I am really hurt by the behaviour of PageTraffic ( http://www.pagetraffic.com), the Noida-based web solutions and digital marketing/public relations firm.
I had worked for them for 3 months(August to October) in 2011, and though it was for a very brief period, the company was kind and gracious enough to issue me an experience certificate. I will always remain grateful to them for the same.
However, around two months back this year I discovered that the certificate issued by them had got misplaced. When I failed to locate it even after a lot of searching, I decided to call up PageTraffic's HR Department to know whether they could re-issue a fresh experience certificate. I also told them it was OK if they had any problem in re-issuing the certificate, but in that case I would like them to categorically tell me that as well. They promised to look into the matter and get back to me later.
Unfortunately till today I have not got any proper or concrete reply from PageTraffic. I have called them for around 5 times, starting from last week of April till middle of June, and every time they have said that they would look into the matter and get back to me, but I have never got any call for them. Neither they have assured me to issue a fresh experience certificate nor they have categorically said that they will not re-issue any fresh certificate. They have just kept telling me the same thing - "GIve us some time. We will look into the matter, and will get back to you". It was almost like a recorded message. I even sent them an email a few days back, and they have not shown the courtesy to reply to it as well.
I did not expect such type of a behaviour from a reputed organization like PageTraffic. Remember, I had not insisted them for the certificate. I just wanted to know whether they could re-issue the certificate, and that's all. The only thing I wanted from them was a clear, honest and straightforward reply to my query. Was it too much to expect the same? Wasn't it a basic professional courtesy on their part to answer the same?
Anyways, good luck to the company. I nevertheless had a great time working there and learnt a lot from them. And I will always remain grateful to them for that.
