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Home > Ecommerce and Online Business > Informational Websites > Zefo
Zefo
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I have ordered and full money was prepaid, neither the product was delivered nor the refund has been initiated. They keep us telling that it is being initiated and will be received in account in 7-10 days but neither we get the refund nor the replies to email.
They will update the website with the offers but not delivering the product. It is the new way of looting people as they have also shut down their physical stores so that we can visit.
NEVER BUY FROM ZEFO.
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I ordered a dining table from GoZefo on 14/11/2021 with order value Rs. 12148/-. GoZefo cancelled the order on 16/11/2021 and I have still not received the refund as of 03/01/2022. Nobody is replying to my emails and there is no customer care number. This is clear fraud. Don't buy from here and get duped. Serious action should be taken against such ecommerce frauds. Even Quickr has ended its tie up with GoZefo.
If only I would have read the Zefo reviews before placing my order.
Placed an order on 17th oct and today is 12th nov 2021 and still not received my order or any response from Zefo.
I am very disappointed.
I am extremely disappointed by their co
YOUR RATING ON
I ordered sofa set week back with extra delivery charge for early delivery, it's not yet delivered!! I have paid the full money! They don't have a customer care team!!! They loot you off your money! No response on mails!! I Unfortunately I have paid full money. I am giving one star because there is no zero or negative marking.
Never ever dare to buy from gozefo. It's absolute money n time waste. I ordered AC for 28000(only 5000 less from main price from Amazon), delivered after ten days, fine, AC is installed (delivery charges+installation charges). Now AC is not running as there is whole to gas pipeline inside. So gas went away, (2500rs gone), fortunately nothing burned. Now to return, again installation charges. To fix gas issue 3500. Omg, zefo fooled me every possible way, infact played with me like above.
No response to any customer care numbers of zefo. Pathetic and worst and fake business. Please don't fall for it. Don't buy anything from zefo.
Iam purchase feb 2021 samsung double door refrigerator day one it's problem iam complaint through email 5 months over still not visit technician fraud iam very bad service no reresopnding please don't go zefo costumer care services very bad my bill id-335605
I bought a one-ton Carrier Split AC from Zefo in March 2020. The product was advertised as unboxed, with minor scratches on the indoor and outdoor units but certified for normal performance by Zefo. Installation was done on March 14th, 2020 with'universal' mounting brackets rather than the original ones supplied with the unit. I did not operate the AC normally until March 21st, 2020 when the internal unit started leaking condensation water inside the room. I forwarded an email to Zeo Customer Care(contact@gozefo.com) regarding this on March 22nd, 2020. The mail was properly acknowledged mentioning that the warranty of the product was initiated and someone would get in touch within 72 hours. No response resulted. Several follow-ups were done by me over email and on-call and each time I was ignored. This has been one of the worst post-purchase services I have seen in my life.
I ordered a bed from it. The bed was delivered damaged. I placed the order for return. After huge n fuss. it was taken back by their delivery partner. Since then i have sent 50 mails to zefo for my refund. But they have not done it. Now they dont even reply. So beware if you place any order with zefo. It seems to be a bogus company.
I have ordered a sofa, which wad supposed to be delivered on 29th. They are not responding to.the calls and in watsapp the messages are getting blue tick but still no response. I don't know what to do. Whether I will get the sofa or not? I am very irritated by them
We purchased a TCL tv 49 inch unboxed plus from Zero on 2019. They informed us the supports all andriod features YouTube and screen mirroring. But this tv is a piece of noting works till now. Then why the hell your fooling the consumer's on tv box...
3.Don't believe buying electronics from Zefo.. they are many electronic supplies (Good reputed companies) over the world. Dont get cheated like me...
24th October 2020
30, 000 WORTH PRE-PAID ORDER NOT RECEIVED. FRAUDSTERS!!
We placed an order on 4th October, which was supposed to be delivered by 18th October and we have been trying to reach Zefo since then but they just DON'T RESPOND. There is no contact number. You can't post on Facebook. They don't reply on Messenger or to emails or on WhatsApp.
We have come across multiple complaints from other customers who have been cheated by Zefo the same way. Unfortunately, we have paid full amount and this company takes no responsibility!
PLEASE AVOID ZEFO at any cost!
Its the worst online store..
No customer care number...
On contacting on email id, ticket number is generated, concerned person called and ask him to call back after half an hour...
No call back after that....
Without prior intimation directly scheduled the pick up without asking wen to be done....
On website they have displayed whatsapp number to contact, worst of all, no response to message...
Kindly don't trust , its worst experience with zefo
Have not see delivered furniture even after a month. There is no customer care. You can only email you issue and they don't reply.
Please take action on this and them to my money REFUND 11499 RS MI TV CANCELD MY ORDER ID NUMBER 320209 MY MOBILE NUMBER 9994645909 AUG 2.7.2020
I purchased a 32 inches TV about 1 month I asked them to change the TV because it was a 24inches TV that they send after sending mails after mails Last week the called me and told me to purchase another TV so I booked a 40Inches TV Today they brought it was 32 instead of 40 Inches they asked me to pay the full amount instead of exchanging the TV the are set of Rouges the are stealing people money and they don't have a customer care, No and office please don buy anything from them Cheats Fraud
Very bad experience they sell customer product after that they don't even bothers to roeply your mail and call.they given so badly used fridge which is they repaired soo many time.
I ordered a ergonomic office chair from Zefo on 13th. I paid Rs 9, 298, this amount includes the extra 300 rupees for delivery for the 16th and 17th may weekend delivery. The product was not delivered on 16th or 17th. I was clueless whom to contact now, there is no customer care number. when I visited their website it just gives a generic mail id(contact@gozefo.com). I wrote an email explaining the issue, till now they have not responded to it. On 18th may someone from Zefo called me and started saying they are going to deliver the product by next 7 days. I asked him what about the extra Rs300 which you took for early weekend delivery? he replied, it will be refunded. So, today is 25th May and his another 7 days is already over.
Now, again I am struggling to reach the customer care. I doubt these Zefo guys are running some scam. There is no customer care number, none responds to email. Can anyone help me.
Do not buy from them, especially electronics. I ordered a few pieces of furniture from them but when I bought a washing machine, the trouble started. According to their website, the machine was “in perfect working order”, but when it arrived, it immediately started leaking.
When I contacted Zefo about this issue and asked for a refund, they instead sent a technician who worked on the machine for an hour - the next time I used it, it was still leaking. When I asked for a refund again, they claimed that now it was too late!
I am still trying to get in touch with them - no replies to my emails, and on the phone all they will agree to is to send the technician again. When I ask for a refund for the broken product they delivered, they just hang up on me. DO NOT buy from Zefo.
They r pathetic please dint rely on them
With my personal experience I am writing this
Service is very bad
Guys please don't buy anything in this app. Here the business is like Chor Bazar market once you buy the product then they are gone. You can get defect products and all the way they will make fool when you reach them.
They are fake and their App , people calls and talk everything
Showing: 1 - 20 Reviews on Zefo
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