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Home > Ecommerce and Online Business > Travel Websites > Yatra
Yatra
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I user of yatra and would like to highlight the horrible experience. They have no contact number for the customer support contacts and also their executives not contact customer to resolves any conflict. I suggest to all of you kindly don't use the yatra.com com for any type of bookings. They are providing the worst services.
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Yatra.com by far is one of the "WORST TRAVEL PORTAL" in the world. Here are some of the reasons many will agree with me. 1. Booking process is fastest as its revenue inflow for them but cancellation refund is "HORRIBLE" with delays beyond 5 months & in some cases like me "NEVER" 2. No customer care to make a call and talk. Talk to bots which will reply to your email as per their convenience "WITH NO SOLUTION". sometimes they just don't reply when they have to refund 3. If you are lucky after writing 50 emails & spending 5-8 months of precious time with refund confirmation from both the airlines & Yatra.com so called bots, they just DON'T REFUND". 4. Most shockingly, they don't blink an eye to "CON" their regular paying customers like me as well
They will rob your pockets and provide you with the worst service in the world. Booked a package for Kashmir, terrible stays, no planning, couldn't even provide them with shikara voucher in time for a trip booked well in advance. They charge you extra at every step and manipulate you by hiding facts
YOUR RATING ON
Booked air tickets with yatra.com. flight operator canceled flight and refunded money to them but yatra.com did not refund money to me. No customer service contact number. For mails they reply we will look into your issue. They are the worst people don't book tickets with them
Save your money and always book directly with the airlines rather than via these fraud agents. I am saying this from my own experience. I booked two round trip tickets from India to USA last year when COVID struck and the flight got canceled. Yatra.com kept my money with them for a good 8 months before finally refunding it. And yes, they kept Rs. 20, 000 to themselves as service charge, although the cancelation happened due to no fault of mine.
Not good company. We always booked from yarta but from next time never will do because, we booked tickets & when we reached airport airindia refused, writtenly they given .... Yatra.com (agent) takes the payment back with them so booking was cancelled ..... & We have not received any payment also , no sms for cancellation... & There is no customer service also. Toll free not connected. If you want air ticket directly switch to consult authority flight website not to go medieter . Like yatra .
We have booked our tickets with Yatra for the month of April 2020. Due to pandemic and world wide lockdown we were unable to proceed. We asked Yatra support team to return our 50K i.e. 50, 000/- which is a huge amount for middle class family but they denied to return. Though it has been mandatory norm from the govt that any money can't be held with the agencies if it is taken in the name of travelling in the covid time. They should return us but they didn't. Very bad experience not recommending to anyone. Now its been an year they must have recovered their loss now they should return others' money which they have taken wrongly.
Last year my ticket got cancel from airline, this year on feb 14 2021 I received a mail for Yatra for refund. the ask my account details. I have given my account details but till today I have not got the money back. I tried calling all the Yatra customer care but non of the no is working.
I mail Dhruv(CEO) but he is the founder and big man too. he never respond to my mails. Chandan Sohandani, He usually respond on time but this time his mail ID is not active.
Requesting Mr Dhruv, to at least ask your team to respond to the matter. it is being more than 70 days. as per your return policy it is 2-4 working days.
My Yatra Booking ID is: 31010337709
They are the worst travel agency with very bad policies.
Yatra should be the least priority if we are looking for a travel bookings portal.
Booked a go air flight from Hyd to Ranchi via yatra. The go air flight got cancelled and despite written assurance that i was entitled for a full return, i was robbed of 1200 rupees in the name of yatra service fees. Note that since it was the airlines company thar cancelled the flight, Go air made a full refund to yatra but yatra falsely deducted 1200 in the name of misc charges. How can there be service charges without services. Very unprofessional company with no ethics. Follows false practices and do not honour their own commitments.
I had booked flight ticket On: 21 Mar'21 having Booking Ref No. 2103210031435. Due to covid rise I have decided to cancelled the ticket hence I called myself to airlines and canclled the ticket.When I checked the refund in Yatra it was showing me Rs5640 where my ticket value is Rs31000. Then I decided to call directly airline and cancel the ticket.Indigo team had confimed that I will be eligible for complete refund for the travel between Portblair to Kolkata.Indigo team also send me cancellation details they had refunded Rs15, 600.00 and I have received the mail from indigo. Indigo said as you have booked the ticket through Yatra then Yatra.com will refund the money.When I am raising refund request in Yatra it is showing Rs. 14, 850.Yatra deducted Rs750 for no reason. .For the other ticket travel in Spicejet(Kolkata to Portblair) also I called airline and cancelled the ticket but the amount is still not reflecting in Yatra.I sent several mails to support.yatra.com but no response there is no customer care number where you can call and raise your concern.This yatra.com is cheater and I would recommend please book the flight directly in the airlines website.I was using yatra to book my flight tickets but never had experience of refund.
#Yatra #airasiaindia both are fraud they mention their flight tickets are refundable u end up paying more but when u wish to cancel or reschedule ur ticket u would not get through their call centre.they have some stupid Chatbots which end up confusing you but will not allow u to cancel your tickets. Our pnr no was 3103210030594 we couldn’t board our flight as I had fever and we were not allowed to cancel or reschedule our tickets. #yatra #Airasia you suck. The travel industry is up to looting you.we lost 15000 because Yatra.com and airasia cheated us.
I had booked a cab from yatra for which I had to do some advance payment. After that was done there was no confirmation mail, nothing on their app to confirm my booking. The app showed that there was no booking done from my end. I had mailed them twice asking to look at the problem but there was no response except the autogenerated mail saying they'll get back to me soon. I even tried their customer care number multiple times which didn't even ring. Worst booking experience ever! Highly unprofessional behaviour.
I booked a hotel through Yatra but the lodge denied my booking and Yatra didnt provide any support and asked me to contact hotel Owner directly. Though I made payment to Yatra. Please dont go for Yatra and get cheated as they dont provide customer support. They play ping pong with me redirecting to each other and at the end its we the customers of Yatra will suffer
RE:'TG:27057231'
Even If you made your payment to Yatra, you will be asked to contact hotel Owner if you are denied service. And hotel Owner denied that he got payment from Yatra on a conference call with Yatra and hotel Owner and still I was asked to contact hotel Owner.
If you are reading this review please dont use Yatra.
And please delist Yatra as a service provider as they dont provide a customer support.
Never ever expect a reply from customer service. The company does not even has a customer support phone number. Has booked a flight and had chosen an incorrect title for my kid. Requested customer service via email to correct it and followed up multiple times with no response. Airline told they cannot change it, but told its not an issue as its just a title. Got response from yatra after the travel stating the travel date is passed and they are closing the request.
Don't book
If our travel date change
They can not change not give
My travel date Apr 2nd 2021
Return tickets Apr 11 th 2021
We want change the date
We try but company offers balance amount
Rs 0.40 paisa
Worst feedback i could give this bullshit yatra. Com.... Ridiculous services... Worst behave with customers
Had a booking with https://Yatra.com with reference numbers YA27293363 and YA27360681 to Andaman. First thing they don't even know what is the meaning of emergency contact details? They won't attend your emails or calls. I assume it will be the same situation if a real emergency comes in. My feeling is they will just do the business without minding about the people lives.
People shown the hurry until payment confirmation.. Post to that no follow ups or anything.. During the payment they will inform you sit next relax.. But for every small thing u need to Google and u need to follow up..
Apart from missing the bookings, people here make us to sit on roads with luggage bags for more than 6 hours in the hot sun.. They will provide you the best cheap alternatives with their mistakes by simply saying sorry. Pathetic part is to manage our flight timings they arranged some new or unknown ocean ferry's. They will simply escape or don't attend you when u ask questions.
For any further proofs details depicting above said statements you can contact me
Horrible Horrible site BLOODY FRAUDS OPERATING UNDER A HUGE SCAM, THE TICKET SHOWED REFUNDABLE AND THEN THEY CLEEVRLY CALCULATED ZERO AS REFUND AMOUNT AND ALL MY COMPLAINTS FALLING ON DEAF EARS! THEIR CUSTOEMR SERVICE IS AS GOOD AS REDUNDANT AND I WILL NEVER AGAIN BOOK ANYTHING WITH THEM. GO TO HELL, I WISH I COULD GIVE IT ZERO STARS IF POSSIBLE
Bad bad experience. Never book on this website. Today I booked ticket for 4 family members costing around 20000 and cancelled within 15 min as want to change the date which was previously booked mistakenly. For that cancellation they refunded only 600 INR. No any customer care no where we can contact and talk. Talked with airline about this and they already confirmed they refunded to Yatra.com and they can not do anything in this. So they are scammers looting people like anything for 15 min booking. Worst experience. Please if you want book tickets book through direct airline website.
Showing: 161 - 180 Reviews on Yatra
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if ticket or pnr is not issued after money deducted what to do
Sep 28, 2016
By: sunder63rajan
Answers: 1
wait some time for refund and If refund is not credit in your account then write of irctc for the same issue on care@irctc.co.in.
Jun 21, 2017
By: arvind6284
if ticket or pnr is issued after money deducted from credit card what to do
Answers: 0
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