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1.38 

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Yatra Reviews

No contact number
Jun 05, 2021 10:27 AM 4360 Views

I user of yatra and would like to highlight the horrible experience. They have no contact number for the customer support contacts and also their executives not contact customer to resolves any conflict. I suggest to all of you kindly don't use the yatra.com com for any type of bookings. They are providing the worst services.


Yatra.com is one of the "WORST TRAVEL PORTAL"
May 26, 2021 06:06 PM 4314 Views

Yatra.com by far is one of the "WORST TRAVEL PORTAL" in the world. Here are some of the reasons many will agree with me. 1. Booking process is fastest as its revenue inflow for them but cancellation refund is "HORRIBLE" with delays beyond 5 months & in some cases like me "NEVER" 2. No customer care to make a call and talk. Talk to bots which will reply to your email as per their convenience "WITH NO SOLUTION". sometimes they just don't reply when they have to refund 3. If you are lucky after writing 50 emails & spending 5-8 months of precious time with refund confirmation from both the airlines & Yatra.com so called bots, they just DON'T REFUND". 4. Most shockingly, they don't blink an eye to "CON" their regular paying customers like me as well


Terrible planning/service/treatment
May 08, 2021 11:15 AM 4371 Views (via Mobile)

They will rob your pockets and provide you with the worst service in the world. Booked a package for Kashmir, terrible stays, no planning, couldn't even provide them with shikara voucher in time for a trip booked well in advance. They charge you extra at every step and manipulate you by hiding facts


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Yatra.com cheats on money refund
May 06, 2021 04:20 PM 4363 Views (via Mobile)

Booked air tickets with yatra.com. flight operator canceled flight and refunded money to them but yatra.com did not refund money to me. No customer service contact number. For mails they reply we will look into your issue. They are the worst people don't book tickets with them


Save your money !!!
May 05, 2021 09:31 AM 4171 Views (via Mobile)

Save your money and always book directly with the airlines rather than via these fraud agents. I am saying this from my own experience. I booked two round trip tickets from India to USA last year when COVID struck and the flight got canceled. Yatra.com kept my money with them for a good 8 months before finally refunding it. And yes, they kept Rs. 20, 000 to themselves as service charge, although the cancelation happened due to no fault of mine.


Palghat India
Scam
Apr 22, 2021 03:01 PM 3894 Views (via Mobile)

Not good company. We always booked from yarta but from next time never will do because, we booked tickets & when we reached airport airindia refused, writtenly they given .... Yatra.com (agent) takes the payment back with them so booking was cancelled ..... & We have not received any payment also , no sms for cancellation... & There is no customer service also. Toll free not connected. If you want air ticket directly switch to consult authority flight website not to go medieter . Like yatra .


50,000/- Rs taken and not returned
Apr 15, 2021 08:19 PM 3784 Views

We have booked our tickets with Yatra for the month of April 2020. Due to pandemic and world wide lockdown we were unable to proceed. We asked Yatra support team to return our 50K i.e. 50, 000/- which is a huge amount for middle class family but they denied to return. Though it has been mandatory norm from the govt that any money can't be held with the agencies if it is taken in the name of travelling in the covid time. They should return us but they didn't. Very bad experience not recommending to anyone. Now its been an year they must have recovered their loss now they should return others' money which they have taken wrongly.


Not getting Refund
Apr 13, 2021 01:29 PM 3722 Views

Last year my ticket got cancel from airline, this year on feb 14 2021 I received a mail for Yatra for refund. the ask my account details. I have given my account details but till today I have not got the money back. I tried calling all the Yatra customer care but non of the no is working.


I mail Dhruv(CEO) but he is the founder and big man too. he never respond to my mails. Chandan Sohandani, He usually respond on time but this time his mail ID is not active.


Requesting Mr Dhruv, to at least ask your team to respond to the matter. it is being more than 70 days. as per your return policy it is 2-4 working days.


My Yatra Booking ID is: 31010337709


Worst travel bookings service provider
Apr 12, 2021 05:57 PM 3809 Views

They are the worst travel agency with very bad policies.


Yatra should be the least priority if we are looking for a travel bookings portal.


False practises by YATRA travel company
Apr 10, 2021 10:35 AM 3294 Views (via Mobile)

Booked a go air flight from Hyd to Ranchi via yatra. The go air flight got cancelled and despite written assurance that i was entitled for a full return, i was robbed of 1200 rupees in the name of yatra service fees. Note that since it was the airlines company thar cancelled the flight, Go air made a full refund to yatra but yatra falsely deducted 1200 in the name of misc charges. How can there be service charges without services. Very unprofessional company with no ethics. Follows false practices and do not honour their own commitments.


Cuttack, Orissa India
Yatra.com is Fraud and cheater booking site
Apr 08, 2021 07:35 AM 3138 Views

I had booked flight ticket On: 21 Mar'21 having Booking Ref No. 2103210031435. Due to covid rise I have decided to cancelled the ticket hence I called myself to airlines and canclled the ticket.When I checked the refund in Yatra it was showing me Rs5640 where my ticket value is Rs31000. Then I decided to call directly airline and cancel the ticket.Indigo team had confimed that I will be eligible for complete refund for the travel between Portblair to Kolkata.Indigo team also send me cancellation details they had refunded Rs15, 600.00 and I have received the mail from indigo. Indigo said as you have booked the ticket through Yatra then Yatra.com will refund the money.When I am raising refund request in Yatra it is showing Rs. 14, 850.Yatra deducted Rs750 for no reason. .For the other ticket travel in Spicejet(Kolkata to Portblair) also I called airline and cancelled the ticket but the amount is still not reflecting in Yatra.I sent several mails to support.yatra.com but no response there is no customer care number where you can call and raise your concern.This yatra.com is cheater and I would recommend please book the flight directly in the airlines website.I was using yatra to book my flight tickets but never had experience of refund.


They are cheat - they will not allow u to cancel
Apr 05, 2021 02:22 PM 3140 Views

#Yatra #airasiaindia both are fraud they mention their flight tickets are refundable u end up paying more but when u wish to cancel or reschedule ur ticket u would not get through their call centre.they have some stupid Chatbots which end up confusing you but will not allow u to cancel your tickets. Our pnr no was 3103210030594 we couldn’t board our flight as I had fever and we were not allowed to cancel or reschedule our tickets. #yatra #Airasia you suck. The travel industry is up to looting you.we lost 15000 because Yatra.com and airasia cheated us.


Yatra is the worst app for travel booking
Mar 31, 2021 01:37 PM 3005 Views (via Mobile)

I had booked a cab from yatra for which I had to do some advance payment. After that was done there was no confirmation mail, nothing on their app to confirm my booking. The app showed that there was no booking done from my end. I had mailed them twice asking to look at the problem but there was no response except the autogenerated mail saying they'll get back to me soon. I even tried their customer care number multiple times which didn't even ring. Worst booking experience ever! Highly unprofessional behaviour.


Yatra Scamming Customers along with Hotel Owners
Mar 31, 2021 12:55 PM 2773 Views

I booked a hotel through Yatra but the lodge denied my booking and Yatra didnt provide any support and asked me to contact hotel Owner directly. Though I made payment to Yatra. Please dont go for Yatra and get cheated as they dont provide customer support. They play ping pong with me redirecting to each other and at the end its we the customers of Yatra will suffer


RE:'TG:27057231'


Even If you made your payment to Yatra, you will be asked to contact hotel Owner if you are denied service. And hotel Owner denied that he got payment from Yatra on a conference call with Yatra and hotel Owner and still I was asked to contact hotel Owner.


If you are reading this review please dont use Yatra.


And please delist Yatra as a service provider as they dont provide a customer support.


Poor customer support
Mar 25, 2021 09:09 AM 2653 Views (via Mobile)

Never ever expect a reply from customer service. The company does not even has a customer support phone number. Has booked a flight and had chosen an incorrect title for my kid. Requested customer service via email to correct it and followed up multiple times with no response. Airline told they cannot change it, but told its not an issue as its just a title. Got response from yatra after the travel stating the travel date is passed and they are closing the request.


Very big cheating company
Mar 20, 2021 08:30 PM 2185 Views (via Mobile)

Don't book


If our travel date change


They can not change not give


My travel date Apr 2nd 2021


Return tickets Apr 11 th 2021


We want change the date


We try but company offers balance amount


Rs 0.40 paisa


Third class services
Mar 19, 2021 11:26 PM 1560 Views (via Mobile)

Worst feedback i could give this bullshit yatra. Com.... Ridiculous services... Worst behave with customers


Please Please Stop choosing Yatra..
Mar 19, 2021 05:00 PM 1596 Views (via Mobile)

Had a booking with https://Yatra.com with reference numbers YA27293363 and YA27360681 to Andaman. First thing they don't even know what is the meaning of emergency contact details? They won't attend your emails or calls. I assume it will be the same situation if a real emergency comes in. My feeling is they will just do the business without minding about the people lives.


People shown the hurry until payment confirmation.. Post to that no follow ups or anything.. During the payment they will inform you sit next relax.. But for every small thing u need to Google and u need to follow up..


Apart from missing the bookings, people here make us to sit on roads with luggage bags for more than 6 hours in the hot sun.. They will provide you the best cheap alternatives with their mistakes by simply saying sorry. Pathetic part is to manage our flight timings they arranged some new or unknown ocean ferry's. They will simply escape or don't attend you when u ask questions.


For any further proofs details depicting above said statements you can contact me


Never to board a yatra with them in future
Mar 10, 2021 06:10 PM 1724 Views

Horrible Horrible site BLOODY FRAUDS OPERATING UNDER A HUGE SCAM, THE TICKET SHOWED REFUNDABLE AND THEN THEY CLEEVRLY CALCULATED ZERO AS REFUND AMOUNT AND ALL MY COMPLAINTS FALLING ON DEAF EARS! THEIR CUSTOEMR SERVICE IS AS GOOD AS REDUNDANT AND I WILL NEVER AGAIN BOOK ANYTHING WITH THEM. GO TO HELL, I WISH I COULD GIVE IT ZERO STARS IF POSSIBLE


Fruad and scammer
Mar 08, 2021 10:08 PM 1408 Views (via Mobile)

Bad bad experience. Never book on this website. Today I booked ticket for 4 family members costing around 20000 and cancelled within 15 min as want to change the date which was previously booked mistakenly. For that cancellation they refunded only 600 INR. No any customer care no where we can contact and talk. Talked with airline about this and they already confirmed they refunded to Yatra.com and they can not do anything in this. So they are scammers looting people like anything for 15 min booking. Worst experience. Please if you want book tickets book through direct airline website.


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Recent Questions and Answers on Yatra

500

if ticket or pnr is not issued after money deducted what to do

Sep 28, 2016

By: sunder63rajan

Answers: 1

500

if ticket or pnr is issued after money deducted from credit card what to do

Sep 28, 2016

By: sunder63rajan

Answers: 0

500

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