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19%
1.39 

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Yatra Reviews

Fraud Booking for a Closed Hotel
Nov 11, 2020 03:33 PM 1302 Views

I had done a booking on Yatra, booking ref number - 0511200013724 for isuite Hotel wakad, for 2 Nights. When I reached the hotel the Hotel was locked, on inquiring with the neighboring bldg people, I was was informed it has been closed since 1 month.


I called on the number given for the hotel, after multiple calls someone answered and said it is the wrong number. Yatra's Customer support was not functional.so I was stranded on the road without an accommodation.


I dropped Yatra an email asking for Refund, I was told someone from their team will call me. It has been 6 days now, no one from Yatra has bothered to Call Me or reply to the numerous emails I have sent them.


Please be careful while booking from Yatra, these guys are FRAUDS and do not care about the customer once they receive the Money. #yatra#Yatra Fraud.


Scam
Nov 02, 2020 07:16 PM 1309 Views (via Mobile)

Yatra dosent have any option to reschudle the bus ticket


Very pathetic service they provide.


They did scam with people


I never recommend yatra to anyone . They dosnt have any customer care no . No customer care no their working. Such a rubbish


Yatra are cheaters
Oct 27, 2020 02:33 PM 1014 Views (via Mobile)

They have done a fraud of 30000 rs and do not even have a customer care numbers all lines are barred


YOUR RATING ON

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Deeply disappointing
Oct 25, 2020 01:49 AM 860 Views

Least responsive service provider. Doesn't care about the customers, Booked flight tickets which the airlines cancelled, Got informed by the airlines that the full amount has been refunded to the agent(yatra.com).


Nothing reflected on the yatra website, Tried following the instructions that were posted on the yatra website when faced with such situation. Their own instructions couldn't be followed through. Got message that for that particular booking it cannot be done.


Wrote multiple mails registering the grievance. No response received. No customer support number published anywhere. The ones I found weren't working.


Truly deplorable service. Leaves one who avails their service bitter and frustrated.


Yatra ticket refund problem
Oct 19, 2020 08:48 AM 783 Views (via Mobile)

Booking ref 170795310911. We are struggling to get refund for the last 4 months. None is bothered to either refund or repond. Pathetic. I will never yatra rest of my life.


Very poor support service
Oct 09, 2020 03:17 PM 2117 Views (via Android App)

I had a booking from Delhi to patna PNR-2283759954651 in vistara Airlines


Due to corona outbreak my ticket has been cancelled and I am given an option to chose any date before 31-12-2020 for rebooking.


Now when I am trying to connect them for rebooking there is no telephonic support available.


And vistara is denying for giving services


Kindly be aware before using yatra. Com


New Delhi, India India
Hotel stay is Amazing......at Radisson blu Faridab
Sep 28, 2020 01:35 PM 764 Views (via Mobile)

I stayed in the hotel last night on 27/09/20


Room is so beautiful and amenities is very nice


Restaurant service during breakfast is very smooth


My stay with Radisson blu Faridabad is so memorable


Thanks team for for support...


I Got refund My Flight auto cancellation amount in
Sep 21, 2020 07:10 PM 782 Views

Before getting refund my Amount of flight cancellation due to Covid-19.I Was thinking Yatra is fraud company even that time there customer care number no respond & even no reply to any email send to customer care email id .But anyway due to covid-19 Lockdown may yatra.com unable to service there customers .


But today I got My Full Amount refund to My bank account from Yatra.com I appreciate yatra.com for there service and thanking them for refund.


New Delhi India
Bad service, cheater company yatra.com
Sep 20, 2020 08:52 PM 872 Views (via Mobile)

PLEASE DO NOT USE YATRA.COM


Booking Ref No.0409200042209


Very bad service, I book my SpiceJet air journey by yatra.com, by mistake my travel date is wrong so I will be tried to change travel date but no any response on mail or customer care. then I will be cancel my ticket yatra.com but yatra.com didn't refunded the payment to us and no Customer care number is working I mailed them too many times but no reply from yatra.com, I suggest all to Customer avoid yatra.com.


Worst customer support ever. You will never find a direct phone number to talk to them and they will never respond to your queries via email.


Redemption of voucher
Sep 16, 2020 08:57 PM 802 Views (via Mobile)

When I got the voucher, it said I can redeem 3 vouchers in one bill. However, the website did not allow me to do that. As the flight prices were going up, I booked the ticket and raised a complaint through an e mail. It is now 4 days and no response. When you call their helpline, the call does not get picked for over 14 minutes each time.


Very very very bed
Sep 13, 2020 05:58 PM 819 Views (via Mobile)

Very bed service, I book my indigo air journey by yatra.com, indigo refund to yatra.com but yatra.com not refund payment Customer and no any Customer care number, I mail three or four times but no any reply from yatra.com, I suggest all to Customer avoid yatra.com.


thearmcontractsMouthShut Verified Member
India
Fraud. Cab booked, no cab alloted, no refund
Aug 30, 2020 03:09 PM 2278 Views (via Mobile)

I booked a cab from Chennai to Bangalore. They are not aloted cab and not given service. After that I arranged from Tenride. And also refund of advance not returned since 11 days. Fraud yatra.com don't book any service from yatra.


Money taken but no ticket
Aug 09, 2020 01:55 PM 857 Views (via Mobile)

They deducted my money but ticket not booked... what kind of fradulant company is it... it should shut down if this kind of fraudulent work is being done... worst one could experience.. cheating the ones who trust and book tickets from them... Yatra should shut down


Booking not confirmed but loan activ
Aug 01, 2020 01:22 PM 895 Views (via Mobile)

I have raised the ticket 'YA:25384336' Booking not booking confirmed but loan activated. Its been more than 10 days. No one reached out to me and I have not received any response. They stole money and I am end up paying money for thing which o have never received. They are fraud. Worst customer service. And this is not a competitor. It's you consumer who trusted your service. Ill make sure it's been noticed everywhere so ppl should know about you all


Booking ref: YA:25384336


Disgusting service
Jul 21, 2020 01:34 AM 2581 Views (via Mobile)

I booked a flight and it did not book and the amount was not refunded nor there is any communication from their end regarding the refund.. don't use Yatra or their services. They are cheap service providers.


Number one cheaters not refunding tickcancellation
Jul 14, 2020 05:56 PM 721 Views

I have cancelled a flight ticke on March 2020 due to covid and they have confirmed my cancellation and implied that money will be transferred within a week. now it is 100+ days still everytime I write a email, they same the same Dialogue like a parrot repeating the same thing.


Refund Bluff : 250202856849
Jul 13, 2020 12:50 PM 698 Views

I've Booked a round trip and due to covid 19 they have cancelled flights, as im handicap so am unable to travel further due to safety and illness issue. so ive claimed refund, all they took refund from my airline company and had not refunded to me either not confirmed. then after they give e cash that is useless because no other services on yatra has e cash payment mode. all this they are doing and after so many emails/complains no response at all. ridiculous service and worst service provider.


No Service, no money saving, no proper cust srvice
Jul 11, 2020 10:03 PM 584 Views

If I literally say the customer service is worst. They charge some fees like convinience fees. But what they provide is incovinience.


Purchasing directly from the service provider 100 times better. All offers in the site are bullshit. If we directly visit service provide website, we get better services at lesser price.


Regarding my international flight booking
Jul 10, 2020 06:02 PM 592 Views (via Mobile)

I booked a ticket to China and as per policy this bloody idiot company still giving reasons to refund. And they are holding my money past 5months. This is ridiculous and don’t trust this bloody idiots. Not worth for single star also.


Worst website dont book tickets here fraud
Jul 09, 2020 01:31 PM 534 Views

I booked ticket for July 18th. When I am in Booking page it showed promo code to be applied. When I applied it I got 700 Rs. Discount and atlast when I reach to payment page and the amount of Online fee of 800 Rs. added Which is not known to the customer. If I booked through other websites like makemytrip(or) goibibio I would have saved 500 rs. After paying online fee also.


Very worst Yatra.com deducting the charges with out showing in the UI. Recommemding dont books tickets from here. Go for any other websites


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Recent Questions and Answers on Yatra

500

if ticket or pnr is not issued after money deducted what to do

Sep 28, 2016

By: sunder63rajan

Answers: 1

500

if ticket or pnr is issued after money deducted from credit card what to do

Sep 28, 2016

By: sunder63rajan

Answers: 0

500

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