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upGrad Reviews

UpGrad's Unfair Refund Policy – A Cautionary Tale
3 days ago 38 Views (via Android App)

I want to share my disappointing experience with UpGrad regarding their unfair and misleading refund policy. This is not just about the amount of ₹; 25, 000, but about the lack of transparency and responsible business practices.




  1. Lack of Clear Communication on Refund Policy




Before making the payment, I thoroughly explored UpGrad’s website, yet nowhere did I find the refund policy explicitly stated or highlighted. It was only after I had made the payment that I received an admission letter mentioning the refund terms. If the refund policy was such a critical piece of information, why wasn’t it clearly stated on the payment page or openly communicated by the counselors?




  1. High-Pressure Sales Tactics




UpGrad’s counselors created a false sense of urgency, repeatedly saying that slots were filling up fast and that I should make the payment immediately. At no point did they clearly explain that a major portion of the fee would be non-refundable. This is misleading and unethical.




  1. Ignoring Customer Complaints & Hiding Behind Policies




When I requested a refund, UpGrad conveniently hid behind their so-called policy, stating that ₹; 20, 000 would be deducted and only ₹; 5, 000 refunded. Even after escalating the issue via emails and filing a consumer complaint, they refused to acknowledge their lack of transparency. Instead, they offered me a discount on a future course, which is unacceptable because I no longer trust their platform.




  1. Consumers Deserve Transparency & Fair Treatment




This situation raises an important question: If UpGrad truly believes in fairness and transparency, why don’t they explicitly highlight their refund policy before payment? Why do students have to find out only after they have paid?


I am now escalating this matter across all social media platforms so that other students don’t fall into the same trap. If UpGrad refuses to process my full refund, I will ensure that my experience reaches as many people as possible.


Future students, be aware! Do not rush into payments without getting everything in writing. Ask for clear refund terms before paying anything.


Has anyone else faced a similar issue with UpGrad? Let’s ensure companies like these are held accountable.


Would rate 0 if possible
4 days ago 82 Views

In 2024, I enrolled in UpGrad's program, enticed by its promise of facilitating overseas education through Edgewood college us.


However, my experience has been fraught with challenges. Despite assurances, I remain in India with no substantial updates on my candidacy. This prolonged uncertainty has led to significant financial strain, as I continue to pay EMIs totaling ₹10, 378 monthly. where these ppl are lenndiing you loan so fast within 2 hrs by a private finance company and thy harras u so much for the payment and the college which upgrad has given is horribly bad ranked and there is v less visa acceptance ratio for that university


My requests for a refund have been declined, exacerbating my anxiety and stress. I feel misled by UpGrad's initial commitments. I urge prospective students to exercise caution and thoroughly research before enrolling in UpGrad's programs.


Don't go for any of their course or programme!!!
5 days ago 121 Views (via Mobile)

As being thier ex- learner for one of their most premier MBA course, my honest advice to everyone here, don't enroll for any of their programme or course.


It's a company of fraud, and cheaters on the name of online world class education.


No quality and only quantity of head counts from whom they are just looting money.


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UpGrad is Scam - Never Ever enroll in any courses.
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
7 days ago 160 Views

In 2023, I enrolled in UpGrad's program, enticed by its promise of facilitating overseas education through IU University Germany.


However, my experience has been fraught with challenges. Despite assurances, I remain in India with no substantial updates on my candidacy. This prolonged uncertainty has led to significant financial strain, as I continue to pay EMIs totaling ₹10, 378 monthly.


My requests for a refund have been declined, exacerbating my anxiety and stress. I feel misled by UpGrad's initial commitments. I urge prospective students to exercise caution and thoroughly research before enrolling in UpGrad's programs.


Completely fraud
7 days ago 195 Views (via Mobile)

I purchased a course of data science in 2023 October.


Starting of this course they didn’t start on time that. Very late in January course started I had only that downloaded video. Not any teacher was in touch with me, non tech buddy was in touch with me but she never guided anything, when I complain against upgrade, only that time she call me and request me for remove that complain,


I wanted refund my money but upgrad always denied, please don’t waste your money on upgrad they only care about money only, it’s not worth full


I am harassed by upgrad


mlapierrelalaMouthShut Verified Member
India
Incredible learning experience Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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25 days ago 629 Views

As a Canadian student in my final year of the Doctorate Program in Administration and Emerging Technologies, I want to share what I learned through UPGRAD with Golden Gate University(GGU).


After reading hundreds of comments on the internet, it’s clear there are two main kinds of feedback. But overall, my experience is highly gratifying, in terms of the course material, the conduct of classes, and the level of teaching.


The syllabus is both relevant and intriguing. The professors are so well versed and have backgrounds in a wide variety of industries. Their presence with live examples on the subjects helps us grasp them and keep the classes fresh. There’s also exceptional pre, during and post-class support that’s something that separates UPGRAD.


I’m 68 now, and I’m happy to have signed up. I believe that both UPGRAD and GGU are focused on developing great leaders in our chosen fields, and their focus is visible in every aspect of the program. I have even urged my daughter, and all my children, to go down this road in the future because I think it is the most rewarding gift I could give them.


Finally, I challenge anyone to find fault with the outstanding education we are receiving.? It has been an absolute delight and I am so grateful for this great environment to learn and develop.


Thank you UPGRAD and GGU for offering such an transformative learning opportunity!


k09411071MouthShut Verified Member
India
Learning experience Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Nov 29, 2024 12:39 PM 1293 Views

Upgrad provides high quality education and comprehensive support and were able to use their learning in real- time.


Pulivendla India
UpGrad is Scam - Never enroll any courses.
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Oct 31, 2024 03:56 PM 1661 Views

A year ago I joined the Hybrid MS program at Golden Gate University through upGrad and here is the complete review of upGrad.


Review of UpGrad’s Services:




  1. Misleading Admissions Promises




UpGrad assured me that factors like educational gaps and prior visa rejections wouldn’t impact admission or loan eligibility. Unfortunately, these issues led to loan rejection after enrollment, causing severe financial strain.




  1. False Visa Success Rates




I was told that a large number of students successfully obtained U.S. visas through UpGrad’s programs. However, in my batch of 19 students, only 1 person received visa approval. This “high success rate” claim feels deceptive.




  1. Poor Quality Content & Lack of Accreditation




The program content didn’t meet expectations for the fees charged, often appearing basic compared to free resources. Additionally, the program lacks AACSB accreditation, which is essential for credit transfers and adds value to the job market—something not disclosed upfront.




  1. Unqualified Visa Assistance Team




UpGrad charged substantial fees for visa support, but the team’s guidance was lacking. They even requested DS-160 login credentials, which was unprofessional and concerning.




  1. Unfulfilled Intake Promises




Despite requesting and being assured of a May 2024 intake, I was enrolled for Fall 2024. This delay was costly, yet UpGrad provided no solution or support.




  1. Unclear Refund and Support Policies




When issues were raised, the grievance process offered no real solutions, and getting any compensation was a struggle.


Overall, my experience with UpGrad was frustrating and financially draining. Be cautious if considering their programs and do thorough research before investing in their services.


hmkaimal403MouthShut Verified Member
India
PMP Training by Upgrad Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Oct 15, 2024 09:44 PM 1635 Views

I recently completed a PMP(Project Management Professional) certification training course, and I wanted to share my experience. The training was well-structured, providing a comprehensive overview of the PMBOK(Project Management Body of Knowledge) framework. Each module was clearly defined, covering essential topics such as project integration, scope, time, cost, quality, resource, communication, risk, procurement, and stakeholder management. The training also included real-world examples and case studies, which made the theoretical concepts more relatable and easier to grasp. The instructor was highly knowledgeable and experienced in project management. He encouraged questions and provided valuable insights from their own experiences, which enriched the learning environment. His ability to explain complex concepts in simple terms was particularly helpful.Overall, the PMP certification training exceeded my expectations. It provided me with a solid foundation in project management principles and prepared me well for the exam. I felt confident in my abilities and walked away with practical skills that I can apply in my career.


rahulgudapati97MouthShut Verified Member
India
I had a good experience Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Oct 08, 2024 05:58 PM 1625 Views

It was really a great change for my career growth and life.


kolekarrevaMouthShut Verified Member
My Journey with upGrad!!! Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Oct 08, 2024 05:56 PM 1652 Views

I’ve been thoroughly impressed by the quality of the content and the learning experience from upGrad. The courses are engaging, well-structured, and filled with real-world insights that have genuinely expanded my knowledge. The platform is easy to navigate, and the support from the team has been excellent.


Highly recommend upGrad for anyone looking to upskill and stay ahead!


Awful company
Oct 05, 2024 04:31 PM 1622 Views

I enrolled in the Doctorate of Business Administration. I had issues with my mental health, which got worse and they made my life even more complicated. I then requested a refund and they completely ignored me.


A terrible company that only cares about money.


vaibhavmm357MouthShut Verified Member
India
UpGrad & It's Courses Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Sep 24, 2024 06:31 PM 1612 Views (via Mobile)

UpGrad offers high-quality, industry-relevant courses with excellent faculty and engaging content. The platform's flexible learning model, real-world projects, and strong career support make it ideal for working professionals. Their focus on skill-building and practical application helps learners stay ahead in their careers and achieve their professional goals. Highly recommended


milidikhit2000MouthShut Verified Member
India
Flexible learning Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Sep 24, 2024 05:32 PM 1657 Views (via Mobile)

As a working professional, for me the bestie thing has been the flexible learning hours in the program. Even extensions are also available which made it so convenient so me to study.


alkachoudhary133MouthShut Verified Member
India
Career Support Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Sep 24, 2024 04:17 PM 1671 Views (via Mobile)

I was a part of Advance Certificate in Digital Marketing and Communication: MICA Program.


And I have completed half of my program I got the access of career Portal. It helped me in creating a good resume with the help of AI tool also the mentorship sessions helped me alot in how to build a good profile and also in how to search for good opportunities.


chetnashukla2002MouthShut Verified Member
India
An Engaging and Flexible Learning Experience Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Sep 24, 2024 04:17 PM 1669 Views

As a learner, my experience with upGrad has been fantastic. The platform is easy to navigate, and the interactive lessons make learning engaging and enjoyable. I love how I can track my progress and get personalized feedback, which really helps me stay on top of my studies. Plus, the mobile app is perfect for studying on the go. Overall, it's made learning more fun and flexible! Highly recommend for any student looking for an effective, modern learning experience.


CSPO training by Jaya Srivastava
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Sep 24, 2024 04:16 PM 1633 Views

Training was extremely good, interactive and really eye opener for PO role. Jaya kept environment enlightenment and always keeping everyone awake and part of discussion. I would love to work with Jaya if I get an opportunity.


kallakhushi1005MouthShut Verified Member
India
Upgrad is combination of high quality education Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Sep 24, 2024 04:03 PM 1662 Views

Upgrad is combination of high quality education and great career support.


dhankanisaniya17MouthShut Verified Member
India
Best platform to enhance knowledge Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Sep 24, 2024 03:59 PM 1682 Views (via Mobile)

I’ve had an overall excellent experience with upGrad. The learning content is very well-designed and provides in-depth knowledge on a wide range of topics. I’ve found the courses both engaging and informative, giving me the skills I need to grow in my field.


One of the standout features of the platform is the support. Whenever I’ve had questions or needed assistance, the support team was highly responsive and helpful, making my learning journey smooth and enjoyable.


In my opinion, upGrad is one of the best platforms to learn new skills, offering quality content and great support. I would highly recommend it to anyone looking to upskill or expand their knowledge.


suchitamandre27MouthShut Verified Member
India
A comprehensive learning experience Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Sep 24, 2024 03:55 PM 1669 Views (via Mobile)

I had a great experience with upgrad. The platform provide top notch course content and a well designed career opportunity.


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Recent Questions and Answers on upGrad

500

Upgrade provide to go abroad 2 in home country +2 year abroad USA North Arizona university is this university recognised our degree and USA company when we finished degrees over there ???

Sep 07, 2022

By: pandyaudaym

Answers: 0

500

How is the time schedule

Sep 08, 2021

By: pshivraj107

Answers: 1

500

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