MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.
Concern / Feedback Form
Secure your account
Please enter your valid contact number to receive OTP.
Just one step away to protect your account with 2FA.
Protect your account by adding an extra layer of security.
Home > Ecommerce and Online Business > Food and Cooking Websites > Travelkhana
Travelkhana
Concept:
Layout and Design:
Features/Functions:
Usefulness:
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
Reference id - 152621
Pathetic customer service. I ordered 6 veg thali, in packing there were 1 veg thali on top and rest were mini veg thali below. I informed them but instead of refund the gave me cheap coupon. Now they don't reply on email or whatsapp. The girl who delivered food was asking for 300/- rs. only due to their communication confusion but I paid them full(1000/- rs.). I should not have done that they are thief. I am never gonna order from you again and I will suggest the same to others.
View more comments
Guys, do not use travelkhana at all. 4–5 years back it was very good. I faced two issue in last 2 years. Once no one deliver food at all, even though I had all confomrations regarding orders. Customer care just didn’t took any action.
The day before yesterday, we faces same problem. They delivered only 30% of order and took full amount. When I raised complain they just created a ticket number, and no further action at all. I was travelling with my elderly parents, they had to sleep without any dinner. I informed same to their customer care. They even don’t listen my words seriously. Worst customer support I ever faced. I called at least 8–10 times. Half of the times they informed they will check with restaurant and half of the time some security persons picked up call and told no representative available for complain support, asked me call latter. Here is the number I called, 880029xxxx. If you don’t want to have such horrible experience when traveling, please do not use travelkhana.
I would not order from travelkhana.com again and suggest my fellow travellers to go with the IRSTS stalls of the stations where at least you get what you will pay for. I had ordered for Dal Chawal and Biryani for my child. I received spoiled food as there was a little smell from Rice. My child started vomiting in 15 minutes. They are cheating us intentionally. Indian Railways/IRCTC should ban such type of agencies and take adequate action so that no one can play with innocent travellers.
YOUR RATING ON
I have ordered food worth of Rs.880 and they delivered partial order. Raised complaint immediately and followed-up for two months to get my money of Rs.520.
Without my concern they closed, again raised, sent mails and calls. But they are helpless and it seems they believe on delivery boy instead of customers. They don't have proper mechanism.
I don't recommend this site because of following experience,
If your order for dinner and if the order not come. You won't get proper food as next stop may be too late.
There is no mechanism to track and proper delivery of your order. I Lost Rs520 and where it is gone no one knows and customer care won't help in this.
Never order food from this site..today i ordered food for my wife as she was travelling alone.but the food was not delivered at the station..the arrival time of the train at njp station was 10:00pm nd the train has already crossed njp..now i am in such a situation that no other apps are ready to take order as dinner time has already passed nd now my wife has to travel with empty stomach.one star was taken automatically..if it was in my scope I would hv given -infinity..they are just m...f...never believe on them..just arrange ur food by yourself nd travel safely
I ordered 7 butter rotis cost 25 each and butter paneer msala167 total with tax cost 345 rs ...but they delivered only 3 rotis and paneer sabji not it was soup...very third class ....pls refund my 100 rs otherwise i will not spare
By travel khana provide low quality food and his co officer is too prowdi so it's a bad service company
Service and food quality is too much poor his officers is not co operating travel khana is a fraud company
I book 170 food package from travelkhana but food quality was very poor and also after this happened, the behaviour of company employee's mr. Dhirendra and kamal was very dissatisfied and also we have not received 40 food packages.
They take order and amount and dont deliver and dont pick up the call order id 2300647, a bunch of fraud I would say are running the service not sure why I was waiting for the order
TravelKhana is well known online cheating food delivering company. I was travelling from Shirdi to Bangalore in Sainagar Shirdi Mysore Express 16218 and order the food for four people through travelkhana app and made payment online. The food was scheduled to deliver at Guntakal Junction on 08.15pm. But the food was never delivered. The customer care is so irresponsible and they never bothered about the customers. I was travelling with the family and I didn't get proper food at next station Ananthapur Junction on 09.30pm. It is always better to order the food from trains pantry car and forgot about travelkhana. I never saw such a cheating creeps online before. I would have given -ve ratings also
Travel khana food is worst quality and very costly.Dont choose Railway food is better than it.It never diliver food on time
I ordered food on 11 Feb 2020 night dinner while coming by Circar express from Chennai. I booked for supply at Nellore.But, food was brought one station before at Gudur-town that has no good hotels. They charged Es 330, served cold.I ordered panneer butter masala and 2 plates of rotis.He supplied paper rotis. Worst taste and quality.Ordered paneer butter masala , whereas he supplied a dish like sambar.veg fried was like soaked rice grains.I had to throw it in the dust bin.henceforth, I will not order food at travel Khana and Will NOT be refer them.They cheated me.Travel Khana will ruin and disappear, if continues to cheat passengers /customers.
; we ordered food for 15th jan delivery order number 2247095 and 2247099.
food was never delivered, and customer service guy deepak doesnt have decency to talk properly, instead disconnects the call when we complained.
Very good service, so testy and delivered on proper time . Reasonable Price . Quality food Thanks !
Ordered food through travel khana but food was delivered in cold and unsealed condition not only that it was completely spreading in the bag and by the time I am opening the cover it rasam or some liquid spilled on my clothes .... i was about to turn by the time the boy left intentionally though I was calling him back. Called customer care twice immediately they said they will getback but they didnt...
One online ordered dinner left me with no food for the day and spoling my branded clothes.
It is food that they are doing buisness but not at all bothered even the food was not reaching to customers... they have received their money thats it... very bad experience.
Today ordered my food in train.Got confirmation through mail and message, but no food received..
So disappointing and worst experience.
Very worst product used in cooking. More costly it is available in train less then price and quality is too good.
Worst app
Making fool
Money deducted but food not delivered
Customer care making fool .
Don't order food
We ordered food and at Salem junction the guy who delivered the food was in a hurry and he just game me and went off. The packing was very bad and it was leaking. We ordered for thali and what we got was 3 boxes of pulao boxes of curd rice and 3 boxes.of sambar rice which we didn't asked for. When i called they told me to write and i got a msg that my problem will be resolved in 5-7 working days. After 7 days i called the customer service and they assured me ith 2 days my money will be refunded. It's been 16 days now my money i didn't get refunded .and no response in the customer support. I will never order in this website again. Traveling with the kids along with these types of food delivery is a pathetic experience
Showing: 1 - 20 Reviews on Travelkhana
Photo Uploaded successfully.
Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Upload menu files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
See all Photos
Select a product from search suggestions
Free MouthShut app saves money.
OTP Verification
Verify
An OTP has been sent to your email and mobile number. Please enter OTP to verify the account.
Didn't receive? Resend OTP
An OTP has been sent to your email address. Please Enter OTP to verify your email address