MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg
Upload Photo
Travelkhana Image

MouthShut Score

36%
2.20 

Concept:

Layout and Design:

Features/Functions:

Usefulness:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Travelkhana Reviews

These guys are cheap bxxxxxxx
Nov 23, 2022 06:01 PM 757 Views

Reference id - 152621


Pathetic customer service. I ordered 6 veg thali, in packing there were 1 veg thali on top and rest were mini veg thali below. I informed them but instead of refund the gave me cheap coupon. Now they don't reply on email or whatsapp. The girl who delivered food was asking for 300/- rs. only due to their communication confusion but I paid them full(1000/- rs.). I should not have done that they are thief. I am never gonna order from you again and I will suggest the same to others.


Worst service and support
Aug 31, 2022 10:11 PM 783 Views

Guys, do not use travelkhana at all. 4–5 years back it was very good. I faced two issue in last 2 years. Once no one deliver food at all, even though I had all confomrations regarding orders. Customer care just didn’t took any action.


The day before yesterday, we faces same problem. They delivered only 30% of order and took full amount. When I raised complain they just created a ticket number, and no further action at all. I was travelling with my elderly parents, they had to sleep without any dinner. I informed same to their customer care. They even don’t listen my words seriously. Worst customer support I ever faced. I called at least 8–10 times. Half of the times they informed they will check with restaurant and half of the time some security persons picked up call and told no representative available for complain support, asked me call latter. Here is the number I called, 880029xxxx. If you don’t want to have such horrible experience when traveling, please do not use travelkhana.


p162_261MouthShut Verified Member
Delhi India
Travelkhana.com
Jul 17, 2022 01:52 PM 950 Views

I would not order from travelkhana.com again and suggest my fellow travellers to go with the IRSTS stalls of the stations where at least you get what you will pay for. I had ordered for Dal Chawal and Biryani for my child. I received spoiled food as there was a little smell from Rice. My child started vomiting in 15 minutes. They are cheating us intentionally. Indian Railways/IRCTC should ban such type of agencies and take adequate action so that no one can play with innocent travellers.


YOUR RATING ON

Travelkhana
1
2
3
4
5
Travelkhana train food order
Jul 17, 2022 12:52 PM 898 Views

I have ordered food worth of Rs.880 and they delivered partial order. Raised complaint immediately and followed-up for two months to get my money of Rs.520.


Without my concern they closed, again raised, sent mails and calls. But they are helpless and it seems they believe on delivery boy instead of customers. They don't have proper mechanism.


I don't recommend this site because of following experience,




  1. If your order for dinner and if the order not come. You won't get proper food as next stop may be too late.




  2. There is no mechanism to track and proper delivery of your order. I Lost Rs520 and where it is gone no one knows and customer care won't help in this.




Didn't get the food
Jun 14, 2022 11:16 PM 837 Views (via Mobile)

Never order food from this site..today i ordered food for my wife as she was travelling alone.but the food was not delivered at the station..the arrival time of the train at njp station was 10:00pm nd the train has already crossed njp..now i am in such a situation that no other apps are ready to take order as dinner time has already passed nd now my wife has to travel with empty stomach.one star was taken automatically..if it was in my scope I would hv given -infinity..they are just m...f...never believe on them..just arrange ur food by yourself nd travel safely


Very bad delivery...bogus food
May 18, 2022 09:23 PM 828 Views (via Mobile)

I ordered 7 butter rotis cost 25 each and butter paneer msala167 total with tax cost 345 rs ...but they delivered only 3 rotis and paneer sabji not it was soup...very third class ....pls refund my 100 rs otherwise i will not spare


Bad food
Mar 14, 2022 05:12 PM 966 Views (via Mobile)

By travel khana provide low quality food and his co officer is too prowdi so it's a bad service company


Bad food
Mar 14, 2022 05:06 PM 1010 Views (via Mobile)

Service and food quality is too much poor his officers is not co operating travel khana is a fraud company


Very poor service and short delivery
Mar 12, 2022 08:16 PM 1035 Views (via Mobile)

I book 170 food package from travelkhana but food quality was very poor and also after this happened, the behaviour of company employee's mr. Dhirendra and kamal was very dissatisfied and also we have not received 40 food packages.


Online food cheater
Mar 17, 2020 01:57 PM 1971 Views

They take order and amount and dont deliver and dont pick up the call order id 2300647, a bunch of fraud I would say are running the service not sure why I was waiting for the order


Online Cheaters... Food never delivered...
Mar 12, 2020 04:34 PM 1971 Views

TravelKhana is well known online cheating food delivering company. I was travelling from Shirdi to Bangalore in Sainagar Shirdi Mysore Express 16218 and order the food for four people through travelkhana app and made payment online. The food was scheduled to deliver at Guntakal Junction on 08.15pm. But the food was never delivered. The customer care is so irresponsible and they never bothered about the customers. I was travelling with the family and I didn't get proper food at next station Ananthapur Junction on 09.30pm. It is always better to order the food from trains pantry car and forgot about travelkhana. I never saw such a cheating creeps online before. I would have given -ve ratings also


Travelkhana the hell
Mar 06, 2020 05:48 PM 2035 Views (via Mobile)

Travel khana food is worst quality and very costly.Dont choose Railway food is better than it.It never diliver food on time


Poorest quality food
Feb 11, 2020 08:38 PM 1710 Views (via Mobile)

I ordered food on 11 Feb 2020 night dinner while coming by Circar express from Chennai. I booked for supply at Nellore.But, food was brought one station before at Gudur-town that has no good hotels. They charged Es 330, served cold.I ordered panneer butter masala and 2 plates of rotis.He supplied paper rotis. Worst taste and quality.Ordered paneer butter masala , whereas he supplied a dish like sambar.veg fried was like soaked rice grains.I had to throw it in the dust bin.henceforth, I will not order food at travel Khana and Will NOT be refer them.They cheated me.Travel Khana will ruin and disappear, if continues to cheat passengers /customers.


Worst service ever, don't use it
Jan 15, 2020 06:31 PM 1964 Views

; we ordered food for 15th jan delivery order number 2247095 and 2247099.


food was never delivered, and customer service guy deepak doesnt have decency to talk properly, instead disconnects the call when we complained.


Very Good service, reasonable price and testy also
Dec 26, 2019 11:23 PM 1546 Views (via Mobile)

Very good service, so testy and delivered on proper time . Reasonable Price . Quality food Thanks !


Never order food... they are cheating the public
Dec 01, 2019 11:24 PM 2328 Views (via Mobile)

Ordered food through travel khana but food was delivered in cold and unsealed condition not only that it was completely spreading in the bag and by the time I am opening the cover it rasam or some liquid spilled on my clothes .... i was about to turn by the time the boy left intentionally though I was calling him back. Called customer care twice immediately they said they will getback but they didnt...


One online ordered dinner left me with no food for the day and spoling my branded clothes.


It is food that they are doing buisness but not at all bothered even the food was not reaching to customers... they have received their money thats it... very bad experience.


Didn't receive the food
Nov 26, 2019 09:32 PM 2336 Views (via Mobile)

Today ordered my food in train.Got confirmation through mail and message, but no food received..


So disappointing and worst experience.


At Varanasi junction
Nov 26, 2019 12:13 PM 2031 Views (via Mobile)

Very worst product used in cooking. More costly it is available in train less then price and quality is too good.


About food
Nov 19, 2019 01:44 PM 1681 Views (via Mobile)

Worst app


Making fool


Money deducted but food not delivered


Customer care making fool .


Don't order food


Very pathetic
Nov 18, 2019 04:25 PM 1637 Views (via Mobile)

We ordered food and at Salem junction the guy who delivered the food was in a hurry and he just game me and went off. The packing was very bad and it was leaking. We ordered for thali and what we got was 3 boxes of pulao boxes of curd rice and 3 boxes.of sambar rice which we didn't asked for. When i called they told me to write and i got a msg that my problem will be resolved in 5-7 working days. After 7 days i called the customer service and they assured me ith 2 days my money will be refunded. It's been 16 days now my money i didn't get refunded .and no response in the customer support. I will never order in this website again. Traveling with the kids along with these types of food delivery is a pathetic experience


YOUR RATING ON

Travelkhana
1
2
3
4
5

Recent Questions and Answers on Travelkhana

500
Have a question? Ask away!

X