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Travel ChaCha Reviews

Kolkata India
Travel Chacha Not A Fraud Company
Oct 31, 2010 09:06 PM 2421 Views

This is to let you know that I purchased a ticket from this website but the ticket weren't delivered within 1 month. The customer service is also poor but it is a fact that they deliver the cheapest airfare. I would never rate this company as a fraud as after cancelling my ticket the money was refunded within 10 days only.


Before this hustle, I recommended 2 of my friends and both of them have recieved their ticket within time. The friend who suggested about this website said that earlier it had been never such an issue.


So, I would advise you all to go through it if you have some time.


Regards,


Souvik


Hyderabad India
Travel chacha the most fraudulent site
Oct 04, 2010 09:49 AM 2317 Views

This site has only CONS. It is a horrible fraud site. Never ever book tickets through this site.I booked a kingfisher ticket from this site for Aug 2nd from chennai to hyd. They provided me the ticket for the given date. On reaching the airport, the kingfisher folks tell me that the ticket has a actually been booked for the 22nd Aug. I called up the site and they told me it was a mistake from their side and asked me to book any available tickets immediately saying they will re fund. They sent me a message and an email confirming this.


But till date they have not refunded, I had to spend a lot for on the spot booking. Also I have and I am still trying to reach them almost everyday. they keep me on hold for half an hour each time and no result at the end. they say they are gng 2 refund and all.These people are not fit to be doing what evry they are doing. They should be banned immediately.


Delhi India
Cheated by Travel Chacha
Sep 22, 2010 07:23 PM 2267 Views

I booked my return tickets ( on 26th July, 2010) from Blr to Jaipur for 30 Oct to 7 Nov, 2010, I got a confirm Booking ID (AMPTXA) also but didn't received the tickets. I called them on 28th July for tickets and got the reply that due to server problems they are not able to dispatch tickets and I will get the same in 2-3 days. So I waited for some days.However, on 17th Sep, 2010 I received a one liner mail that "my bookings are not confirmed due to non payment on my side". I got it confirmed from my bank that TravelChacha has taken the payment on 30th July itself, the bank also provided me transaction approval code. But, TravelChacha kept on saying that we didn't receive the money at all. After much head banging they agreed to return me the money, but ruined my plans of vacation.


This website is run by some Cultureholidays. I would say never book your tickets from this site. Also, for other sites/travel related bookings please check if it is associated to this Culture Holidays. They are an absolute cheats.


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Bangalore India
Still waiting for refunds
Sep 15, 2010 11:38 PM 1936 Views

I ordered for a couple of tickets from bangalore to delhi for the dates 30th September. I ordered for this around 2 months back. They kept on giving one or the other excuse after deducting money from my credit card.And they finally replied they are unable to process my tickets.


I asked for refunds(around 15 days back), and till date I haven't got the refunds.In the mean time the ticket price have doubled.


Thanks


ranchi India
TRAVELCHACHA company is FRAUD. Beware !!!
Aug 29, 2010 10:50 PM 2215 Views

It's a fraud site. They will debit ur credit card. You will not receive ur eticket in time. U keep on calling their cust service centre. You may not get a response. In case u get 1, it will not be right.


U can book tickets thru travelchacha if have lots of MONEY AND WANT TO JUST THROW AWAY.


Please do not book thru travelchacha. There are many online portals including websites of airlines to book tickets. You will be saved headaches which I underwent. Save ur money. Google about travel portals. There are many. To lure people they have unimaginable rates on their website which u will not get on any website. You pay by credit card, ur money is gone, u will not get any ticket money u might get after deductions after a month.


Mumbai India
Fraud website TravelChaCha!!!!
Aug 28, 2010 04:50 PM 1927 Views

TRAVELCHACHA IS FRAUD SITE & SHOULD BE BANNED IMMEDIATELY. I HAVE BOOKED TICKET ON 23RD JULY -10. I HAVE NOT RECEIVED THE TICKET TILL 31ST JULY. THE CHEAPEST PRICE OF FLIGHT TICKETS, , AFTER BOOKING THEY DON'T CONFIRM THE TICKETS NOR THEY ARRANGE FOR THE TICKETS. I HAVE CANCEL THE TICKET WHICH THEY HAVE NOT BOOKED AT AIRLINE. STILL THEY HAVE TAKEN 750/ PASSENGER CANCELLATION CHARGE. ITS NOW OVER A MONTH I HAVE NOT  RECEIVED MY REFUND. CALL CENTER IS USELESS. THEY HANG UP THE PHONE, DISCONNECT THE PHONE. THEY ARE LITERALLY WORST PEOPLE I HAVE EVER ENCOUNTERED..URGING EVERYBODY TO NOT TO BOOK FROM THIS SITE. NEVER EVER BOOK FROM THIS COMPANY ANY DEALS......


SOMETHING NEEDS TO BE DONE FOR SUCH KIND OF WEBSITES...


kolkata India
It's a resources problem, NOT FRAUD
Aug 26, 2010 03:08 PM 2457 Views

I previously rated this site as fraud as neither they deliver my ticket nor they refund my money. But I got refund within 10 days after request for cancellation of the transaction without any deduction. So its my duty to write the same on net.


People do post on net with negative  experiences when they get in trouble but they forget to withdraw the  same after they get solution. It creates a wrong idea among the viewers.


They have committed a blunder by not issuing tickets in time. They offered cheap tickets which got overwhelming response but due to shortage of staff and other resources, they could not process extra bookings received, in time. As soon as their problem get solved I can choose this site again.


HOW CAN A FRAUD SITE PERFORM FOR A LONG TIME, JUST THINK. YOU SEE REVIEWS OF THE PERSONS WHO ALREADY GOT SOLUTION BUT DID NOT BOTHER TO  DISCLOSE THE SAME.


Bangalore India
TravelChaCha - Im going to consumer court
Aug 20, 2010 10:22 PM 2093 Views

I booked a ticket on 28th July. Ref AMVZWR. Cost 13760. Journey date is 24th August. On 28th July the ticket was purchased On 30th July the Actual payment happened towards the Merchant Banker. The Reference number for the transaction is 21110002616


For one month I have been trying to get the ticket. They are delaying. Today (20-aug-2010) was the shock of my lifetime. They called me and claimed the payment was not made. It was auto reversed.


I called my credit card (Standard Chartered) and asked. As I guessed, there was no auto-reversal.


Now, I have to book on my own with a big fare. But I am planning to approach to Consumer Court Bangalore.


Any help or past experience will help me.


regards,


Sabyasachi


TRAVEL CHACHA A FRAUD AND CHEAT COMPANY........
Aug 15, 2010 12:00 PM 3164 Views

TRAVELCHACHA IS CHEATING PEOPLE..THEY SHOW THE CHEAPEST PRICE OF FLIGHT TICKETS, , AFTER BOOKING THEY DON'T CONFIRM THE TICKETS NOR THEY ARRANGE FOR THE TICKETS.....WE HAVE BOOKED TICKETS OUR MONEY IS GONE AND NO TICKETS....YOUR MONEY IS GONE...THEY PROVIDE WITH FALSE PNR NUMBER OF AIRLINES WHICH DOES NOT EXISTS..THEY ARE JUST CHEATING PEOPLE AND GREAT LIARS...THIS COMPANY OR GANG OF PEOPLES SHOULD BE REPORTED AND THEIR SERVICE SHOULD BE BANNED..


WE SHOULD CASE AGAINST THIS PEOPLE..THEY R DUPING PEOPLE AND S*CKING THEIR MONEY AND WITHOUT TICKETS....THEY ARE CHEATING AND MOREOVER MISBEHAVING..WORTHLESS PEOPLE...GREATEST FRAUD EVER..NEVER EVER BOOK FROM THIS COMPANY ANY DEALS.........


Even after months I am not able to receive ticket.
Aug 10, 2010 10:17 PM 2020 Views

Travelchacha.com is fraud company, it seems it was acquired by timesofindia but there is loot in company. They charge your credit card and do not care to pay to airlines company. I booked ticket and they continue saying "You will receive the ticket shortly" till they get payment cleared from Credit Card. After that they do not even reply your email. Non one will pick up your phone at their customer care nos. They are totally fraud company. Don't ever book their company is closed.


Even I called to their staffs they told that this company is closed and never to book with this company.


DUBAI United Arab Emirates
TICKETS BOOKED BUT NO E-TICKETS
Aug 08, 2010 09:22 PM 2071 Views

Travelchaha....I didn't realize of this BUT as I read the review ?????.....i am an NRI and on coming to India and booked my tickets of my family in domestic flight to Guwahati. I was surprised when I didn't get an e-ticket immediately from them whereas I booked another flight with Yatra.com and immediately I got it from them..so I had doubts on it.Now I am having shivers whether I would get the tickets nor not...its already more than 24 hrs.....


Please can anyone tell me if I don't get my e tickets what is the course of action....to get my money back...what all of you have done....If this kind is happening in India..who should I approach to stop this kind of fraudulent practice...if it happens with me so that others don't get into the trap...I AM WAITING WITH FINGERS CROSSED......


gwalior India
TravelChacha services are pathetic don't book
Jul 30, 2010 07:04 PM 2128 Views

I have booked air tickets 29th July from this site..... one of them is confirmed but other one is showing in under process ....... it is almost 24 hours .... I have no clue what is happening. They have taken money from my accounts...... their customer care people are pathetic..... they won't pick up phone........they argue with the customers ........ I suggest please do not book any tickets from this site........these people are cheaters......... They are trying to make us fool ....... I am really facing issues.... I don't know I will be able to board the flight or not ...........


Hyderabad India
Unreliable, unresponsive, irresponsible, clueless
Jul 29, 2010 08:59 AM 1778 Views

Here's the gist. I booked two tickets with booking references AMKLNU and AMKJGG on 23rd July 2010 with these guys. It's been 5 days I haven't received my tickets and need to board flights next week. The customer care doesn't respond to first emails. The phones are not answered. You'll get a reply if you are really patient and can pester them big time.


PLEASE DO NOT BOOK WITH TRAVELCHACHA AS THE FEW BUCKS YOU MIGHT SAVE WILL TAKE AWAY YOUR PEACE OF MIND AND YOU WOULD NEVER KNOW IF YOU ARE GOING TO BOARD THE FLIGHT AT ALL OR NOT.


Ahmedabad India
Non receipt of tickets
May 17, 2010 04:45 PM 2065 Views

I would like to inform you that today I booked a ticket and to my surprise after deducting the amount from my credit card, I have not got the ticket. Normally while doing online booking once payment is done, ticket is made available immediately. But in your case I have not got the ticket even after taking the payment. Also, when I contacted your customer care they told they will be sending ticket copy through email in 30 minutes, 5 minutes and like that, but after 8 hours I have not got my ticket and no idea when I will receive it. Now no one is picking up phone or replying to emails. Very bad customer support you have.


Now, I will never use your service.


New Delhi India
Never ever book
Mar 29, 2010 03:04 PM 3538 Views

I am sending you below one link just check it & put on your website as well as it will be good for your business.Your company have such a stupid staff, they don't know anything, they rude, no customer service nothing.


So I would like to advise you either improve your customer service or just shut down your web site because if you wot improve your service then no body going to book from you. You may have got some bookings but I want to assure you that who booked from you once they will not book ever with your company. If you are thinking to expand your business then don't do it, because you wont get business anyway so why to spend money on it rather improve your customer service.


I got to know you have different departments for reservation, ticketing, refund & Customer service.....but I know its like that you just have 4-5 untrained staff in your company who don't have any idea about travel line.


If you need any kind of Help in Travel Business then do not hesitate to contact me as I am in Travel Line from last 10 years. By Mistake I booked one ticket on your site & I had such a unprofessional experience with your company, If you really wants to run good business in market then try to improve your customer service, Specially girls in your office are so unprofessional.


I am expecting atleast one reply from your side.


Pune India
Do not trust search results
Mar 25, 2010 11:28 PM 1851 Views

Today I experienced a shocking experience with TravelChacha website. While searching for flight from Pune to Varanasi, I was thrown with SpiceJet (SG208) originating Pune at 7 AM and reaching VNS at 9:05 as non-stop flight. I was about to book that but just thought of crosschecking the same with spicejet.com, where I could see that SG208 is not a direct non-stop flight but its via Delhi with total time to reach Varansi from Pune as 8 hrs 45 mins. I confirmed the same by calling spicejet also.


When I talked to Joginder at travelchaha's customer care, he said, he does not care about this wrong info .. it is IT dept's fault .. he was showing total lack of ownership. If they are really serious about being in this business, would request them to ensure that this does not get repeated again and have someone senior look into this matter.


Regards,


Sudhir


Travel Chacha sucks....Beware of the fraud company
Mar 16, 2010 06:16 PM 2175 Views

Booked two tickets and had to cancel them. I have been waiting for exactly 45 days now but have not received the refund money. They do not know how to run an online travel site. No one over there has any idea about where my money is stuck or when will it be repaid to me. They are bunch of amateurs whom you are gonna deal with if you use their services .


Travelchacha sucks. Please be alert while booking from them in case you have to cancel your tickets later. You will go through hell to get your money back and in case you have used credit card, then be ready to pay from your own pocket for the bill to avoid interest rate.


CAUTION : Dont make booking with Travelchacha
Jan 30, 2010 03:19 AM 2805 Views

Travelchacha, a company has started few years earlier, they are really cheat to their customers. Even not faithful with their agents who are giving business to them.this business is worked on trust.but they are making false booking and send wrong confirmation to their customers.


Once I booked a ticket in December 2009 .after booking when I not rcvd confirmation I called them and customer care told that due to server problem your booking will confirm.after 3 hours later I received confirmation mail from them.my flight was from Delhi to Patna .on travel date when I go to air port at the counter of Airline. I was totally stuck.they told that your booking is cancelled due to non-payment. I told them that I have the confirmatoin PNR but they show me on their site this booking was not confirmed till yesterday.so at last moment airline cancel the booking.I was stuck.call them and ask about this .what their response .read.AISA KABHI KABHI HO JATA HAI.SERVER PROBLEM HAI .HUM KYA KARE.AAPKO HUM DUSRI TICKET DETE HAI.


How dare they are really.


CHORI AUR UPAR SE SINAZORI. Bcoz it was urgent for me to go to patna.so on that time I bought new ticket from Airline counter. FROM TRAVEL DATE TO TILL DATE STILL I HAVEN'T RECEIVED MY AMOUNT BACK IN MY CREDIT CARD.even they are not ready to pay.only offer to take another ticket against this. NOW I AM GOING TO FILE A CASE ON THEM TO CHEAT.TO CUSTOMERS.


I AM A REGULAR FLIER BUT THIS WAS THE FIRST AND REALLY IN LAST 6 YEAR TRAVEL EXPERIENCE, MORE THAN WORST EXPERIENCE WITH TRAVELCHACHA.THEY ARE TRYING TO BE TRAVELDADA.


I CAN ONLY WARN TO ALL OF YOU .BE CAREFUL TO MAKE BOOKING WITH TRAVELCHACHA.DONT SEE 50-100RS EXTRA WITH OTHERS.BUT NEVER TRY WITH THIS FRAUD COMPANY.THIS AGENCY IS REALLY A CUSTOMER MONEY SU*KER.


Bangalore India
Services Suck...Beware
Jan 06, 2010 04:34 PM 2011 Views

I purchased some tickets from Delhi to Bangalore for my parents using this web site and was happy to see that I got a rate cheaper by INR 100 here.


Deal is a deal and it was all well until I had to go and cancel my tickets. Then starts my nightmare. Spicejet cancelled my tickets and refunded the money on a single call without hassles.


But Travel Chacha guys blocked my money from reaching me. After calling there call center I realised they executives do not have a clear understanding of the processes and there are no responsible people.


So they tried to convince me to leave my money with them in a kitty and reuse it again later. I was not happy with this option and asked them to refund my money at earliest. They asked me for a 20-25 days time to return my money.


After a month's time when I still did not hear anything from them I approached them again and got a reply stating that they are not sure where my money is and will need another 2 weeks to just track it.


So guys I feel the 100 rupee deal went to costly for me as my thousands are stuck till now. I just wanted other people to not get into this trap and hope someone will be able to save himself/herself from such an ordeal after reading my review.


Travelchacha.com - stay away
Jul 06, 2009 04:11 PM 2705 Views

While going through a terrible experience with them right now. Its 11.07 am (4 July 09) at the time of writing. I happen to be a frequent flier using almost all airline brands across the country. (I usually book through yatra, makemytrip, ezeego or directly on airline site).


And what a mistake I committed. I ws swayed with their super low rates. Take for example, while yatra.com or makemytrip, etc were charging something like 2, 000 per passenger (Indore-Mumbai), these guys said 1, 500. Hurrah! I was so happy and boasted to my wife that I'd save 1, 000 for two passsengers. That was 3 July 09 around 11.00 pm.


I booked two tickets from Indore to Mumbai for 18 July and two return on 22 July 09. Someone called me up from travelchacha.com at 11.50 pm (yesterday night) to confirm that two tickets (four passengers) have been booked to which I said yes. He thanked me for using their service and that the tickets will be emailed to me in the morning.


Had a great sleep after such a wonderful customer care! At least there is someone in India taking care of airline passengers.


Come morning, and I got a call from travelchacha.com that I shall have to shell out 1, 000 extra per passenger totaling to 4, 000. When asked for the reason - this is what was given to me - I had booked the tickets yesterday, hence the prices were applicable till yesterday only. Because the airlines will charge additional from today, I shall have to pay the same.


I told him - gentleman (really, I said this), but I hve already paid you the price you had advertised on the site, and I was provided tickets by you, which even now I have with me saved in Word format. He was admant, saying that the prices were effective till yesterday only, and that your tickets were issued today (4 July) when the prices have been hiked by airlines. I got so angry with this situation that I not only asked them to cancel my tickets, but canceling my trip too.


Stay away from these guys, who may charge you more the very next day under any pretext. Luckily, I never had any such experience with other online portals or airline sites. Someone has rightly said, you get what you pay. I tried to pay less, and see what I am getting.


YOUR RATING ON

Travel ChaCha
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Recent Questions and Answers on Travel ChaCha

500

Does TravelChacha always ask their customers to pay for the tour in cash before the tour? I've already paid 25% through the site, and feel like a card payment would be safer. Thanks for your help!

Jan 05, 2017

By: armandarias

Answers: 0

500

How reliable is Travelchacha.com

Jan 03, 2015

By: anjana14

Answers: 0

500

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