Tastykhana

You will not receive anything after you order from this site. Half of the time they are not able to contact their partner restaurants. Don't waste your time and effort ordering from this site. Site doesn't work with ios. Like site, like restaurants.

All fake.

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TastyKhana is such an unprofessional service provider that you will never get your food on time. Once you check your order, they will initiate your order to hotel.

Nowadays, 50% off is running in tastykhana because some junk hotels are listed on it which provide bad quality stuff and that too with arrogance. As you have already paid the money, you don't have any option instead of taking that dirty food.

Don't fall in the trap of these cheaters.

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The worst service ever seen, I am sure you will never get food if you order from this site.

Want to share my experience.

I had done a booking at 7:35 PM on 21 Dec and I supposed to get my food by 8:35 pm. I was waiting for them till 9:30 PM but they did not deliver my order and also did not receive any information. I tried to call them 3 times but after waiting for 20 min each time, my call was answered.

At 9:45 PM I sent email to them to cancel my order and I was surprised to their response in just 1 min saying that your order has been cancelled as per my request.  I thing they were just waiting for me to initiate cancellation after waiting more than 2 hrs

.

Never order food from Tasty Khana, instead just pickup the phone and call restaurant directly

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This is about my WORST experience for Tastykhana order on 23-Dec-13.

1.Order was placed at 8:20 and it showed very high delivery time and promised at 9-34 PM. It was finally delivered at 10:15 PM when I had already started my car to move out for dinner as I would not get food outside also.

2.The order was completely messed up. One item was missing from the order even though it was billed and I had paid online for it. One other item was modified and paid extra amount for that - it was also missing. I lost money for those items. Also, all food was so cold like an ice-cream - just to be thrown in dustbin. We had to sleep hungry on Sunday night due to this.

3.There is no call center where we can do followup. Tastykhana no is not shown anywhere(you need to search on Google to find no - it is not shown anywhere). When I called them for order status, it plays an advertisement and then, shuts call off. They have chat facility for order status but, no response at all.

To summarize, worst experience in my life - I lost money on food which is never served (paid online so no choice), food to be thrown in garbage and family had to sleep hungry. (as time passed and you can not get food outside too). Please use their service only if you have the capacity to sleep hungry.

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I had done a booking with them, at 9:15 pm yesterday. Promised delivery time was 10:30 pm however when there was no sign of the delivery I went to the outlet myself at 10:45, and he said he had not received any information from Tastykhana and he is about to close down so even if he gets one he may not be able to service the order.

However seeing my plight he agreed to take my order manually. I was in the hotel till 11:00 pm while my order was prepared, and there was no information from Tastykhana to him to process my order.

Then at around 11 pm I receive an email from them that:

Unfortunately, your first takeaway order with us for Takeaway Order No xyz with xxxxxx  could not be processed due to the following reason:

You are not reachable despite multiple attempts.

This despite my mobile being on full signal, even I saw this email on my mobile using my data connection which means I was completely reachable.

I tried calling their help line but no one answered it and there was just some music. They are now offering me 100 Rs. discount on my next bill because of this, do you think I am idiot enough to order again from Tastykhana?

I don't know why people start such 'innovative' businesses without the necessary support infrastructure, just to harass people. Luckily I had chosen COD so I do not have to chase them for refunds.

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The worst online food chain I have ever seen. They dint deliver my order and dint inform also. When I called them and after waiting for 45 mins, my call was answered and the representative says that the restaurant is not picking our call. And he is asking me in return, what shall we do when the restaurant is not responding. what a fantastic business contact they have. But their refund will take 10 to 20 working days.

Just imagine. they are just cheaters and make use of our money. That's it. stay away from Tasty khana.

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I had pre-ordered from a restaurant in Bangalore in tastykhana. My order was confirmed and I got a message saying that it will be delivered at 8 pm.Everything perfectly working till now.

But I didn't get my food delivered until 9.Reason they placed my order at 8:30.I got it delivered at 9:30.Customer service is also not that great.

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You will never get food if you order from this site. I tried this site twice but never received food. Poor customer service, lame excuses, they will offer you a coupon once your order is cancelled.

Those who had bitter experience first time and still wanna try with the coupon, you may end up like many people without food for the lunch/dinner.

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Worst Service Ever. I ordered food and got confirmation. But the food was never received. I even called the Store and they told they have not received the order. Even live online support was not working and when I tried calling I was on infinite waiting.

I would not recommend anybody to use this site.

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Pathetic service. This site is a perfect example of mismanagement. I ordered for three hours too today.made some fifty calls but call drops. Finally got a mail at midnight that order cancelled. These people are earning such a bad name thanks to these sale gimmicks.please don't even think of ordering thru this portal.a bunch of dumb fools sitting from top to bottom who don't even know the B of business.

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Tastykhana.in is a FAKE company, as whenever you place any order, they will not deliver it, either the restaurant is closed or they not able to deliver food at given time, they are just making fools of customer, first time when I order from tastykhana.in, I make payment through debit card, payment process is completed and then I receive a cal that they can't deliver the order at that time and when I asked about the money which is deducted from my account, they said the amount will be refunded to me by 3-4 working days.

I didn't receive the payment, after 20 days I said the fraud happen to me to my bank representative, then only I receive my money back to my account and I again the same thing happen when I order today, they are saying Bikanerwala is closed today. How can this be possible?

Never Use the Tastykhana.in. Be safe!

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Very horrible service! What is the point of celebrating your birthday when you cannot deliver food on time. This is not the first time I have been inconvenienced. In-spite of the horrible first experience, I did give them another chance and got an even more horrible response!

Order places at 9:53 pm and expected at 11:03 pm and it is already 00:03 am. There are not even any options around and all one can do is eat biscuits and chips as dinner. Trust me, you don't want to land up in such a situation.

There are no calling facility and no chat windows. I guess they treat customer emails are treated like spam/junk mails. I still do not understand why are there no helpline numbers mentioned on the website considering that you deal with only third party restaurants. Even the tracking option is the most stupid thing and appears as if a fixed HTML page has been placed to give the same stale response-  Your order is under process. A very faulty business model which transpire in the worst customer service.

They should have never stepped into Bangalore without having the necessary operations in place. They will destroy themselves before they have the right operations.

Please do not experiment with Tasty Khana even if you have the vouchers. Rest assured, your order will not be received.

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My overall experience with Tatsykhana.. verrry bad. What a pathetic service. Your online chat is OFF. Your phone lines are cramped... you do not reply to the emails. My order had been pending for like 2.5 hours now. After 2.5 hours you call and tell me the restro is closed. Ofcourse it will be closed... nobody in this world as so much time as you think they have.. If you cannot handle so much orders, stop giving such stupid discounts..

Be ware people.. it's not worth it.

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I created an account in Mouthshut to write this review. So, I placed an order at Tasykhana and it told that 1 hr I will get my order. Now I am waiting for some call from the restaurant but I am getting none. So I chat with customer support, they say it's coming and then hang up.

I write an email, it said we will get back to you in 2 days.. lol. Then I tried to call the customer support, but a few times my call went through and it said your queue number is 2 , and it was always 2 after trying 15-20 times.. great.

Again I did a chat, and asked for restaurant number, I got the number and they disconnected the chat instantly. I called the restaurant, and they said they don't have any order from me... In all this time around 2-3 hrs went, I was hungry all time. Then I got an email from Tastykhana that they have cancelled the order..

Seriously what the f*ck !! Get lost Tastykhana idiots ! and give me back my money.. I am never going to make the same mistake again, and if you are smart, you should not too..

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3 orders placed 1. MTISA237E 2. MTIOEN32S 3. MPLXDG30F.......All 3 cancelled for lame reasons. (restro not picking up the phone (when t was really opened), operational issues (online payment not accepted by restro, but u can order without discount by COD...ummm....NO).....

Really poor experiences. Not recommended.

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I don't know if they have just one person who handles call at a time or some other lame reason, but they are always late in ordering your online order at the restaurant. It started with few mins delay and went to 30 mins last time and today was the worst - a full 60 mins to send my order to the restaurant and another hour for the food to come. 2 hrs wait for dinner is definitely not worth it, I have decided to stop using tastykhana till they pull up their socks. I also regularly use foodpanda and deliverychef, and both of them are super efficient.

Tastykhana iphone app is even worst, doest save your address inspite of logging in, you have to enter address every time you order.

I have had it with tastykhana.

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Hi All,

There is a suggestion from my side for TastyKhana. Please close your business. I am fed up with their service. Whenever I order on their site, after 10-15mins I get a call, "Sorry Sir, The delivery boy is not available at the restaurant or they are on strike. If we say, why cannot you mention the restaurant offline in that case. The answer you get is, we are located in Pune and we are not aware of the restaurant activities.

I would say, it's your responsibility to check all this before the customer orders. Otherwise, actually you are not providing service. Suggestion to all my consumer friends, Please avoid TastyKhana.. I have experienced thrice.

I am done with TastyKhana.

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I had the worst online experience with tastykhanna.in. Don't opt for online payment at all as I too used once, placed an order, made online payment, didn't receive any food in the end. The service was pathetic, backed by very bad customer support who won't even answer your calls once they know theres an issue

To summarize the whole experience I would say I had to sleep hungry because of them as the got me stuck in the middle of the night with no food. Bad customer support with false promises.

My sincere advice would be stay away and don't even think of ordering from here. It is just a waste of time and energy. I am still waiting for my refund from this guys...dont know when I will get it....no way to track it as well. I guess they don't have any systems in place.

They just wanted to start the website as soon as possible and have avoided basic things that are needed, what good is a website if we are not served with food in the end. Don't Download the APP Friends this app does not have the full menu of the hotels. I had the worst online experience with tastykhanna.in

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On a bright sunny morning I had a thought(which proved to be a bad thought) of giving tastykhana.in a try with coupon "tk12" as I had a small gathering in my house in evening.

so I gave my order for home-delivery in sector-10 A Gurgaon from Ashwa as it was shown as one of restaurant providing home delivery in my area as per their site and was nicely priced so I started at 10 am on my slow connection on their heavy site and was successful in placing the order on 11:33 am to be delivered at 8:30 in evening with order no 'MQKZDP35X' on 7:50 pm I received a call saying the restaurant has shortage of delivery boys so they won't be delivering.

I said thanks for telling me 40 minutes in advance what can I do if you did 40 mins later so she said no we are very sorry as we had a heavy load and we are not habitually capable of handling big loads and (thereby I was part of load discarded it seems) they can't serve me and would return my money and give a coupon again(i had to run in rain to get food in such a short notice with everyone joking about my internet adventure).

then the coupon came I again gained courage to give them one more try did order on 29/7/13 on 9:27 pm from ashwa again with order no. 'MQPG8N35X' to be delivered at 7:30 pm on 30/7/13 thereby giving them a time of about 24 hours but then got a call on 30/7 at 6:40 pm with a blunt guy on other side of line saying....they don't deliver in your area you want take a pickup.....

I told him you show it in your area of home delivery last time both of you had issues now you are simply saying no....I said your system is fail and you need to work on it and give me my refund.........he said ok and conversation was over....

Still confused if the coupon scheme was to find one more customer or to shoo away one.........next time I will believe only on Dominos if it is to be ordered on net.....30 MINS OR FREEEEEEE.

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Worst Service by Tasty Khana. No response over phone or over chat.

I have made my order at 10:00 AM, got conformed at 12:30 PM. Still at 6:30PM no update on my order and even no refund information.

Even called management guys, but still lousy feedback from them. Customer care is not responding the calls and no reply on mails.

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