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24%
1.40 

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Swiggy Reviews

Pathetic service
Feb 13, 2025 11:44 AM 652 Views (via Mobile)

Every time you guys do the same thing I will never ever going to order from you again I’m going to delete it and I’ll ask my all friend family. You guys are fuxxxxx with yourself. pathetic services…


Swiggy is getting worst
Feb 12, 2025 04:18 PM 675 Views (via Mobile)

Swiggy is getting worst day by day my order gets delayed not for one time more than 3 times it happened i have ordered food which was delivered after 2 hours instead showing 15 mins time on app it was for office guests and people were waiting so long. After that too I have ordered ice cream order was accepted by Swiggy and delivery boy called first and said mam your order some other delivery boy takes and he is coming after some time he called again and said that the shop is closed and he don't know how Swiggy has accepted orders when I call Swiggy there were blaming delivery boy but it was their fault they have accepted orders when shop is not open this is not one or two issues they just apologise and not solving any issues very very bad service we blame delivery boy for coming late but it is Swiggy who is accepting order if the location is tooo far from your location and then blame that delivery boy stucks or shop ki vajah se order delay hua


Swiggy sent me half kg cake when ordered 1 kg
Feb 12, 2025 01:00 PM 652 Views (via Mobile)

I am writing this so that all who are reading it become aware of fraud that could happen with you . I had ordered 1 kg cake from sashmick bakery Laxmi nagar via Swiggy which is the delivering partner but I received only half kg cake , when I complain for this to Swiggy, they asked me to highlight this issue in mail , I sent several mails but in the end they said it's all restaurant mistake u can rate the restaurant but doing this doesn't refund my extra money which I paid , Swiggy charges so much delivery and when it comes to taking responsibility of wrong product, it all blames the restaurant.


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The worst experience and they dont even improve
Feb 11, 2025 05:47 PM 583 Views (via Mobile)

Zero manners and horrible attitude both the delivery person who gave my order to another building not even same building after i call he tells me it was delivered very casually. Absolutely disrespectful


Hyderabad India
Worst Customer Service
Feb 11, 2025 04:21 PM 587 Views (via Mobile)

These people are taking customers for granted. I have deleted the app. No more swiggy in my life.


They literally cheat customers and have no shame to even address the issue.


There have been an instance when they wiped out the entire history of the order, including it's number, customer service chat and the responses given by their partners.


The worst customer service ever


Swiggy is Terrible
Feb 09, 2025 09:24 PM 632 Views

Swiggy is taking much longer to assign delivery partners, and the delivery times are significantly slower compared to Zomato near Marsur Chandapura. For the past two weeks, we've had an awful experience receiving parcels for my parents and kids. Despite the Swiggy representative repeatedly apologizing, it’s not helping. Please be aware and take action—once you place an order, make sure to pay upon delivery, not online.


Fraud
Feb 09, 2025 01:26 AM 591 Views (via Mobile)

Recently I have order Pizza in the Swiggy Application total Bill 124 rs but delivery guy came and said 199 rs paid system generated how is it ps


Fraudulent Experience With Delivery
Feb 07, 2025 04:46 PM 624 Views

Recently, I had been scammed on Swiggy by a fraudulent delivery driver. This was one of my first times using swiggy so I wasn't aware of the nits and gritts. However, I had ordered a cake on swiggy and it was marked as a priority order. It required a pin to be delivered. I wasn't aware of the exact use of the pin and that it was supposed to be given when the order was received. Not when the order is about to be delivered. The delivery driver called me up asking for the pin and stating his claim to be' I can't seem to access your location. I will require your pin for your location'. I, unknowingly, gave him my pin and he marked my order as delivered.


The infuriating part was when I tried to call his number through the swiggy app, someone else picked up. It was a different number than what he had called from. His number in the app was fake. I lost money that day. I even contacted Swiggy's customer support. They stated that my claims had no base and that it's marked delivered so it must be delivered and they haven't compensated yet. I tried to explain the situation but to no avail. It's frustrating and infuriating I must say. Never trusting Swiggy again.


Unethical Business Practices
Feb 07, 2025 07:59 AM 647 Views (via Mobile)

We run a cloud kitchen in Pune. Without our knowledge swiggy employees are running Ads and discount offers for our outlet and deduct our money from payout. What a shameful act for eating our hard earned. Somebody please help me to sue this company. They can reach me on my email id or reply here.


Very bad customer satisfaction
Feb 06, 2025 05:58 PM 660 Views (via Mobile)

Does not allow refund if restaurant misses any item. Customer support was very unsatisfactory and bad


Worst customer service
Feb 03, 2025 01:51 PM 741 Views (via Mobile)

I ordered using their application and it was not fulfilled and when I contacted customer service they didn't know tamil and zero knowledge on english language it was just waste of time contacting customer service.


Fraud: Swiggy BLCK
Feb 02, 2025 03:07 PM 774 Views (via Mobile)

Swiggy can rename itself to Swindler Swiggy. Food was delivered after 2 hours and the package (spillage, dirt) was in such a condition that the food could only be thrown away. The customer service was deplorable.


After trying to track food and cancelling the subscription Swiggy just lies by saying that you can cancel subscription when actually there is no way to cancel. Imagine the scam they are committing with this BLCK option


Swiggy scam
Feb 01, 2025 05:51 PM 700 Views (via Mobile)

I have order salad from subway through swiggy this is how i have received the parcel, When I ask delivery boy to take it back he refuse to take it back, he said call subway they will give you refund & when i tried to call on the number which is given there on google as well as on Swiggy there number is continuously ringing No one answer the call.I wrote this feedback because there are many people who ordered online they should know & stop ordering through swiggy & from subway for sure, this is also about how they treat there customer for sure put a complaint in consumer court for the service. When I ask them for refund they told me to give a feedback to restaurant there we're not going to provide refund


Refund issue
Feb 01, 2025 03:42 PM 641 Views (via Mobile)

Worst app ever ..please don't use swiggy app....order cancle krne pr refund nhi dete ye log mera 1000 ka nuksan ho gaya haii..worst worst app ..inka 400000000000 nuksan ho jaye ..logo ke paise khate hai ye log


Pathetic swiggy
Feb 01, 2025 02:12 AM 660 Views (via Mobile)

I ordered mc donald


It had a black partical like chicken blood it was completely stail and brand like mcdonals


SWIGGY FINED ME 124/- FOR RESTAURANTS MISMANAGEMEN
Jan 31, 2025 02:41 PM 573 Views (via Mobile)

I ordered food through the Swiggy App. I received a missing item from Navtara restaurant, Siolim, Goa. I reported to the customer service to inform the restaurant to provide me the missing item after video verification. Swiggy executive says that I have to pay again for my missing item. Swiggy fined me 124/- for Navtara restaurant mismanagement. They're gathering money from the customer by illegal way. The restaurant and swiggy denying the mistake and blames the customer. Useless services


Thieving platformal + Abysmal customer service
Jan 28, 2025 12:16 PM 641 Views

When collecting your order, check that all the items have been delivered before you hand over your money because they just keep your cash even if they have failed to deliver the items.


Pathetic customer support, rude delivery guy
Jan 28, 2025 01:35 AM 626 Views

Had ordered food late night on 28th Jan(Order # 196974022313856) but the delivery guy named Dharmesh Kumar(0804406xxxx) was very rude in behavior and clearly denied to deliver the order. Even I tried to take support from Customer service but no help received and Customer service simply informed that delivery guy has denied to give the order. Got no solution just refunded my amount. But what about the wastage of time?


Swiggy service provider scam
Jan 24, 2025 11:30 AM 738 Views (via Mobile)

Yesterday I order food in swiggy order I’d-196613238992361.


We waited long time but order not got delivered and delivery partner not picking the call.


After giving the complaint we got to know he delivered the item with OTP but we did not shared any OTP to any one. Be careful with this kind of frauds.


Cancellation of order by rider
Jan 23, 2025 12:22 AM 788 Views (via Mobile)

It's about order where payment was made in advance. The cunning Swiggy has policy of not arranging refund if order is placed. on the other hand the fox cunning rider who denied to deliver the order since the location was not mapped to provided address. WT foolish reason on making fool out of people. I wasted money thinking of giving surprise to my cousin by sending case but was fooled by company. it's about order dated 21 jan 2025 , ORDER No. #196442407058138 . refund Rs. 261 refused by Swiggy


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Recent Questions and Answers on Swiggy

500

How to solve the quality

Jul 07, 2022

By: gracekulkarni890

Answers: 0

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