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82%
4.48 

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8th Floor, Capital Business Park, Sector 48, Gurugram 122018, HR

+91-7277277275

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Spinny Reviews

Utkarsh_DhimanMouthShut Verified Member
A Reliable Platform for Buying and Selling CarsVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Nov 20, 2024 08:30 PM785 Views (via Mobile)

I recently used Spinny to explore options for buying a pre-owned car, and my experience has been largely positive. Here's my detailed review:


Pros:




  1. Quality Assurance: Spinny ensures every car undergoes a detailed inspection, which gives buyers confidence in the vehicle's condition.




  2. Hassle-Free Process: The app offers a seamless experience for both buying and selling cars. From browsing to paperwork, everything is well-organized.




  3. Transparent Pricing: I appreciated the fixed-price model, which eliminates the need for haggling and ensures fair deals.




  4. Test Drive Option: The option to test drive vehicles at home is a big plus, making the process convenient and buyer-friendly.




  5. Customer Support: Their support team is responsive and helpful, addressing queries promptly.






Cons:




  1. Limited Inventory in Some Areas: Depending on your location, the selection of cars might be limited, which can narrow your choices.




  2. Pricing Premium: While the quality is assured, prices can sometimes feel slightly higher compared to other platforms.




  3. App Performance: Occasionally, the app takes time to load or crashes, which can disrupt the browsing experience.






Overall, Spinny is an excellent platform for those seeking a reliable and transparent process for buying or selling cars. While there’s scope for improvement in inventory variety and app stability,


Laleesh8967MouthShut Verified Member
India
Great serviceVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Oct 19, 2024 03:13 AM960 Views (via Mobile)

They have good customer support and the quality checks done on cars are great. Spinny really provides a peace of mind.


Good Place to buy Car
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Oct 02, 2024 03:07 PM1091 Views

I enjoyed there service. RC transfer took 5 months but I guess that was an issue from RTO's side. Overall I enjoyed there service.


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Spinny
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Spinny
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Jul 16, 2024 01:41 PM1632 Views

From so many days, the Grand i10 car with license plate KA 41MA 6306 has been experiencing low mileage issues and a steering problem. Today, I came to Auto Links Car Wash where two shock absorbers were greased, and the injectors, air filter, and some other work were completed. The steering issue has been resolved, but I still need to check on the mileage. SERVICE AND SUPPORT IS GOOD, USER FRIENDLY, .


samraiztejaniMouthShut Verified Member
Thulasi - Great Customer ServiceVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Jul 15, 2024 05:22 PM1673 Views

He is exceptional and has many years of many of experience.


Solved my issues in a matter of seconds!


I wish him the very best!


Thank you warranty team for your cordination - Nagaraja.


sumithshetty27MouthShut Verified Member
India
Good Local team but Very bad online teamVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Jun 17, 2024 05:25 PM1974 Views

If you expect reliable post-sale support and peace of mind after purchasing a car from Spinny, you need to read this review.


First To Spinny Management, I am writing to express my concerns regarding your centralized customer service in Delhi. It seems they are disconnected from local operations and are not in tune with customer needs. They appear unaware of the status of support tickets and provide no updates. Additionally, this team is difficult to reach. Using the app to raise issues has been ineffective, as it lacks proper responses.


It has been extremely frustrating trying to contact the central customer care team, as they always promise to follow up but never do. This lack of communication caused me to cancel all my plans, as I had no information on what was wrong with my car or when it would be delivered.


Fortunately, I managed to get in touch with Nagaraj, who provided updates and ensured the issues were addressed.


I would like to commend Nagaraj, Sujendra from ground team and Nayan from the Spinny escalation team for their excellent service. I would rate their assistance a 5. However, I would give the central team a 0. I urge you to establish local post-sales support teams in every location where Spinny operates.


Thanks to Mr. Nagaraj and Mr. Sujendra for personally intervening and resolving my car issues. They were supportive, professional, and customer-focused.


I have given 3 star review, because I'm not able to give review less than 3 star.


rbpramMouthShut Verified Member
Spinny post sale serviceVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Jun 16, 2024 07:33 AM2031 Views

Thanks to Mr Hanish who personally intervened and ensured that my issues in the car were taken care . He was very supportive and did his best for resolution. If not for him I would have been kept in the air. He was very professional and customer focused.


To Spinny Management, your centralised customer service in Delhi has no clue of what is happening locally and are completely away for customers. They have no clue on what's happening with customer support tickets, Customers are at the mercy of this centralised team who give no updates. Also your centralised team is not contactable. Raising everything on app is a disaster, no proper response. Your team is only eager to close tickets without resolution.


Luckily I got Hanish contact when talking to your team and he helped me on the updates and ensures things are closed.


My rating above is for Hanish and his team. For the centralised team my score will be only 1. Please look into matter and dedicate local post sales support team where ever spinny is present.


Thanks


Pramodh


Prompt service and accuracy in issue identify
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Jun 15, 2024 02:44 PM1997 Views (via Mobile)

Had a shock noise issue for my new car and it got sorted out in the very first visit. Very professional service and knowledge of the product that is given for service. Will recommend to anyone.


bangalore india
Prompt service and accuracy in issue identify
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Jun 15, 2024 02:20 PM2089 Views

Had a shock noise issue for my new car and it got sorted out in the very first visit. Very professional service and knowledge of the product that is given for service. Will recommend to anyone.


Spinny feedback
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Jun 13, 2024 12:12 PM2052 Views

The service provider is good, and I am satisfied with the excellent service. The service representatives are very supportive.


Excellent Service
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Jun 08, 2024 02:47 PM2042 Views

All services and the person who handle my car service well and good. Everytime they communicate if any issues find and resolve immediately with affordable price.


vishalraju46MouthShut Verified Member
India
GoodVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Jun 07, 2024 12:43 PM1978 Views

They reach your location if anything comes up but it takes some days. Over all good.


shubhamrideMouthShut Verified Member
Excellent servicing doneVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Jun 03, 2024 06:55 PM2066 Views

Thanks to Nagaraja and Sujendra for cleaning my Skoda Rapid’s Air filter and doing proper servicing


Spinny feedback
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Jun 03, 2024 05:53 PM2056 Views

I left my polo vehicle in autoline workshop and met with Mr.Adeeb and Mr.Mohan and updated my check engine light issue l, as they received the vehicle and did the check and resolved my car issue and during delivery took me for a test drive and confirmed that the issue is resolved I am completely satisfied with service, a big thanks to Mr.Adeeb and Mr.Mohan.


niteshkinleyMouthShut Verified Member
India
Best serviceVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Jun 02, 2024 01:19 PM2062 Views

The service was on time . Punctual and kind . Over all fantastic service by shashadhar


niteshkinleyMouthShut Verified Member
India
Best serviceVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Jun 02, 2024 01:16 PM2054 Views

Shashidhar was on time . Work done . . And was on time


durjoyboseMouthShut Verified Member
India
Perfect oneVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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May 31, 2024 05:50 PM2070 Views

Sujendra and Nagaraj was the best guy to guide you in all parameters of car servicing, specially liked the eye for detailing work with time to time update to customer.


Satisfied with spinny


kumarsandeep2526MouthShut Verified Member
India
Good job for serviceVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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May 31, 2024 11:24 AM2086 Views

I bought a car from spinny and the issue was with smart key which door was not able to lock. I talked with spinny and they handed the issue work to Nagaraj. And Nagraj did the excellent work.He is commited to his words.He said this will be ready within 2 days and coordination, Support and vehicle diagnosis from Nagaraja and Sujendra was excellent.Both Nagraj and Sujendra have done excelent job They fixed the issue within the time and handed over the car with the key.Nagaraj is very polite and convineint in giving status or updating me on time. He was responding to my every single call, Thanks for that.


Please share the screenshot after sending the feedback sir.


kumarsandeep2526MouthShut Verified Member
India
Over all service is very good by Nagraja &SujendraVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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May 31, 2024 11:19 AM2112 Views

I bought a car from spinny and the issue was with smart key which door was not able to lock. I talked with spinny and they handed the issue work to Nagaraj. And Nagraj did the excellent work.He is commited to his words.He said this will be ready within 2 days and coordination, Support and vehicle diagnosis from Nagaraja and Sujendra was excellent.Both Nagraj and Sujendra have done excelent job They fixed the issue within the time and handed over the car with the key.Nagaraj is very polite and convineint in giving status or updating me on time. He was responding to my every single call, Thanks for that.


Please share the screenshot after sending the feedback sir.


Spinny feedback
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May 30, 2024 11:30 AM2145 Views

Had great experince with spinny service.


Adeeb and Mohan sir gave all tnw information and helped to clarofy my doubts.


Thanks team for fixing the issue


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Recent Questions and Answers on Spinny

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Why should I prefer buying car from Spinny, rather than any another car dealer in the local market?

May 22, 2021

By: excalibur123

Answers: 1

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