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2.08 

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Skinnsi Reviews

Skinnsi is Fraud company
Sep 15, 2024 10:03 AM551 Views (via Mobile)

I have paid 68K for a LHR unlimited package, yet not able to get an appointment, they cancel it from their end just a night before, they don't even care if a customer has had crossed cities to get the session done.


Worst Laser serviece
Sep 11, 2024 04:36 PM680 Views (via Mobile)

Bahut kharab serviece hai phone karte hai serviece k liy payment hojata hai bad me batate hai without lift building me nahi jate refund k liy executive ko phone karo to bank k loan walo k wrong number send karte hai rudly bat karte hai call kark bolte hai refund nahi milega jo karna hai karo mera numbet bank walo ko bhi forward karte hai telecaller ka name shakir hai his number 9076042268


Skinnsi Laser DOES NOT WORK
Aug 25, 2024 12:11 AM632 Views (via Mobile)

My name is Nabanita Banerjee and I am a customer of Skinnsi Laser.


This is my underarms' result after the 9th session. And guess what, I don't even have PCOD despite which there are NO RESULTS!


I have spent close to 1 lakh rupees, and this is not even 10% of my actual hair reduction.


I would highly suggest to not go for skinnsi laser at any cost


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Worst service! Worst outcome!DONT TAKE LASER SERVI
Aug 06, 2024 08:42 AM775 Views (via Mobile)

I took 8 sessions is last TREATMENT costing 48000/-. The reduction was only 30% or less.


Their service providers do not have knowledge of treatment. They are only busy selling their additional products and they forcefully demand and ask you to put 5 star rating as this will affect their salary and variable pay.


Also they cancel your booked appointments with our prior notice


Hydrafacial burnt
Jul 31, 2024 12:07 PM804 Views (via Mobile)

Hi,


Today was my 4th session of Hydra facial in Madhapur, Hyderabad center. Everytime some or the other problem happens for me there. So I usually prefer going to Banjara hills centre. After so many days Skinnsi resumed Hydrafacial only Madhapur branch was available. I'm done with session, please find the attached photos for the results. How can I go out with that face? It really burnt fully ??. They literally burned my skin. Noone is responding now.


Screw you, Skinnsi!


Worst Hair Reduction Service! Zero Results
Jun 21, 2024 08:41 PM1129 Views (via Mobile)

I had a really bad experience with Skinnsi (now called as Makeo)


When they had to enroll me in, they had spammed me with so many calls. And made sure that I convert into a lead. I took the laser hair reduction full body package from them which costed me whooping 55K.


They guaranteed 100% hair reduction.


I took all 8 sessions on time and had to travel sometimes from my hometown 7 hours to Delhi, specially for the laser session, as they didn’t provide services in Punjab.


But even after 8 sessions, there is not even a single percentage of hair reduction. My office HR also shared the similar experience with with me that there was no result at all. One of my cousins also had the same experience of 0 results.


Skinnsi/ MakeO claims that they have some new technology for laser reduction but the irony is that the results are invisible. In fact, twice my chest area skin was badly burnt for which I had shared pictures with them but they never reverted seeing the critically of the burns. I had to take medicines from some doctor.


The burns stayed till 10 days almost.


Even after suffering this much, wasting my times energy, money, there were no results.


I contacted them telling my issue. They told that they will reach out to me. But they never ever reached out. Why will they, as the full payment has been done earlier and they will be busy converting other customers and fooling them.


I had the worst experience ever!


I would suggest to never ever go for SKINNSI/ MAKEO.


They will just fool you and grab money and then forget you right after!!!


Worst company, worst service ever. Please shut dow
Jun 13, 2024 02:44 PM1171 Views (via Mobile)

Worst service ever, no slots available, the customer care is barely helpful. If you'll continue to disappoint customers this way pls shut down the company since its of no use. Its a bloody scam. Ull r behind us until you'll get money and after that ul dont provide slots ul dont hav enough staff the outcome is barely seen. Custmer care keeps repeating the dailogue im sorry for the inconvenience caused. I m planing to sue the company. Keep a case againt you im the legal court. Either increase the number of staff and the no. Slots or either give the money bck sinxe you'll r so irresponsible.. also isn't there a rating 0-worst.. cos that would be it for ull


Have been cheated by Skinnsi staff of 7169 Rs
Jun 06, 2024 05:16 PM1182 Views (via Mobile)

Extremely bad & pathetic customer service. I paid 5099 thru Gpay for my upper lip laser hair removal. & I was asked to pay extra 2070 for hydra-facial by d Skinnsi Company staff & that money was not accounted at all.


Now it's been almost 1 yr & they r sending me emails that my case has been resolved, without giving me a single penny back & no service at all. Just 1 trial session. That's all.


I have spoken to Mayur, one of d Seniors who is based in Vikhroli. Spoke to Ejaz, Melyssa, Shaheen& almost all call receivers like Manju, Vicky, Jaspreet, Manpreet & they all hv been instructed not to transfer d lines & except Jaspreet, no one has called back although they assure that someone will call be back within 24hrs.


& at one point I literally heard them making fun of customers behind d phone & I was listening, which they did not realise.


Now they bluntly said, we cannot refund d money as per company policy. They why did their staff cheat me of my money 7, 169/-Rs.


Bangalooru / Bangalore India
Worst
May 28, 2024 09:53 AM1232 Views

Worst after booking your service in make O. They donot care for their customer not even their employees. They donot have proper glasses for protecting their staff eyes. There was fire in their machine today and when asked to replace the so called team lead did not even bother to do so and even mentioned to put in social media as they donot care for this. Customer support not even available at 9.30 am even though they say its available since 9 am. Totally worst experience.


Machine issue many times
May 24, 2024 12:20 PM1295 Views (via Mobile)

Most of the times their machine is not working and because of which I don't get slots on time and sometimes I had to cancel or postpone my appointment dates.


Worst management!!!
May 16, 2024 06:53 PM1345 Views (via Mobile)

Extremly disappointed. They will call you couple if times till u decide to take up skinnsi lazer or no... but once u take up... and once they receive the money. It bothers them to pay u back whn they have offers for referrals and refer someone and the money does not reach me back... when asked all they say is, extremly sorry for inconvenience caused let me chk and get back.. but no one gets back. No one to connect easily. Very very very bad service. I have done 4 sessions of lazer honestly it hasn't made much difference . I hope last 2 sessions makes a difference and I get back my referral cashback. NEVER SEEN BRANDS BEING SO IRRESPONSIBLE.


LHR
May 11, 2024 11:32 AM1375 Views (via Mobile)

I got my first LHR done at Noida center.. first of all there was no dermatologist available, and they asked me to buy and use their products only so O did that . When I opened the products at home I found body lotion in cleanser box .when i called up center nobody is taking responsibility of ot .. very frustrating and disappointing.. after paying such a huge amount how can they be so irresponsible. Pls don’t fall for their fake promises..it was my first session this week so can’t write about the results but i will post soon .


Mumbai, Maharashtra India
Great Technicians, Frustrating Scheduling Process
Apr 25, 2024 03:59 PM1416 Views

Skinnsi has some fantastic technicians! They're professional, knowledgeable, and make the laser hair removal process as comfortable as possible. However, the appointment scheduling system and constant feedback calls significantly detract from the overall experience.


Scheduling Challenges:


Getting appointments at the right time for your treatment plan is incredibly difficult. For laser hair removal to be effective, sessions need to be spaced at specific intervals(often 6 weeks). Unfortunately, securing a slot at that interval feels nearly impossible.


Skinnsi claims it's a "first come first serve" system for booking appointments, but the limited number of slots makes it a flawed approach. No matter how quickly you try to book after your previous session, spots are often gone. This can lead to delays of up to 10 weeks between sessions, significantly extending the overall treatment time and potentially impacting results.


Rescheduling is equally frustrating. If something unexpected comes up and you need to move an appointment, the next available slot could be another 4 weeks away. This pushes the gap between sessions to 3-4 months, which is far from ideal for laser hair removal effectiveness.


Excessive Feedback Calls:


Adding to the frustration are the constant feedback calls. It's disruptive to receive calls from 10 different people while you're in the middle of a session. Even when you explain the scheduling system issues, the response is often that they have limited machines.


Limited Resources, Wider Focus?


If limited machines are the bottleneck, it raises the question of why Skinnsi is trying to capture a larger market. Perhaps focusing on servicing existing clients effectively with proper scheduling and addressing their concerns would be a better approach.


Overall:


Skinnsi's technicians are highly skilled, but the scheduling system and constant feedback calls create significant roadblocks in the treatment process. If consistent scheduling according to the recommended intervals and a less intrusive feedback approach are important to you, you might want to consider exploring alternative laser hair removal providers.


If we were allowed to give negative rating
Apr 18, 2024 01:01 PM1452 Views

Please do not go for full body Laser treatment from here. I simply wasted 50-60k(along with cancellation charges) without any result. No SOP, process has been followed here. Not at all professional and the therapist are not even trained. I believe the doctors provided are also FAKE


SAVE YOUR MONEY BY NOT CHOOSING SKINNSI


Stop calling me again and again
Apr 15, 2024 02:33 PM1469 Views (via Mobile)

I have already decided not to continue with the skinnsi.Still you guys keep calling everytime. Can you please stop doing this


Not up to the mark
Apr 11, 2024 05:31 PM1494 Views (via Mobile)

This is my 10th session with them. There is no professionalism. Everything is very abrupt. No response from the team. From the beginning there has always been some issue or the other??


Con company- Fraud and unprofessional
Apr 10, 2024 02:18 PM1607 Views (via Mobile)

I don’t know where to start!


Absolutely shitty service and even shittier customer care service. They cancelled my entire package without any prior information for both Laser and Anti Aging and said they will refund the amount on pro rata basis. I had raised concerns about extreme heat causing discomfort during my 2nd anti aging session. This escalation went to some “doctor” named Deblina- https://linkedin.com/in/drdebalina-dey-ba0707135?utm_source=share&utm_campaign=s
hare_via&utm_content=profile&utm_medium=ios_app.


This is her profile. She got into an argument with me when I said my chin got burnt during the session. She blatantly dismissed my complaint saying that it’s not a burn. When I demanded a refund she said, refunds aren’t possible and that I can transfer the balance sessions to my laser therapy. To which I agreed. I had a laser session booked at 1 pm today. I receive a call from the therapist, Sucharita Ray, at 12:50 PM saying the session has been cancelled and she doesn’t have any clue why it has been cancelled. After calling the customer care, somebody called Karan Kadam from the escalation team told me that the “management” has decided to not provide me with any service and that I’ll be given a refund on pro rata basis. I am so flabbergasted at this entire situation. What kind of a company is this? Who does this to their customers? I am seriously at my wit’s end. Pls help me with the full refund of the balance sessions for the treatments immediately. This is utter bullshit.


No refund
Mar 24, 2024 10:55 AM1674 Views (via Mobile)

THEY ARE FRAUD COMPANY..THEY EXTRACT MONEY FROM YOU WITH FALSE PROMISES AND HOPES AND NEVER FULFILL..THEYLOOTED 12000 FROMME AND NOW CANCELING MY APPOINTMENTS. DONT GET IN TO THEIR LOOP. THEIR CUSTOMER CAREIS HOPELESS.


Laser hair reduction treatment
Mar 17, 2024 05:21 PM1816 Views (via Mobile)

I got a very bad rashes after the sessions and have shared photos and requested for refund but these people refused to refund and asked me to continue with sessions even with rashes. Very bad service and unprofessional. Don’t ever take packages from these people. These people are fraud, no doctors will call someone from support team they will call and talk. They don’t have any knowledge. None of the doctors will ask to continue after seeing a rashes photo.


Burnt my tattoo and suffered a lot.


I very happy with radha
Mar 10, 2024 11:56 AM1933 Views (via Mobile)

I liked Radha's behavior very much.c


Nad comfetebal with her..If I have to do any further work then I will book them only.


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