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1.07 

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PharmEasy Reviews

Highly unreliable
9 days ago 228 Views (via Mobile)

Ordered ointment for eyes and skin ointment was delivered. Customer care is not at all trained to deal with issues .


Delayed lab test report delivery
Nov 01, 2024 12:59 PM 1644 Views (via Mobile)

Pharmeasy promised to deliver my test report on Oct 28, then changed it to Oct 30 and now when I called them on Nov 1, they are saying the report will be delivered on Nov 6, 10 days after testing. The app is not yet updated. I had to call to know what happened to my report.


Pharmacy
Sep 21, 2024 08:09 PM 2259 Views (via Mobile)

Ap sabhi dosto se nivedan hai ki ye chor pharmacy app hai kirpya karke is app se koi bhi saman na mangvaye aur apne dosto ko bhi bolo ki is app se kuch na mangvaye ghatiya app aur employee bhi dono hi ghatiya hai


YOUR RATING ON

PharmEasy
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Late services
Sep 02, 2024 09:09 AM 2598 Views (via Mobile)

They mention u time 8.30, there is no slot mentioned while booking and the number provided on msg is out of service and the lab person arrives half n hour late without any prior intimation even if patients are 85 and 80 yrs age


LAB TEST
Aug 31, 2024 09:13 AM 2636 Views (via Mobile)

I booked a lab test today . They don’t have a system to assign lab technicians. Very unprofessional and unreliable guys . They provide you with vague reasons like pincode and other reasons not to come on time . PLEASE DONT USE THEIR SERVICE


Pathetic
Aug 16, 2024 01:10 PM 2837 Views (via Mobile)

I ordered for the medicines and the delivery agent without even calling me once said that I have rejected/cancelled the order. WTF, pathetic. I urge everyone who sees this review to stop using this app. Byeeee


Not happy with the service.
Aug 09, 2024 01:36 PM 2979 Views

Not happy with the service. Multiple issues are faced & call center team is unable to solve the same when complaint is registered. Do not use this app.


Absolute pathetic service.
Aug 07, 2024 01:59 PM 3007 Views

The app does not save entered data properly. When complaint is registered the call center team unable to understand the problem. I would strongly recommend not to use this app.


Delay Delivery
Jul 29, 2024 10:41 AM 3172 Views

I am writing to express my outrage regarding the gross mishandling of my recent order(order ID 476133431176368128) for life-saving medication, which I placed on July 27, 2024. I was assured that my delivery would arrive on July 28th, but without any prior notification or professional intervention, I have now been informed that the delivery date has been inexplicably pushed to July 31st. I am a regular customer of yours, and have placed multiple orders before this as well.


As a diabetic patient, I cannot overstate the critical nature of this medication. This is not merely an inconvenience; it is a matter of life and death. Your customer care team's complete lack of communication and accountability is appalling. I have reached out multiple times seeking clarification on this issue, only to be met with incompetence and indifference. Additionally, I was told that the order cannot be cancelled from the backend from the company side, and I was also demanded to have my order cancelled from MY SIDE!


This delay is utterly unacceptable, and the failure to provide timely updates or explanations is inexcusable. I demand an immediate and thorough explanation for this delay, as well as my refund being processed as soon as possible. This is a matter of medical negligence, and should not be taken for granted, which is how I currently see the entire process being. This has not been the first instance either. My previous order had the insulin(Lantus) cartridge being delivered a day AFTER the order with the rest of the medicine was delivered, because delivery person was drunken, this incident also I reported and no action has been taken.


Your organization has a responsibility to ensure the health and safety of its customers, and it is clear that this responsibility has not been taken seriously in my case, repeatedly. I expect a prompt response and a resolution to this matter without ANY further delay.


This is a PLUS member experience and I will not prefer/recommend your organisation in future.


Rgds


Harish Kurup


Duplicate tablet
Jun 28, 2024 05:21 PM 3654 Views (via Mobile)

I have ordered for montek AB tablet and they send me the duplicate tablet of montek AB.It is just unreliable??And also the delivery person does not give me the discount rate???


Not comen
Jun 24, 2024 02:56 PM 3679 Views (via Mobile)

Pharmaeasy is not good platform, I need some medicine last week 4 to 5 day left pharmaeasy assist called me no medicine available this time ,


No returns accepted
Jun 20, 2024 07:09 PM 3782 Views (via Mobile)

They deliver it but are not ready to take it return.make excuses to take it back.keep you holding 5-6 days but then tell you to courier the medicines which is really pathetic


Pharmeasy is most unreliable and untrustworthy
Jun 17, 2024 01:15 PM 3806 Views (via Mobile)

Booked PPBS Test today. Technician was supposed to come at 12:30 Hrs for collection of blood sample. I reminded that technician once at 11 AM and again at 12:15. But the technician did not turn up for sample collection. Pharmeasy is offering fake apologies and lame excuses. Pharmeasy has failed customers and caused willful inconvenience and hardships. Pharmeasy can never be trusted again. It is the most irresponsible, inefficient, incompetent and unreliable service provider.


Poor service
Jun 15, 2024 10:26 AM 3849 Views (via Mobile)

Cancelled order delivery without prior information. In that some are emergency medicines. No way of communication with the customer care executive.


Hyderabad India
Rude Delivery Agent
May 24, 2024 09:18 PM 4130 Views

The delivery agent was so rude that he did not know how to speak to a customer or at least to a human being. I was talking to him politely and he was speaking to me in very rude tone.


Scammers
May 24, 2024 07:42 AM 4291 Views (via Mobile)

Don't believe online pharmacy lab test . They giving wro g reports they don't have trained doctors and lab technicians


Bad experience.
May 11, 2024 09:57 PM 4335 Views

RES. SIR


pls. see attached file.


I have returned the medicin cost is 1500/-, the medicin is recieved From your side, they are saying refund is not possible. pls. see in above issue and refund the amount 1500/- as soon as possible.


if issue is not resolved. I Will go on google review for publice and write back about this issue.


it's not good for customer satisfaction.


And also 1500/- amount is not small for me. Also in future I never use your service.


pls see attached file.


Prabhashankar pandey


Print Media.


9930978449


Not good pharmEasy
May 04, 2024 02:30 PM 4467 Views (via Mobile)

Delivery time so long than flipkart health plus. Not good for regular users. Use flipkart health plus.


Pharmeasy test
Apr 25, 2024 01:07 PM 4635 Views (via Mobile)

Very poor user services


No priority for customer satisfaction


They take appointment for slot 7:30 to 8:30 In morning and there executive starts calling at 6 in the morning.


No time due diligence.


They may cancel your order if you are late or not picking there call or may reschedule as per there convenience


Missing items for 60 capsules worth rupees 900
Apr 16, 2024 01:39 PM 4832 Views (via Mobile)

These people are playing with patience life.. they have messed my past 2 orders.. I'm done with these people.. stupid refund policy of 5-7days. I have ordered glycohale rota caps for my father which is a crucial medicine for his respiration. These people have sent me 3 strips of 30 capsules instead of 90 capsules when spoken to them they are asking us to wait return those 30 capsules and the refund will happened after 7 days in my account. I'm stopping my buy with them. They do not know the serious of life. I have been a loyal customer but not anymore


YOUR RATING ON

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Recent Questions and Answers on PharmEasy

500

Pharmeasy delivered geniun medicines??

Jul 09, 2021

By: meatanupatra

Answers: 0

500

Is medicines povide by you are genuine??

Jul 09, 2021

By: meatanupatra

Answers: 0

500

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