Payoneer

Wost customer service, the never reply to emails, no solutions nothing, tried every way to connect with them but nothing works

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Terrible company with very bad customer service and expensive fees. Better to use another company to receive or transfer payment.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

The Worst Customer Exp I've ever had, they don't take any responsibility for the money on their accounts, they show zero respect to the customers with this SHTY support, they believe that it's normal to charge your 200$ from 10 grands and force you to wait in live chat for 50 mins(at this time I left basically)

FCK YOU PAYONEER, I WANT TO FORGET ABOUT THIS PIECE SHT

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Was a great service. Until it started to make some changes, wirecard issues, re-registration, provide documentation, disappearance of live customer support, email system that closes tickets without resolving. After hours of trying to fix it, I have gotten so frustrated I am now changing from Payoneer after using it for years. They are unresponsive, unprofessional, bureaucratic pains that do not add value to your company because it takes so much time to keep the service operating effective. I have also been using skrill which appears to be a much better service, quicker and responsive, it just works.

In short, if you want your time to focus on your business do not use this service

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have been complaining to the customer support about my payment made on mid of oct, its end of Nov and still my payment is still pending.

what the heck!

I DIDNT EXPECT SUCH A WORST EXPERIENCE FROM PAYONEER.

No more transactions using PAYONEER.

Worst experience and last experience.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

My transactions are pending since September 9.

I've provided all the required documents.

I sent an email ticket on September 11 and haven't received any human response there since. The ticket is now'resolved' for some unknown reason.

Documents are still "under review".

I was forced to pause my business and I'm losing money because of this.

I contacted the chat and called the phone support twice. It didn't help. They repeat the same phrase every time: “wait 2 business days”. On the phone, they also said that they manually raised the priority of my request and it will be resolved for sure in 1-2 business days.

I suppose, they just lied. A week has passed since then.

It is said on this page https://payoneer.com/customer-disclosures-and-complaints/

that you can contact this email address VPOperations@Payoneer.com

to escalate a complaint. I did that. And what do you think?

I got an automated response saying that for all my customer service needs I need to contact support!

Payoneer's support is pretty much non-existent. They don't answer emails, they just close your ticket. People on the chat and the phone are answering with standard phrases. They cannot really help you with anything, and they even admitted that when I asked.

It's now been 18 business days since my first inquiry.

My issue is still unresolved.

My customer ID is 27930899.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I've never used a payment method that deducts so much money. They charge 2 pounds a month for'maintenance', a ridiculous 2 pounds for every 25 pound deposit I make and a ridiculous 8 pounds for'card activation'. On top of this this take bank withdrawal fees.

I've opened 3 tickets in the last 2 months with customer support but no one has replied. Biggest scam! Stick to Paypal

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Hello Everyone,

Please do not use Payoneer service in any case as they will hold your money for too long and cancel the transaction after a certain assurance.

I have lost a most valuable client dur to these cheaters. I would like to recommend PayPal or TransferWise or any other method for any international payments.

Please be safe from thugs.

Thanks

raj

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

If you want to have a fair and safe experience when making payments, use PayPal or Transferwise. Both are credible companies that have policy's against sellers trying to deceivingly rip you off. Unlike Payoneer, they don't harbour criminals and have the necessary checks in place to protect the buyer. Buyer protection, something that every financial institution offers including all International Banks is not offered with this criminal institution.

Also, when it comes to customer service, they are BAD if not the WORST. It cannot take up to a month to reply to simple message.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Why didn't I know about Payoneer before? I just made a smooth and safe transaction to my client internationally.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I had a big relief from banking processes when their Digital FIRC solution helping me with taxation. Kudos

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

They constantly update and evolve for new experience and new services. Definitely attracting more and more customers

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Looking for secured payment getaway for international payments? then Payoneer is for you and me. I'm satisfied.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

With just minimum fees, I could receive my international payment very easily. no headache or follow up. I'll use it more from now

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have increased my group of work associates because payment transactions are always safe with Payoneer!

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

They do take customer feedback very seriously. 5 stars to their customer support for always being proactive

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Payoneer has definitely made international payment so easy and affordable. Good job on this team Payoneer

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Payment transactions through Payoneer is extremely smooth. What mrke do I say? I use their service always

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Transaction charges are not just affordable but there no other hidden cost to receive or make international payments

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I used it to make payment to my counterparts in Singapore and it happened very easily. Good job team

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.