Recently I had joined this site ( I was a member at marathimatrimony before)
Straight coming to the point, here are my observations about this so called 'pavitra'vivah website and their overall service:
First of all registration process is old fashioned, one has go with the hard copy of their personal details as well as photos, to their one of the centers.
Here the pain starts, you will be asked to bring 6 photos out of that only one photo (which the lady sitting across the table finds right) will be uploaded to the website. Again this upload activity will be after scanning this prints through their scanner - Imagine the quality of the image on the website!
Once you are a member, you== DON'T GET== any website login...I was surprised at this.
Ok so to get the profile details, you have the option of either calling them or emailing them.
Here torture round starts, when you call lady will speak like a robot.
She has been programmed to answer only one question at a time, if you go beyond that -
option1 - either rudely you will get insulted.
option2 - phone will be slammed.
And yes It should e mentioned here that, their so called customer care is open only for 2 days in a week and that too, 3 hours/day.
(On the phone they say they can give only 4 candidates' contact at one point of time)
Then if you ask them, what about the email facility, yes you can email them - where in again their stupid logic comes into picture, when the lady over the phone will tell you that - in email also you can get only 10 profile details at a time.
Thats what this Pavitravivah is all about, they are just getting benefit of doubt, from parents who favors the Vivahkendra system over matrimony sites. Irony is at Pavitravivah they are not capable to handle this, with such bad customer support and poorly designed interface. customer touch points. My sincere advice is stay away from so called 'pavitra, thing....to save yourself from feeling of being cheated.
I have already paid them (In fact my mom), and now repenting over it.
-Sanket
- Thank You! We appreciate your effort.