Oyo Rooms

After reaching the hotel they are informing that they haven't received any confirmation from oyo and all rooms are filled.

While trying to contact the customer care the executives are telling to be on hold and the calls are getting disconnected after 15-20 min and not even bothered to call back.

I wasted almost 1 hrs for contacting customer care and the amountis also refunded.

So much disappointed with the service.

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They are looting people's money by the name of OYO, no refund of pre-booking amount. nearly all the hotels are rejecting OYO's booking. Some time you do not found any hotel at all at the given location. It's a typical FRAUD. Keep away, keep safe.

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Cheating, when we approached pre booked hotel, we got to know the property is full and no rooms available at 11.00pm booked in the name of Ashish kumbhare.no rooms available elsewhere left us on our own. Zero points

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Never book by oyo no one responded..taken 2 times payment from customer..I was trying to resolve refund issue from last 15 days but did not get any response yet.

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Oyo people are Fraud people before booking any room or before doing the payment please do read this review,

we had paid the amount on 9/01/2023 through online for rooms in NR residence in Bangalore, but they did not book the rooms and also told us to cancel the booking, we again called the oyo customer person they told us that your amount will be transferred in 7 working day but till today we did not receive any money, when we call'd the customer care to refund the money they are only transferring the call or putting the call on hold,

OYO PEOPLE ARE FRAUD and IMPOSTURE FAKE company.

Company might be working with all the phony, I request the people to not book any rooms or hotels on OYO

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After paying half and getting confirmation through Oyo and Booking. Com we were denied accommodation by the hotel stating that they did not have rooms vacant for us

Hotel says Oyo takes booking even after knowing that hotels are overbooked

Imagine my son having his exam at 7 AM on 22 Jan 23 morning and we were left homeless on roads with luggage at 21st night 1030

Never rely on these good souls as it was an experience of a lifetime

When I called Oyo for a solution they said they would arrange another hotel 5 km away but only after paying certain amount.. Again!!!

Unreliable irresponsible

Please refund the amount before I went for legal opinion for 10 times the amount paid

Thank you

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77550 OYO is the hotel when we have been denied to us a room when we arrived. we had to spend time on the road talking to the customer support and try to find another hotel.

Never again with OYO

Don't fall trap to the cheap tariffs. ultimately you will spend much more than what you paid while booking.

IT IS NOT WORTH THE MONEY YOU PAY.

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It is purely CHEATING business not following basic ETHICS and not giving value to Customer. I paid total amount for a hotel accommodation booking and received confirmation email as well and followed up with property person by calling to person which was mentioned in the OYO confirmation email as well but when I checked-in, receptionist denied my check-in by saying no rooms available. I questioned OYO customer care simple question when I reserve a ticket in a train, that seat belongs to me until I occupy and till train started. he said YES and why the same rule is not applied to OYO rooms . Customer care don't have a answer to it and saying "sorry for inconvenience" and saying refund the money . they are not bothered about customer problems especially for sensitive stuff like accommodation where customer has to stay complete night . They tried shift property but none of other property owners accepted OYO request, hopeless policy they have. PLEASE PLEASE DO NOT GO WITH OYO UNLESS YOU PREPARED TO TAKE RISK .

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1. wont give the proper information about the property status, service is very worst.

   
   




2. for refund need to wait min 2months with many follow up. response won't be there, No Human works there they say only one thing "SORRY FOR INCONVIENCE" may be 100 times.

   
   




3. They say they are managers who are not able manage. very pathetic.

   
   

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In emergency I had to book two oyo hotel rooms at ahmedabad telephonically. I made pre payment online. I could reach hotel midnight. Hotel didn't allow check in and said no room is booked for us, neither was any room vacant with them, I was ready to pay extra. Oyo customer care was not responding, but holding my call and then cutting it after every 15 minutes. Next day I tried a lot to complaint but their system is fixed such that you can't reach them. After a lot of trials I was said that the hotel that I booked shows that I have checked out next day so no refund is due. When I contacted the hotel, staff at hotel said oyo has started cheating people and staff said I could go to hotel and see their records that I didn't stay there. After a lot of trials I received email from oyo that my refund is initiated. But even after 10 days of the mail, when I go to their chat it's said that no refund is due to me.

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I reserved in OYO room in kochi, Kerala. I paid full amount and gone with my family. But the receptionist said already another person occupied my room and said no room is vacant. In the night I called OYO. no help got from OYO. Finally I went to my friend house which is 20 km from there in a cab. So far I had not got my money back

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There is listed of problems with oyo...price defference -oyo has some other price , hotel has some other price. Room service is very poor, room's quality is not good as seen, so my experience says go to some others application, thanks

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Most disgusting app service centre is not supportive money is not refundable if we pay online waste of money

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OYO. booking for OYO 80647D Hotel Dreamland Residency is very bad and dirty

Booking Id: IFQZ5129

Check-in Date & Time: 16 Jan, 12:00 PM onwards

Checkout Date & Time: 17 Jan till 11:00 AM

No. of Rooms: 1 Classic Room

Number of Guests: 2 guests

Address: 134 B, Taimoor Nagar Near Gurudwara, Delhi

Reception Contact: +918035295727

Directions: https://google.co.in/maps?q=28.5713272, 77.268418

Its not hotel, even sleeping in bus stand or railway station is butter than this same no difference, no mirror , no towel, no phone, no tv , no hot water , mattress like stone ??, dirty ,

I stayed here just 3 hours and pay 800 ,

I am just shoked that I pay for what?

800 for 3 hours or what facilities I got nothing,

Plese don't cheat to people

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GATIYA SERVICE HAI,

MAINE NOIDA MAI HOTEL ROOM BOOK KIA THA OYO 81892 Himani Residency 4 DAYS KE LIYE 09-01-2022 TO 13-01-2022 BOOKINNG BHI CONFIRM THI MAIN PURA PAYMENT ONLINE KAR DIYA THA BUT LAST MOMENT PAR HOTEL WALO NE CHECK IN KARNE SE MANA KAR DIYA OR OYO WALO NE KUCH BHI NAHI KARA BOLA PAYMENT REFUND KAR DENGE IN 14 DAYS. MAI PURI FAMILY KE SATH ROAD PAR AA GAYE OYO SERVICE NE KOI BHI SUPPORT NAHI KIYA KABHI BHI OYO SE ROOM BOOK MAT KARNA.

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Through oto rooms we had booked hotel in bangalore but when we landed in the Hotel, they said no power and we will refund the amount within 14 working days but till today it's been 18 days no refund reached us.I lost 5485inr....They are fraud people....Don't book

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Just took a money on the name of booking. Booked the wrong location hotel other than mentioned location at the time of booking and when asked for refund after cancellation their modes operandi literally shows scam or we can say cheating. We can easily guess they deliberately do all this for snatched money.

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Bhut ghatiya facilities hai customer care 15-20 hold kr chod dete hai

Agr apne online payment ek bar kr di fr ap booking cancel ni kr skte .. modify k liye inko call kiya to inka ek banda hold pr chod kr sutta marne chala gya Meine 7 January ki jagah 8 January morning ki booking leni thi aur mein date change krni bhul gya aur booking confirm krdi aur online payment krdi ..

Never use oyo rooms i repeat never ...aur krte ho to online payment mt kro paise faste h ..aur room bhi bhut ghatiya milte hai aur yeh bt bhi muje inke staff ne btayi

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Worst! Cheating! Triggered! Bad with Liquor Bar small! Not place to visit with the family, No curtesy.

This is my Booking id D0WP0764, I booked room on the last week of December to stay on 10th Jan 2023 with the amount of 1300 and offer was 55% then I paid remaining amount 576 Rs, When I reached to check in Hotel manager asking to pay the 55% of the offer amount, I wondered do you need offer amount 55% to pay. surprised and called to the Oyo support under "Ticket ID: 4361362699| Ticket Type: SIG Escalations| Resource ID: D0WP0764" they forced to pay the amount of leave the property and they cancelled my booking. they asked to pay 1300 rupees to stay and no one will stay there reason in the ground floor Bar is there full smell and shouting with bad words. I made big mistake I should not trust Oyo, Please stay away with this hotel and Oyo! for the escalation no one reached to me yet for the clarifcation, OYO just cheating the people in the name of offer . . BE AWARE AND DO NOT TRUST! Not suitable place to stay in this hotel.

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This is my worst experience with OYO. I did my booking before 4 days of check in but on day of check in I got message that my check in price has been raised. Previously it was somewhere 774 but on the day of check in price raised and it was 868. I thought it's ok but before half an hour of my check in I got call that they are shifting my booking from previous hotel to some other one. It was 9:00 PM and I was first time reaching at Banglore without any idea. This was really a worst experience for the people who are doing booking through OYO and going to such place which is unknown for you. Request from OYO management team to work on such issue.

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