There is no fruitful result though we have submitted several tickets for the past 5 months in manashosting, banglore. We have purchased so many packages. If we ask the refund due to their poor service, they wont refund.
- Billing team is worst2. Technical team is some where in india.3. There is no better communication with both the teams.4. If you go through chat, its your luck if you get connected with technical team. It is always busy.5. If you connect through phone, your issue wont be recognized by them clearly and they have been trained with ready made answers.6. If you submit the ticket, then you can fly to mars and then comeback to get the result though there is no assurance for critical errors. Only abcd level errors will be solved.7. There is a complaint team, but it will not operate. Both billing, complaints are same.
Before 2008 it has good staffs who dedicated themselves in client service. Now if you purchase hosting or domain then you have to go hell. Their plesk, helm, cpanel control panels have many errors. You cannot work liberally. For doing any changed for your own file manager you have to beg technical team. They will ask you to go for billing team. Then billing team will ask you to contact technical team.. Like this you be beaten in rounds.
Finally the sites you purchased and hosting you purchased will result in loss they are saying useless stories and they have no technical or administrative fitness in the hosting market. These are the tickets we have submitted.
If you ask refund of your amount which you paid, they will simply say "read the terms and conditions"
this is a company which is collecting money from public and making the most of it well and providing worst service. You have to hang if you believe manashosting. So if you want to survive in the market then dont believe the manashosting of Bangalore.
Some tickets not resolved and diverted to confuse the customer.
Aae-766531 - billing team (redirected to technical team) dxa-691949 - billing team (redirected to technical team) tlf-364792 - billing team (redirected to technical team) hju-655450 - billing team (redirected to technical team) hfb-387998 - billing team (redirected to technical team) mgf-918899 - technical team crs-936555 - billing team pxp-697206 - billing team (redirected to technical team) ksv-603971 - technical team ksb-809103 - billing team zdx-210683 - billing team (redirected to technical team) ohz-347138 - billing team (redirected to technical team) gvg-383218 - billing team khr-459860 - billing team hps-760887 - billing team gxq-187508 - complain booking gzu-754040 - technical team cmf-513252 - technical team gzu-754040 - technical team bne-851036 - technical team dui-443706 - technical team pwh-424336 - technical team gzk-442004 - technical team
these are the tickets we have submitted
the result is just you gave helm , plesk, cpanel and allll with errors
still we unbale to update the websites. Running with old files.
Mysql database wont work.... If we ask they will say it will work....
If you want to run your website with a better hosting company, then dont belive manashosting. If you pay you wont get it back.
Don’t fire your own fingers.
-
- Thank You! We appreciate your effort.