Makemytrip

I recently applied for my VISA through MMT Visa, and I must say, the whole process was incredibly smooth. From the moment I submitted the application, Makemytrip team kept me updated at every step which made me feel confident and stress free.

The customer service is exceptional - whenever I had a query, they responded quickly with clear instructions. I was especially impressed with the speed at which my VISA was processed, and I received it much faster than I had anticipated.

I highly recommend MMT VISA tro everyone who is looking for a hassle free and professional VISA Service.

Definitely a reliable option.

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Booking ID: NH2407251077208

Hotel Sunflower, The Mall, Chowrasta, Darjeeling, India

booked by MMT

for. Chech-in 30 Mar 2020Check-out 02 Apr 2020

Price37525 INR charged to CapitalOne VISA ending .......0015

Subject: The case of missing refund

PNR: 0065024994

Booking ID: NH2407251077208

Hotel Sunflower, The Mall, Chowrasta, Darjeeling, India

booked by MMT

for. Chech-in 30 Mar 2020Check-out 02 Apr 2020

Price37525 INR charged to CapitalOne VISA ending .......0015

on 16 Feb 2020 for $539.72 by makemytrip(India)PVTGurgaon

COVID pandemic came in March, lock down started and all travel programs were canceled by Govt of India, mandating refund of all advance payments by all travel agencies.

We started calling MMT after lock down started at the numbers given in the receipt sent by your no-reply email of Feb 16, 2020, 124 4628747, 124 5045105 etc and got a recorded voice telling that the office was closed due to lock down and call later.This happened many times during the year 2020.

Called the hotel on 03 July 2020, Milan said that they are paid after the guests checked out. So the money is with MMT and not them.

I live in USA and managed to get back there on a special flight in Sept/2020 but our team member Soma tried to contact MMT personnel during 2021 with no luck.

With pandemic over I came again in Kolkata in 2022 and finally caught up with somebody on phone who initially said that Sunflower Hotel was paid and it is too late to try to recover the money, ignoring the fact that we could not talk to anybody from MMT before that time with repeated attempts. Attempt to convert MMT's delay in responding to our delay is fascinating! However, on pursuetion a case was entered with reference number 14879296248504960 but it was not decided in my favor.

Please refer to the email correspondence with the above references with Dipsikha Ghosh and Abhishek Laha during March/2022 and note that:

1) In Dipsikha's mail of March 14 the reference to my cancelation request is an incomprehensible nonsense in view of the historical fact that all cancelation after lock down was by government order and no request for cancelation by me is in MMT's record

2) Abhisekh's Mail of March 15 reads like a fiction to me with made up things like my cancelation request, date change, Hotel policy etc. The only issue here is MMT following Govt order to refund money paid in advance, due to COVID.

I refuse to belief that a reputed company like MMT will unfairly deny me a legally due refund. So the conclusion is that the money is still either with Sunflower or any employee of MMT. And somebody from you should investigate to find it out for the sake of your reputation, apart from the fair treatment of a customer.

If you choose to do so please contact me for any other info you need at ndkbxxxx@yahoo.com. or somaxxxx@yahoo.com(the Gmail address you had in 2020 is no longer valid)

Thank you very much for reading this letter and

Sincerely,

Dilip K Bhattacharya

dkb5415@yahoo.com

?This was e-mailed to 5 executives of mmt including Deep Kalra, no courtesy of reply

on 16 Feb 2020 for $539.72 by makemytrip(India)PVTGurgaon

COVID pandemic came in March, lock down started and all travel programs were canceled by Govt of India, mandating refund of all advance payments by all travel agencies.

We started calling MMT after lock down started at the numbers given in the receipt sent by your no-reply email of Feb 16, 2020, 124 4628747, 124 5045105 etc and got a recorded voice telling that the office was closed due to lock down and call later.This happened many times during the year 2020.

Called the hotel on 03 July 2020, Milan said that they are paid after the guests checked out. So the money is with MMT and not them.

I live in USA and managed to get back there on a special flight in Sept/2020 but our team member Soma tried to contact MMT personnel during 2021 with no luck.

With pandemic over I came again in Kolkata in 2022 and finally caught up with somebody on phone who initially said that Sunflower Hotel was paid and it is too late to try to recover the money, ignoring the fact that we could not talk to anybody from MMT before that time with repeated attempts. Attempt to convert MMT's delay in respondingto our delay is fascinating! However, on pursuetion a case was entered with reference number 14879296248504960 but it was not decided in my favor.

Please refer to the email correspondence with the above references with Dipsikha Ghosh and Abhishek Laha during March/2022 and note that:

1) In Dipsikha's mail of March 14 the reference to my cancelation request is an incomprehensible nonsense in view of the historical fact that all cancelation after lock down was by government order and no request for cancelation by me is in MMT's record

2) Abhisekh's Mail of March 15 reads like a fiction to me with made up things like my cancelation request, date change, Hotel policy etc. The only issue here is MMT following Govt order to refund money paid in advance, due to COVID.

I refuse to belief that a reputed company like MMT will unfairly deny me a legally due refund. So the conclusion is that the money is still either with Sunflower or any employee of MMT. And somebody from you should investigate to find it out for the sake of your reputation, apart from the fair treatment of a customer.

If you choose to do so please contact me for any other info you need at note dkbxxxx@yahoo.com. or somaxxxx@yahoo.com(the Gmail address you had in 2020 is no longer valid)

Thank you very much for reading this letter and

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Maine Aaj Tak jitne Hotel mein bhi stay kiya hai mujhe yahan ki service bahut acchi lagi hai main sabhi ko yahi kahana chahunga yahan ke staff bahut acche hain aur food and beverage bahut yammy hai.

Yahan ke staff family Jaise treat karte Hain

And thanks Ankush hamen itni acchi service dene ke liye

Ginger Hotel Goregaon is best hotel

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If I want to go for a holiday, the first thing I check is Makemytrip. It has become a routine now. Such a great user experience with so many coupons and discounts available. The website is easy to navigate, and I can quickly find the best deals on flights, hotels, and holiday packages. Booking is simple, and the confirmation process is always smooth. Overall, Makemytrip has become my go-to platform for planning all my trips. Highly recommend it!

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Recently I had booked a trip to Chikmagalur and coorg from MMT. I had requested 3 things to MMT which was not catered. I had booked for SUV but for my misery to face I have been provided with very old muv vehicle and due to which 5 of us couldn't sit comfortably in this car alongside luggage and second thing was that despite of MMT aware of the senior citizens are travelling with me they had placed by parents and myself on the third floor and the hotel which did not had any empty room also couldnt do anything. As this was pre booked my MMT, another set back.

also there was no action taken by empty and standard dialogue.

Had lost my day trip 2 as well , same behaviour from MMT.

for all of the inconvenience they were offering 2 -3k as compensation.

I would say that have pretty good competitors of MMT available in the market providing better services at almost the same price.

Obviously, not dealing with MMT anymore.

They dont have any one accountable.

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I was pleasantly surprised that the trip will be quite well arranged with Customer Support following up quite frequently. I got all that was promised. Some hotels were good some were not - but were not really that bad. They outsource the trip to local companies and they do all the driving. Now here is a word of CAUTION. You pay for all inclusive driver including the drivers's stay food etc parking toll etc. except the entrance fee. The driver was saying that he has to pay all his expenses from his pocket. So it makes you feel bad and you want to pay a hefty tip. This is not nice. If the driver's expenses are already paid for by me at the begining then why do I have to feel obligated to pay for him except some customary stuff. Makemytrip please look into it.

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I booked the hotel in amritsar not facilities were available

Lift not working

Not staff available to pick luggage

No rea or coffee to offer when I am ready to pay the charges

Tv not working

Service very poor

When I contact make my trip asking for proof

It was my mistake I book through make my trip portal. I don't recommend make my trip to use for Hotel stay booking

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MakeMyTrip has been my go-to app for planning trips, and it delivers a great overall experience. Here’s my detailed feedback based on my usage:

Pros:

1. Wide Range of Services: The app covers everything from flight and hotel bookings to holiday packages and cab services, making it a one-stop solution for travel planning.

   
   




2. User-Friendly Interface: The app is well-designed, easy to navigate, and provides quick access to deals and bookings.

   
   




3. Great Deals and Discounts: MakeMyTrip frequently offers discounts on flights, hotels, and packages, which help save a lot of money.

   
   




4. Reliable Customer Support: Their support team is helpful, resolving most issues in a timely manner.

   
   




5. Real-Time Updates: The app provides timely updates about bookings, cancellations, and itinerary changes, which is very useful.

   
   

Cons:

1. Hidden Charges: Some users may encounter additional fees during the final stages of booking, which can feel misleading.

   
   




2. Refund Process Delays: Refunds for canceled bookings can take longer than expected in some cases.

   
   




3. Occasional Glitches: The app sometimes lags or crashes during peak usage hours, which can be frustrating.

   
   

Despite minor shortcomings, MakeMyTrip remains a trusted app for planning and managing trips efficiently. It’s a great choice for travelers seeking convenience and value for money.

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I had made a booking at Abode Mantralayam through MMT a few months back , was charged 13900 for 2 nights for a suite room , just checked in and find the hotel fixed rate is 4050 / night ie 9000 for two night for double occupancy

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Sumit hotel & resort in Pelling & Gangtok are quite good. But, barking dogs after 2:00am don't make you sleep.

Overall nice stay as accomodation is concerned and nice breakfast and dinner, food quality is good.

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User-Friendly Interface

The platform is easy to navigate and makes searching for flights, hotels, and holiday packages easy.

Competitive Pricing

MakeMyTrip offers competitive pricing with frequent discounts and promotions to make travel cheaper.

Various Options

This platform offers a variety of flight, hotel and holiday options for different budgets.

Customer Service

Customer service is prompt and helpful in handling any changes or queries.

Real Updates

The app provides real-time flight status and other travel updates to ensure a smooth and worry-free travel experience.

Transparent prices

All prices are clearly displayed up front, avoidinghiddenor unexpected prices.

Hassle-Free Booking Experience

Overall, the process of planning and booking a trip is easy, making MakeMyTrip a reliable choice for all travel needs.

This combination of convenience, support, and value has always made my MakeMyTrip experience enjoyable and stress-free.

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It is the Fast any the user friendly

The most Quick and the safe when it is needed at the most

It Helps with the services

And it has & gives the more choices and options

Makemytrip ensures safe and ensures comfort journey

It gives the best services to the travelers

It also makes the traveling easy and better

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I've been using Makemytrip since long time. I have used Makemytrip for bus booking, trains and flights too. I have hassle free experience. They have huge platform with distinctive features to book tickets for various tourist places with various mediums. I am happy and glad to share my experience with makemytrip. Go with it??

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MakeMyTrip is a popular travelling booking website which offers a wide range of features and services. Varieties of options available in MakeMyTrip website for travel option including flight , hotels and also upgraded with their other necessity related to hotels and flight .So we know need to go and book there only just by one click you can priorly reserve your seat it also offers discount and offers for the travellers which are updated on website make it cost effective option for a travellers it is a user friendly website and mobile apps are easy to navigate make it simple to book flight hotels and other travel

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It ain't that great, it's okay for hotel booking and all, with MMT Black membership it's even better but with it comes manh other issues, first of all the site isn't very trustable, the prices fluctuate a lot.

And now coming to the bad part the trips that they have aren't fair at all, it's poorly priced if you plan a trip yourself you'll be able to do it in much kesser cost than any of these websites which offer you these scam deals, i would suggest you taking some time out to actually see real costing.

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Really enjoyed staying here. Markets were really nearby at a walking distance... Hotel staff also was polite n helpful.. Experience was good staying at this hotel...

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Make my trip for Indians is the most used traveling website as it is very user friendly we can all information and data for traveling which can be hotel bookings train bus flight bookings.they also provide with different packages for local as well as foreign tours ....in this era of people who love to travel they provide with great user friendliness but sometimes are a bit cost

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I do not want your services anyone.

Kindly delete my account as i had send you the mail. As you did not rescheduled and did Harassment from your staff and can't refund my amount even not boarding the flight. You same a settlement 25, 500rs to for 1200rs as refunds amounts, Raiting 0/10

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I am a rohit Is a wonderful travel agency and that guide staff very very good behaviour then I am very very enjoy the make my trip journey ??????

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It was very good experience in make my trip

It helped me a lot and save money nailed it u always use it to travel

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