In my opinion, this place deserves to be rated zero. So far, I have received terrible service and false commitments, please think twice before wasting your money here.
(This is a slightly long but honest review, so I strongly suggest that you read it till the end.)
When the manager Mr. Amit Pawar called us and asked us to take the services, a lot of false promises were made. We were told that the relationship manager would call the families of grooms on our behalf, and only the ones who gave a positive response would be suggested to us. Moreover, we were told that the relationship manager would continue to co-ordinate on our behalf. We were told that "this company is different than other matrimonial sites, where the parents have to keep following up."
However, the reality turned out to be quite different. There was a delay in updates, and a lack of communication. A few profiles sent to us had apparently not been sent our details at all, and we were asked to contact them on our own. After we positively responded to profiles, we were told by our profile manager Mr Amit Pawar that there was no update about some of them since they weren't answering their phones or were taking a break.
When Mr. Amit Pawar, who had agreed to be the relationship manager for my profile was confronted about this and the delay in responding, he accused me of being rude. He also tried to hand off my profile to another relationship manager saying, "I don't think this will work if you keep asking for constant updates." Additionally, Mr. Amit Pawar also said "This isn't a helpline number, that I can constantly answer your messages."
So, at the moment I have a reluctant profile manager who has now refused to communicate on WhatsApp, which was initially the preferred mode of communication. Apparently, we now have to call him(and he says he won't always be available to answer the phone), since according to him "everything can't be sent on WhatsApp and email." We were asked to call 5 prospective grooms, 2-3 of whom have told us that they had not been sent our profile or did not remember our profile.
I am writing this review with the hope that anyone considering taking this service is not fooled by the sweet words and false commitments given before you enroll with them. What I have described above is the service you are going to get, so make an informed choice.
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