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Home > Ecommerce and Online Business > PC and Web Utilities Websites > BigRock
BigRock
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Hi all,
I am a Big-Rock India consumer Since Jan-2020. The big-rock doesn't refund my money back when I canceled services (because of poor quality within 12-24hours. They say we don't have a refund policy. This time I file a consumer court case. How someone can deny not refund our money when we are not satisfied with services?
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For future references, I suggest, please do not go to GoDaddy because my personal experience wasn’t the best. They don’t have a support team that has quick responses. I was suggested BigRock because their understanding of shared hosting and domain names is much better.
Support was kind and helpful in helping me host.
There is no proper customer support given from there end.
For connecting call it takes 5-10 minutes.
Would not recommend them at all.
Bad service .
YOUR RATING ON
The guys at 2GB hosting are fab, I didnt think at first that I could get amazing things at the price they provided, I didnt had enough budget for hosting but still I got the most amazing output from 2gb hosting would recommend for anyone interested in internet operations
Impressed with support's attitude.
BigRock has a good culture it seems because they really care about the customer's problems and understand difficult situations well.
Only thing is please reply quickly because it becomes difficult wait on the support call till someone answers.
Domain names are very unique and you do not need to worry about someone having the same name as you because they suggest domain names that are really different and something that suits your business.
BIGORCK HOSTING IS WORLD'S WORST HOSTING.
NEVER PURCHASE THIS HOSTIG.
I HAVE PURCHASE IT'S SHARING HOSTING BUT AFTER SOME I HAVE TO UPGRDAE IN VPS THEN STORGAE PROBLEMINCREASE IN THIS HOSTING SERVICE.
NOT A REFUD POLICY NOT A GOOD SUPPORT SYSTEM
EVERYTHING VERY BAD.
THERE IS NO SUPPORT SYSTEM.
NO REFUND POLICY.
CHEAT WITH CUSTMERS.
REPRESETATIVE TAKE TOO MUCH TIME TO SOLVE PROBLEMS.
THERE IS NO CALL BACK SERVICE.
PLEASE NEVER PURCHASE THIS HOSTING.
I really loved the domain deals provided by BigRock. Not only are they cheap but also innovative. I got my hosting from them as well. Been good so far with them, it's been 11 months.
I also upgraded my blog after learning that I needed more space. So with this new addition, there is no lag when it comes to speed .even the uptime is good.
On the whole, it's been a good experience. But just one thing, please improve your support.
Domain and hosting prices at the most affordable price. really having a great experience with my website hosted by BigRock. If you have a small business or even if you are looking at not monetizing from your website, Bigrock is the best deal. I got my website/blog for gigs up and running in no time.
We are a web development Company.
We are customers of Bigrock for more than 2years.
The policy used by big rock is just to grab as much as money possible.
1) You can't use sever of one domain to another
2) You can hand over unused server back, but there is no money back for unused tenure.(You can only do charity donation for)
3) You can always upgrade the server, but you will never get a money deduction for an old low-grade server. It is as good as a new purchase with a label of upgrade.
WORST POLICY SEEN EVER.
I am honestly glad I chose BigRock because their domain name service is excellent. I bought the domain and also hosted it by them. On a performance level, they are good. The support team is very professional and understands their job. I think they could do much better with features, but that is just one bit.
Their free SSL and one free domain feature is something that you can do a lot with. I hosted another blog on the free domain and now I have two sites that give me tremendous traffic. Security-wise it is good. Overall, a good service.
Please go for domain transfer services if you are migrating to another domain with BigRock and buying their domain name too. They have good experience and understanding when it comes to these aspects and knows that you have little patience, so they are quick in getting things done for you as well.
I discovered a truthful and proficient partner in BigRock because of their simplicity in addressing issues and their professionalism in managing queries. They really know the inside out of the domain registries and the techniques involved and with all this meet your expectancies as a commercial enterprise. Most importantly, they assist making a decision as a enterprise whether you need a specific area or no longer and the way you may do so without any mistakes.
The uber-cool fact that they follow all ICANN's rules makes it easier for new businesses like me to trust buying a domain from them in a market where there are enough who give cheap domains and then have high renewals.
I would rate them highly on domain variety, service and support, though their features can be a lot more.
On the whole I have beenhaving a very good experience with them and their hosting on linix for business. Looking forward to their sale season where I plan to buy new .IN domain for myself.
I had domain name purchased and also website builder purchased from Bigrock. Initially the it was a normal website builder and later I upgraded to "Store Website builder". I was told by the agent that they have a 30 day money back guarantee while upgrading. The website to Store builder was done on April 05, 2021.
I had issues with the PayU key / salt ID and when I tried taking support from Bigrock they refused to help me and asked me to take the help from a developer. Why would I opt for Website builder if I need help from developers? Moreover the domain name and Website builder are both purchased from Bigrock. Shouldn't BIGROCK be helping me with this?
Now they are even refusing me to refund the money as the initial website builder plan(without STORE) was purchased before 30 days.
Never purchase anything from Bigrock. You will end up losing your money, time and patience.
Never trust Bigrock, they have pathetic services, Even though I am using Bigrock for 9+ years and lots of domains got registered, One of my premium domain's emails has stopped working on Bigrock and they are not even able to give the answer.
I call it one of the insatiable firm is on the grounds that they don't give full set-up of administrations that you need to ensure that your business runs easily. Simply giving facilitating and space enrollment isn't adequate. An organization like this one need to put some help group accessible to the client to tackle the issues constantly that emerge in the wake of utilizing their items.
I have an area name enrolled with them and the facilitating is done on by Blogger. There are no facilitating related issues(not even 0.001%) in the previous four months during which I utilized the administration. However, the area name I planned with blogger has not worked commonly. Now and then when attempt check if my site is working through exposed site name it doesn't work.
There are no notices from Big Rock in the previous four months about any issues or space enlistment center upkeep like things. be that as it may, there are in excess of multiple times during which there is an issue with space enlistment center sending the client to the correct workers(Blogger). At the point when I contact the help group through email(There is no Toll free helpline number for help and no talk uphold) they answered me following 6 hours and said there is issue that our group is attempting to determine.
Think how best their administration is and the amount they care about offering support to the client. One hour or two every month is alright, yet they state we give 99.99% up time however their administration is down practically 20% of the time. One of the most exceedingly terrible help I ever got, Hostgator is a standout amongst other assistance contrasted with this one. Never utilize Big Rock's items or administration.
Don't trust them on the off chance that you are searching for a solid facilitating. I had been in web facilitating since 2000. Never experienced such a viley racket as this one. I paid for a space and the primary year was okay. Second year I took care of Rs.689 as their tab for restoration and it was recharged as expected.
Following a couple of days I got firings from customers who said such an area - niceworldwide.net never existed. Came to realize these folks had suspended my area for reasons unknown by any stretch of the imagination. Rehashed messages found the solution that my installment was stuck in their entryway and they discounted it.
I looked at my bank articulation and discovered it was obviously false to gather another Rs. 689. I even sent them a duplicate of my bank articulation to show that such a discount never occurred, which they never answered. I cannot move this area which they obstructed for extorting. There was another space charmchank.com stopped in Bigrock which was expected to reestablish. I moved it to another solid recorder. However, the exchange was held prisoner just to make issues for my customer.
The most unbelievable of all my login was diabled for positively no explanation aside from not respecting their extortion strategies. I guidance individuals against letting this Bigrock breaking your head .
Very bad experience with BIGROCK, no proper customer support, very worst, dont take any service from BIGROCK
I have purchased a VPS from BigRock. And within 1 day the server has been crashed by their novice employees after setup quota settings on WHM Panel, they reboot the server and the server didn't came back. It's now 3rd day, I contact them many times over live chat, but not getting any proper update from their support. I became hopeless now. I will surely move elsewhere.
I suggest this domain provider for it is a good brand. I have never really faced any issues even when it came to domain name transfer with bigrock. they provider an SSL and SiteLock addon for security and have ICANN compliance so that works for me.
They literally steal our datas. Gave worst advice my site gone lost lachs. Due to these companies many people die of heart attacks for those who have website is everything. It should be banned for life.
Please mouthshut please store my review
Showing: 21 - 40 Reviews on BigRock
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Where can I find good web host?http://google.com
Nov 11, 2015
By: narunmalak
Answers: 0
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