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Automartindia Reviews

Noo Delli India
M&M's ugly duckling - Automartindia
Jan 31, 2005 04:41 PM 4539 Views

I think Anand Mahindra should seriously consider pulling out of this venture.. After years of building considerbale brand equity by supplying quality automobiles in the Indian market, automartindia looks like a huge dent on M&M's brand.


I purchased an M800 from them a couple of years ago, and I now realize that even a roadside second-hand dealer wouldn't have deceived me as much as Automartindia.


I went to automart, as their cars were cheaper than TrueValue, and only later did I realize why. There's absolutely no value addition done in automart workshops - except probably washing and polishing - flies flat in the face of 'refurbishing' which they claim. In my case, they didn't even change the consummables like the engine, gearbox & brake fluids. the interirors were shitty, the plastic panels cracked and danglinq without screws.


The service was as bad as you can imagine - I was asked to make all payment upfront. The car was delivered to me about 2 weeks later than the promised date. I wonder what they were doing with the car all this while- it wasn't refurbished either. The papers were transferred to me after a full 5 months- can you beat that ????? The sales reps I dealt with came up with a barrage of excuses/half truths/and even blatant lies at times.


Even today I have absolutely no peace of mind - what was sold to me as a fine,sparingly used second hand vehicle, which had supposedly gone thru 120 check point test, was in fact an accidental vehicle. It had met with a serious accident, and had been repainted. The paint is now chiiping away and I can see flakes of rust on the body.


So much for a Certified Used Car from AUTOMARTINDIA.



Its my sincere advise to you- please do not go to automartindia under any cirsumstances.


If you want to buy a car -




  • wait for a little while if you want to, but go for a new car




  • go to maruti truevalue, if you want to go for a pre-owened maruti. U'll have to pay a premium, but atleast the cars will be good.




Chennai India
Worst Car Dealer
Jun 05, 2004 12:42 PM 5319 Views

Hi:


I would like to share with you a bitter experience with Automart India. I had taken my Accent GLS from them. First thing was on Financing. After negotiations I had completed the deal, and I receive a call from them stating that this particular offer is only if I would take a loan from ICICI.


ICICI charges a huge amount of 15.5% whereas I recd a loan from KVB for 9.25% demnishing. He had the Guts to say that you can cancel the order on the car.


After a feaud he tried to convince me that nothing had happened and since they have not mentioned during the time of negotiation this is fine. This is highly STUPID. As a customer I have the right to pay however I want to. As an organised car dealer I did not expect this out of him, this was like acting like a roadside car dealer.


I had the vehicle delivered, with What Ever they call as Automart Certified Used Car. But Buyer beware, in high end cars they do not have any expertise. The car I had purchased had a defective ECB Sensor, which is pretty expensive. I had to replace after taking it to the Hyundai Service Center.


I did not realise this and I had even sent them a thank you note being courteous the 2nd day my vehicle was delivered.


Now the best of all is the transfer documents. It is still not reached me after 1 month and 10 days. Every day there is a new story and best part is no one calls to inform on the status. Bankers are persuing me for the documents.


This is the plight of Mahindra & Mahindra Group Venture at Chennai.


Please do your own reference checks before going ahead with these people.


Regards,


Mike.


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