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MouthShut Score

31%
1.11 

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Service and Support:

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14, Poonamallee Trunk Road, Karaiyanchavadi, Poonamallee, Chennai 600056, TN

TVS

+91-44-43857333

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Laxmi Tvs, Poonamallee, Chennai Reviews

Worst Service
Feb 01, 2023 04:31 PM 420 Views (via Mobile)

Before booking WOW welcome and after that they will ask who the hell are you. No one cares for delivery of the vehicle. No manager/ supervisor or responsible person in the show room. Need to contact Mr Srinivasan-CEO for all queries


TVs service
Oct 18, 2022 01:14 PM 585 Views (via Mobile)

Taking too much for Battery replacement and there is response from them everyday we need to call them and take updates worst service eve.


Services regarding
Jan 17, 2021 04:57 PM 1579 Views (via Mobile)

Services is very worst they r not following commitment what they given for delivery services vehicles


YOUR RATING ON

Laxmi Tvs - Poonamallee - Chennai
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Service delay when getting bike many issues bike
Jan 05, 2021 05:09 PM 1560 Views

Service delay when getting bike many issues like bike gets many problems and they say engine had issues as bought and serviced there only and persons are not treating Customers rightly


Worst TVS ambassadors , TVS to take note of it
May 30, 2020 10:36 AM 1899 Views (via Mobile)

I have had repeated problems with this dealership right from sales and service. Since I don't have a dealership closer, I am tried up to go here. To be honest they show a relax attitude and they just don't care or show any responsibility in dealing with customers. Worst of the best customer service.


Rgds,


Deepak


729995xxxx


Service review
Sep 29, 2019 08:58 AM 2651 Views (via Mobile)

Not satisfied. Worst service and taking lots time for delivery as well. Not even fix the break issues.


Very worst service
Apr 02, 2019 10:49 AM 3227 Views

They dont even check the air pressure properly; Iit was too much excess and when told my discomfort, they violently argue they are right; I dont know why TVS appoint such unprofessional service centres; and TVS dont seem to care about the services and takes no corrective measures; it is a shame for TVS brand to have such service centres


Bad Service
Mar 12, 2019 02:22 PM 3172 Views

Very Bad service they are doing, no proper response from supervisor.


Don't go to Lakshmi TVS for service.


They will not do proper service.


All workers having less experience. Pls dont go to Lakshmi TVS.


They are not good service center. They really don't know the problem


Worst Service Center
Mar 10, 2019 03:46 PM 3329 Views (via Mobile)

Very worst service they are doing.


There is no proper technicians and there is no experienced persons all are having small experience.


I went for oil leakage complaint, for this they changed Air Filter, and told me it will not repeat.


Next day same condition repeated. Again oil leak, and went 3rd time, again they changed one hose, they told me it will not repeat.


Again oil leakage observed from my Scooty Pep.


Totally waste of time and totally worst service station.


Don't go Lakshmi TVS, Poonamallee


Porur India
Worst Service
Feb 27, 2019 02:53 PM 3278 Views

Very Worst Service


I serviced my Scooty Pep for rear wheel sound, but they didn't solve the problemt.


They changed oil only, for Oil changing they charged ₹550 labour cost and Oil price is ₹275. Totally I paid 973


Service persons also not experienced.


I had 3 litters of Petrol in tank while given to service but, after serving there is no Petrol in my Vehicle. Theft persons are available in Service center


Delivery also taken too much time. Evening I got called from Lakshmi TVS and next day I went to get delivery, it taken 1 hour after paid amount.


Overall it's very worst service.


My personal suggestion, don't choose Lakshmi Motors


Lakshmi TVS vehicle worst services
Feb 17, 2019 06:27 AM 3552 Views (via Mobile)

Worst services ever seen like this before with any of the service provider's, all the reported probelms of my two wheeler as it is when they deliver it to me after their service. They are more focused only on money where and how to put more charges in bills to customers they least bother about the vehicle serviced correctly. They put more experienced ppl on sales less experienced ppl on vehicle servicing. Time waste and if you want to pay BIG FOR NOTHING you can go to TVS authorized service centers. To get good service better go to known mechanic centers.


Pathetic
Jan 31, 2019 12:57 AM 3491 Views

I book TVS Jupiter Classic from TVS Lakshmi and below are problems I faced




  1. They not provided clear update on what documents to carry due to which I have wasted a day




  2. After paying the full amount as per quoe provided, immediately Manager is asking me to pay additional 650/- as there is increase in price of vehicle. Not sure all of sudden how it increased in Jan'19




  3. Asking me to sign in blank paper, for which I denied. They made me come to RTO for nothing.




  4. With much waiting and running behind staff, they have deliver my vehicle and shared the insurance copy




  5. After 3 days, when I was planning to perform Puja and start use vehicle, manager called me and informed that its not my vehicle and they have given me someone else with different engine number.






I am now not sure about the condition of my vehicle if they delivered to someone else or its in showroom. Manager just told to give back the vehicle and not giving proper explanation about my vehicle.


Please guys, do not ever book your vehicle here and face similar issues.


Kanyakumari, India India
Need to escalate every time - all the others fine
Oct 13, 2018 12:04 AM 3211 Views (via Mobile)

Individual responsiblity is worst...after cash payment don't care about your bike and you even if it post delivery complaint...Team kindly improve those skills to better upcomming services...every time push to check the failure Cases...finally get 60% of satisfaction..


Chennai, India India
Avoid using this service centre
Jul 06, 2018 09:33 PM 3347 Views (via Mobile)

On 30th June I've an issue in my TVS Jupiter M edition vehicle, approched this centre for service, they said having issue in clutch bush and belt bush need to replace, I said yes go ahead then received a call from them, they said having issues in spark plug also instead of going for individual replacement of spares pls buy 24k kit which contains everything which we currently needed, I said go-ahead and paid 2539/- for overall things.


Today my vehicle stopped in highway and after many difficulty I approached a mechanic he said spark plug is gone.


POOR CUSTOMER SERVICE AND AMATEUR TALENTS
Jun 12, 2018 06:05 PM 3410 Views

Never ever go for this place.they will disappoint you in every ways.


first of all, you can expect scratches all over your new vehicle.also if you have any specific isuues, they act like a dumb doll and wont even respond to anything.also the mechanics there are so stupid.they dont even know the basics.check others review too(even google review and then decide where to go).dont do the same mistake which I did


Worst sales experience
Nov 06, 2017 07:00 PM 4182 Views (via Mobile)

Worst sales experience- lakshmi tvs karayanchavadi.


I brought tvs zest a week before with the request to register at my native(kanchipuram) and I paid additional amount RS 1200 as it is out of chennai register. But they are demanding petrol charge when it goes on registration, as we denied to pay petror charge they are saying rudely " don't give scooter key till they give petror cost".


Finally I paid the amount and took my scooter. Very work experience I faced ever.:(


Mysore, Karnataka India
Best showroom to buy a TVS automobile
Aug 04, 2017 06:54 PM 4347 Views (via Android App)

Guys recently bought one TVS scooty zest from this showroom.


My review about this showroom is as follows


Overall I was pretty new to TVS family of automobiles . they introduced me to their family rather beautifully. Splendid way of welcoming new constomers.


The reception they gave to me was very good and new of its kind for me .


Over all they have some kind of business ethics .


Trust me guys those who stay near poonamallee can go without any hesitation.


TVS MOTOR CYCLE BIKE DEALER VERY GOOD SUPPORT
May 03, 2017 07:34 AM 5528 Views

I was purchase TVS Star City motor cycle one month ago from Tvs bike dealer on finance they are give unbelievable finance plan against my tvs motor cycle and after Service of TVS motor cycle they are call 1ST Service due time good support and service and good responsible staff are cooperation in between customer free service is best done my TVS motor cycle any problem I call to TVS dealer Chennai good responsible attend my call over all excellent


YOUR RATING ON

Laxmi Tvs - Poonamallee - Chennai
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Laxmi Tvs - Poonamallee - Chennai Location

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