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Home > Electronics > Televisions > Thomson Televisions > Thomson Smart TV
Thomson Smart TV
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I am writing to express my frustration regarding the lack of support for the repair of my LED tv and washing machine. I have not received the support I expected.
I am waiting for past 3 months, yesterday technician visited and checked tv and he said I don't know what is the issue and without saying anything he left. I need refund of both items tv and washing machine.
I am waiting washing machine part to be replaced from past three month but still it is not replaced and nothing happening. Is your part dispatching from America?
I believe that as a customer, I should receive the necessary support for repair options, especially for a product that is still under warranty.
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Spares not available in market, send old tv. No service, customer care not work. Overall don't buy this.
If you have excess money than donate to the poor people instead of buying a Thomson TV.
I bought a 43 inch Thomson tv on 21/5/25 and a black patch appear on screen when I made a complaint, they reply this black patch does not comes under warranty coverage. They don't even provide their address.
YOUR RATING ON
I purchased in thomasan tv 1 mnth use panle complaint 8 months completed note repaired so many mails and calls not respond
I got Thomson 43 inch tv from Flipkart. First day of installation itself the display was malfunctioning. Wrote 4-5 emails to Thomson company. Jut they did was sent a technician to my home. After that no response. It’s been 2 months that the tv is inside the box in my home. I still curse the day I bought Thomson tv.
TNU5211023T85242 ??this complaint number . I was complaint through mail arround 24 mail forward to thomson brand. But no response and not rectify the tv issues. Still the tv was not in use buyed from march 10th 2023. I was contact brand not answer in our Executives.The thomson tv very very poor quality so anyone buy the tv not select thomson this is my umble request .worst quality in Thomson and no.1 fraud don't by any one in Thomson products.
I bought this tv recently through Flipkart & facing challenge viewing Dolby vision. I did try connecting rep with all available sources but no response received from them. Customer Service does not exist. DO NOT BUY THIS TV.
My Thomson LED TVbecame out-of-order within less than 3 years and, despite my repeated requests to their Customer Care days after days, they DID NOT CARE to depute their Technician to repair the TV.
I have a issue with my smart TV, I have informed through mail they are asking about the bill, unfortunately I didn't find out so no service ??, even called to call center no help, never buy such product if there is no sales after service, soI
Thompson tv offer good picture quality and sound for the price.They are a good option for budget minded buyers who want a smart tv with a variety of features.
If anyone don't expect any aftersales support, they can go for it. My TV is not working since last week of May, 2023. Lodged complain on 29th May, 2023 but till now it has not been attended. The support team informed me that they are arranging part. To get a vital parts line main board they are waiting for 20 days.
DO NOT BUY THIS THOMSON BRAND. I had a very bad experience . It stoped working after 2 days of purchase and there is no customer support. This is Cheap and worst quality product . Must prefer Samung , LG or even MI
Few months back only Bought 9A series Thomson TV which is not functioning well since it was delivered and since last 2 weeks not getting switched on only. It's in warranty. Several time wrote emails and calls to Thomson customer care but no one is listening my issue. Somehow last week they sent technician and technician confirmed it's a motherboard issue and it has to be replaced. After that I made so many calls but noone is bothering about my complaint. Now really feeling helpless and cheated. Kindly help me in resolving my issue.
Don't buy tv from Thomson company. There is no service support. Worst company in the market. Cheating people with Flipkart.
Thomson Smart TVs are television sets that come equipped with built-in internet connectivity and streaming capabilities. This allows users to access a variety of online content, including movies, TV shows, music, and more, directly from their television sets. They also come with built-in apps such as Netflix, YouTube and Prime Video, giving users instant access to a wide range of content. Additionally, many Thomson Smart TVs are compatible with popular virtual assistants like Amazon Alexa and Google Assistant, allowing users to control their TVs using voice commands.
A Thomson Smart TV also allows you to mirror your phone, tablets or laptops to the TV, which will enable you to watch the screen of your other device on your TV. This is useful when you want to share a video or photo with a group of people, or if you simply want to watch something on a bigger screen.
Overall, Thomson Smart TVs offer an easy and convenient way to access a wide variety of content and features, directly from the comfort of your living room.
My television was delivered three days ago, and there has been no sign of the installation technician. The technician at Thomson is so unethical that they cancel the installation process after they are assigned, and again, we are assigned a new guy the next day. And the problem is, my TV has been lying on the ground for three days, and they are neither allowing us nor letting us call a local technician to install it independently. So, have we ordered this Full HD LED smart Android TV as a showpiece for our living room in a packed and boxed format?
Within 6 months display got damaged after multiple calls to customer care technician visited saying panel has damaged and it's more then 45 days because the tv is in warranty period they are just giving excuses and delaying saying part will take time to dispatch and now when I am seeing the reviews every customer has complained about the panel such a big international company and can't even resolve issues asap useless company and products
I brought Thomson TV OATHPRO MAX 126, 50 INCH, VERY WORST SERVICE SUPPORT, JUST WITHIN 8 MONTHS MY TV PANEL FAULT, AND waiting for replacement last 1 months.
It's been 5 days tv got delivered and no one have come to install the tv...it's written that they will install within 48 hrs nd there after if any complaints is there it won't be accepted...till now no one have come evn to install and while contacting they are telling there is shortage of people for installing...they cn come only after one more week ...by that time return policy will get over...nd if there's any complaints while opening the tv it cnt be returned...such a bad experience with this Thomson company..i recommend no one to buy this tv.
I have many issues with this smart tv. Like that hotstar is not working, Thomson smart tv is totally worsted product. Through to dustbin and choosing other brand.
Showing: 1 - 20 Reviews on Thomson Smart TV
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what is the difference between b9 and b9 pro ....how to identify pro version
Jul 19, 2018
By: d_akshay
Answers: 1
Kindly prefer this link for comparisonhttps://digit.in/compare/tvs/thomson-led-smart-tv-b9-102cm-40-vs-thomson-led-smart-tv-b9-pro-compare-130149.html?pid=130149-133952-0-0
Feb 08, 2020
By: mahiVIMALA
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