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Support_IGP's Profile
Brand Response to ranjanjnp's review
1 day ago | General

Hi Rajan, We apologize for your recent experience. We're sorry to hear you were less than satisfied with the Products & Services.We have escalated the issue to the team and would request you to treat this as an exception and we will ensure that it is not repeated further. We have sent you an ema...il with the resolution. would request you to check with the same. Please feel free to get back to us. Read More

Followed ranjanjnp

1 day ago
Brand Response to shekhwaindrajeet's review
12 days ago | General

Hi Indrajeet, we understand that the order was placed for an important day whereas it didn't turn up the way you wanted. Please accept our sincere apology for all the hassles you have been through due to this order. Please share the order id so that we can gather more information and work towards a ...resolution. Read More

Followed shekhwaindrajeet

13 days ago
Brand Response to PreethiKrishna843's review
21 days ago | General

(Updated 17 days ago)

Hi Preethi, We are truly sorry to hear that your experience with us did not meet your expectations. We understand the frustration when things don't go as planned, and we deeply apologize for any inconvenience caused. We're happy to inform you that your order has been delivered, and we hope it meets ...your satisfaction now. However, we value your concerns and would love to resolve any remaining issues. If there is anything wrong with the product or if you need assistance, please do not hesitate to reach out directly to us. We’re committed to making it right. Read More

Followed PreethiKrishna843

22 days ago

Commented on own response

IGP.COM is CHEAT

29 days ago

Hi Munira, we’re sorry for any inconvenience caused. Please share your contact number with us, and our team will arrange a call to assist you. We’ll also provide the best discount codes and ensure your next order is delivered on time. Thank you for your patience and understanding.

Commented on own response

BEWARE: Horrible customer service & delivery

29 days ago

Hi Arindam, we are really sorry for the delayed response. We understand how important timely delivery is and regret any inconvenience caused. Your feedback is valuable to us, and we are working to improve our service. If there’s anything we can do to make it right, please reach out to us. We apprec...iate your patience and thank you for your support.Read More

Commented on own response

Disgraceful Service and Utter Lack of Accountabili

29 days ago

Hi Vikram, we understand that the order was placed for an important day whereas it didn't turn up the way you wanted. we sincerely appreciate your feedback. We have already refunded for the midnight charges, as your order was delivered an hour earlier than the selected time bracket. We apologize... for any inconvenience caused and appreciate your understanding. If you have any further concerns, please feel free to reach out to us.Read More

Brand Response to kushagrjoshi777's review
Nov 26, 2024 02:22 PM | General

Hi Kushagr, we apologize for the inconvenience and disappointment caused by your recent experience. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. As checked, the refund has already been proce...ssed would request you to check with the same. Read More

Followed kushagrjoshi777

Nov 25, 2024 10:18 PM
Brand Response to 32nagotkarmitali2's review
Nov 21, 2024 10:10 AM | General

Hi Mitali, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Followed 32nagotkarmitali2

Nov 21, 2024 05:39 AM
Brand Response to vinuvins537's review
Nov 06, 2024 03:58 PM | General

Hi, we would like to extend our sincere apologies for the inconvenience you experienced with your recent order.Your satisfaction is of utmost importance to us, and to help us resolve this matter swiftly, kindly help us with the order ID to investigate the issue thoroughly and take the necessary step...s to ensure it doesn't happen again. Read More

Followed vinuvins537

Nov 06, 2024 12:28 PM
Brand Response to maintjsr's review
Nov 03, 2024 03:52 PM | General

Hi Sourav, we would like to extend our sincere apologies for the inconvenience you experienced with your recent order. Our goal is to provide you with the best possible experience, and we deeply regret falling short of that standard in this instance. We have sent you a refund related details on your... email ID. Would request you to check the same. We are taking immediate steps to prevent any similar occurrences in the future. Please feel free to get back to us. Read More

Followed maintjsr

Nov 03, 2024 02:43 PM
Brand Response to gargvikram07's review
Nov 03, 2024 09:15 AM | General

Hi, we never want our customers to have an unpleasant experience with IGP, would request you to check your email our team has already updated you with the resolution and we have passed on feedback to our vendor team. Please let us know if you need more assistance. We value you as a customer and hope... to serve you better in future. Read More

Followed gargvikram07

Nov 02, 2024 05:05 PM
Brand Response to rinkukumari1's review
Oct 18, 2024 03:56 PM | General

Hi Rinku, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

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