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MouthShut Score

16%
1.26 

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Customer Care: +91-9594004000

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PATHETIC SERVICE -- ONLY MARKETING No service
Mar 21, 2018 11:55 AM 1336 Views

Internet Speed:

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Relationship No.: 1505509


To Sleeping Compnay,


Writing Again.YOU guys are the worst service provider .Surprise to me really powered by Vodafone?


2-3 DAYS IN A WEEK YOU SERVICE IS DOWN.ITS IRRITATING.MY JIO PHONE HAS GREAT INTERNET AT JUST 349 FOR 3 MONTHS.


Yesterday I called up 4 Nos+91 9049115901, +91 8830204475, +91 8007007357. Onr person on this no+91 8087874664 assured at 12pm to send someone in 30 Mins i, As when I called him again at 5pm he replied in Sleepy Voice that he Forgot >HAHA and then he said he is not the field guy he said I will connect you with technician .after waiting for 5mins he replied .he said he will send someone in 30mins .Still Waiting


Again.HOW MANY TIMES I HAVE COMPLAINED IN BOTH YOUR MOBILE APP AND CUSTOMER CARE? IF YOU CAN GET HISTORY OF THAT KINDLY CHECK.


Actually Just force to take up the connection, There is no After sales service.Marketing you guys do very well .But no use if you don't have good service.


No body on Customer Care answers the phone+91 7720027811?


I am tired of registering complaints with the customer care.


EVERY DAY I HAVE COMPLAINED BUT NO TECHNICIAN HAVE TURNED UP AND AT THE DAY END I USE TO GET MESSAGE ON MY PHONE THAT YOUR PROBLEM HAVE BEEN SOLVED .LIKE WITHOUT VISITING HOW CAN THE PROBLEM BE SOLVED.?


Are you providing service for free.Sorry But I pay for It.


HOPE SOMEBODY RECEIVE THE MAIL AND JUST DON'T TREAT IT AS SPAM AND HAS TO COURTESY TO REPLY AND SOLVE MY PROBLEM.


NOTE - I AM POSTING THIS ON CONSUMER FORUM.


Go to your facebook page and see the no. of complains you have.Disgusting.


https://facebook.com/YOUBroadband/


Brand Response

Dear Customer,
As per our telephonic disccusion, your issue has been resolved.
In case you face any difficulites in future, kindly get in touch with our customer care teams and we will be more than happy to help.
Regards,
YOU Broadband.

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By: You_Broadband | Mar 31, 2018  02:48 PM imageComments 0

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