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India
Fraud Booking for a Closed Hotel
Nov 11, 2020 03:33 PM 1307 Views
(Updated Nov 11, 2020 03:35 PM)

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I had done a booking on Yatra, booking ref number - 0511200013724 for isuite Hotel wakad, for 2 Nights. When I reached the hotel the Hotel was locked, on inquiring with the neighboring bldg people, I was was informed it has been closed since 1 month.


I called on the number given for the hotel, after multiple calls someone answered and said it is the wrong number. Yatra's Customer support was not functional.so I was stranded on the road without an accommodation.


I dropped Yatra an email asking for Refund, I was told someone from their team will call me. It has been 6 days now, no one from Yatra has bothered to Call Me or reply to the numerous emails I have sent them.


Please be careful while booking from Yatra, these guys are FRAUDS and do not care about the customer once they receive the Money. #yatra#Yatra Fraud.


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