Apr 20, 2016 09:57 AM
29630 Views
I bought a Yamaha fascino last year . Regretfully we suffered an accident with this vehicle, with major cuts and bruises. We contact the place where we bought the vehicle. We took it in for repairs since we had purchased extended warranty. They kept it but never did anything to repair, nor informed us that they were not doing a thing. We contacted Yamaha on various occasions to let them know of the incident, of the faulty vehicle, of the insurance. They always gave us the runaround. Nothing was done. The accident report was just another file for them(Yamaha). I learned that the Rhino was discontinued and recalled due to several aggrievances, including several deaths.
After a while I was told that the vehicle was sold. They did not validated my warranty. I took the vehicle with the promise it was going to be fixed because of my warranty, but in return I was left with nothing but the bill. Now I am being harassed and sued for the remainder, which it is much more that the vehicle itself. I have no vehicle, the extended warranty was of no use. What was the point of them offering an extended warranty when they themselves do not honor it? And consumers are being charged for something they do not honor. Is it just money for their pockets?