Never buy any phone from this cheap Chinese manufacturer. MI phones are bound to fail within a year. I purchased 2 MI phones and both of them failed within 1 year. The first phone failed within a month of purchase and the second one failed within 11 months of purchase. More importantly Xiaomi has pathetic after sale service in India. They have very few service centers in India and the people at service center and customer care executives are just ignorant. Navigation keys of my Mi4i phone stopped working suddenly one fine morning. I restarted the phone several times but nothing worked. So finally I decided to go to service center. The service center executive did not do any inspection and told me that they needed 2 weeks to repair the phone as they did not have spare parts available. He said he will call me when the mobile is ready. I never got any call from them for 1 and half months and they did not even receive my call when I called them. So I lodged 2 complaints with MI customer care. These people are really interesting. They just kept on telling me to wait for 24 hours, 48 hours etc. whenever I called them to inquire about the status. Finally after 3 months when I called the service center, they picked my phone and thank god, the phone was repaired. So the moral of the story is; NEVER EVER BUY Xiaomi PHONES. For that matter any cheap Chinese phone.
