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Whirlpool Mastermind 26 Platinum Refrigerator Image

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64%
2.64 

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vasco India
Victim of poor service :)
Jul 10, 2013 05:42 PM 8542 Views

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I am one of the victim of your poor service from WHIRPOOL. I purchased  fridge from local dealer 5 years back. no dough it worked fine. Some days back it stopped working. For the same, I registered the complain, after visiting the technician he said COMPRESSOR iS failed. COMPRESSOR is under warranty for 5 years. so compressor replaced by the company.


Next day again, fridge stopped working. So I registered the complain. It was in FEBRUARY till date my fridge is not repaired. Whenever I am calling for my FRIDGE, I just getting the reply  TWO MORE DAYS SIR.


now itz 5th month now. STILL MY FRIDGE IS NOT REPAIRED.


after loosing my patience I started calling Customer care they told me to contact Miss. I got the same reply from her saying give me four days Sir. L do your work, after 5 days I called her. she said Sir more TEN days. from her side also the same FALLS COMMITMENTS (very bad). so today morning I called customer care, one guy spoke to me Mr after listening my full story. he said I call you @ 11PM. he dnt called, than again I called @ 11:30pm one guy answered the phone n told me Mr.......... is gone for BREAK.Than I phone again at 4:30pm. i got reply hez not there, than he gave me the number of Mr.........(mob:). when I spoke to him he reply  the same GIVE


MORE TWO DAYS :)


Now 5 months nothing happend.. so I decided to go for new fridge of other COMPANY  (no more WHIRPOOL)  hope thiz compny wont cheat in the name of WARRANTY.


My complaints


Satisfaction Code:982 for SR number: GO0213000308


Satisfaction Code:801 for SR number: GO0613000459


this is not the way making money.


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