Whirlpool-Losing faith. Review on Whirlpool 22C

I had visited Whirlpool stall at Vanitha-Ice exhibition on 30-01-2008 at Kochi and booked  a Microwave Oven Model No.22c vide receipt No.50282 (M/s Bismi Appliances), with the delivery date 29-02-2008.  However, till 7.30 p.m on 01st March, 2008 I have not heard anything from the Company regarding its delivery.  When contacted  M/s Bismi Appliances, Kaloor, Ernakulam over phone they informed that 29th is the monthly closing day and, hence, no delivery will be effected.

They also told me that 22c is out of stock and the Company did not deliver it.  If that be so, I just cannot understand why did the representatives of  Whirpool who were present in the exhibition stall assure me that the product will be delivered at my residence on 29th February itself after accepting a booking amount of Rs.1000/- in advance of one month?!?!!!!!!Further, the Company people didn't even bothered to inform their inability to deliver the product for the reasons x or y, though they were furnished with my two contact numbers.  If this is the situation before delivery, what will be the after sales service I can expect from Whirlpool?

I am totally disappointed to have such an experience in connection with a Whirlpool product, especially when I was about to purchase a split-A/c.   In the circumstances, I regret to say I am loosing faith in Whirlpool brand and no longer wish to be a Whirlpool fan.  Instruct the concerned to return my money. Ashok