Apr 07, 2012 06:44 PM
8041 Views
I had purchased Whirlpool MasterMind Elite 30(280Ltr) refrigerator on August2010. After 18 Months we faced issue with Power board. We called customer care but we didn't get proper response, even they never called back and didn't give proper estimation time to replace the Power Board. They are telling Board has been breakdown because of voltage fluctuation but in manual guide its written that the machine has stabilizer free Operation. At the time of Buy no one has advise to take external stabilizer.
Whirlpool Products having good reputation in Indian market specially for refrigerators, but within 18 months this high end product giving problem, its like your products work properly only within warranty period once warranty period is over it started giving problems, that is too bad we had never expected such things.
Even I am not getting proper solution for that, and you people are charging more amount Approx 3500 this is too high for 18 months usage. I have complained on 26th of March and its more 10 days and we didn't get that Board. This is very Poor service and I am facing first time with any product.
