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MouthShut Score

56%
2.51 

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Voltas

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Pathetic Performance and Customer Service
Oct 05, 2008 11:00 AM 13567 Views

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I bought a Voltas 2.0 Ton Split A/C from Khanna Aircon in Faridabad. It worked fine for a few weeks and then started created a horrible noise from the external unit. We complained to the local dealer from whom we bought the unit and despite his best attempts, he and his engineers have been unable to repair the issue. The external unit was replaced (as we were told) but even that is making a lot of noise.


Now the situation is that this dealer has started misbehaving with us when we call and when we call Voltas, they say that this dealer is high level dealer and hence we will get service from him but we aren't. The product worked fine when it worked but it hardly worked for more than a few weeks.


Just beware of buying a Voltas AC and that too from M/S Khanna Aircon in Faridabad. He won't be helpful if things go wrong.


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