May 28, 2014 01:33 PM
29921 Views
Hi, I "am" a proud owner of Voltas 1 ton windo AC bought 2 years back. Because of this I went on to buy another 1.5 ton Window AC from Voltas 185MY for my other room. To my surprise, "I am proud" changed to "I was proud" of Voltas AC.
Its hardly 10-12 days since the AC has been installed by VOLTAS service engineers vide request no. 14051200664. Since day 1, the AC is working like my desert cooler. Cooling effet is minimum. Even after running for whole nigt, the AC didnt give me the chill I expect from a 1.5 ton AC provided I am experiencing the same in my 1 ton AC.
When I set the desired temperature to 25degC, the room temp doesn't go below 30degC even after running for whole night. This results in continuous running of compressor & hence higher current consumption & huge electricity bill(This is a 5 star rated AC)
I complained at Voltas care and a person visited my house yesterday(request no. 14052602777). He inspected everything, even my 1 ton AC cooling vs new 1.5 ton cooling. He agreed that cooling is not as it should have been. But when it came to writing report, he refused and said product is fine. There is air leakage from doors. I was surprised as every AC installed in a room has some doors and windows.Even, he failed to show me compressor cutoff even after setting temperature at 30degC & room temperature was also 30degC.
I fail to understand a Voltas product installed by Voltas technician inspected by Voltas service engineer is not working properly.
We, 3 friends, bought 3 ACs of same model and have same problem - Cooling effect. I am ready to even sell it off if anybody is ready to buy it at may be 500-100 Rs less.Pissed off by the poor product quality.
