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MouthShut Score

18%
1.21 

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6, Royal Arcade, 2nd Floor, 3rd Floor & 4th Floor, Koramangala Industrial Area, 80 Feet Road, Koramangala, Bengaluru 560095, KA

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Non Trustworthy Company (spoiling Mr. Tata's name)
Mar 22, 2022 04:18 AM 1393 Views (via Android App)

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Don't trust this Company for quality or their commitments.


My wife got our AC serviced from them in Jan end. It was cold season so we never used AC. I was also traveling during that period to a great extent. Hence no one checked it.


5 days back, when I switched it on, it was giving hot air. We didn't realise the problem. Next day again same happened and then my wife said that These guys had done some servicing and now our AC has got damaged.


Immediately I wrote to UC about the problem and requested for help. After 3 days, they called me yesterday I got a call from UC to understand the issue.


After my discussions the executive confirmed that a technician would come and get it sorted despite my 30 days warranty period getting over and that I don't have to pay anything. He called me 4 times to fix up an appointment. Then suddenly he calls me and says that his Manager doesn't permit this visit since its not their fault. If I want, I need to book again and pay them.


Now I am sitting with a damaged AC unnecessarily.


So please don't trust their quality of work or their commitments.


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