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MouthShut Score

49%
2.49 

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Boston United States of America
I will never fly with United again.
Jan 14, 2013 11:51 PM 12210 Views

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My suitcase was CRUSHED, but could only send an email about it to United because of there was no agent at the receiving end. I received no reply to the email. I tried to follow up by phone and kept getting India. Barely could understand them, but essentially said they would do nothing because I did not report it within 4 hours of the plane landing.


I could never get an American United agent on the phone. I believe United is being run by India. On the plane, the stewardesses were GROUCHY. They seemed to hate passengers. I noticed one yelling at passengers sitting next to an exit because they had a bandage on their hand and because one was Asian, they assumed she couldn't speak English. They kept yelling; “Can you speak English?” The Asian could speak better English then the stewardess. They wanted to move everyone away from the exit seats.


If they don’t like their job, let someone else have it. There are many that need a job.


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