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MouthShut Score

36%
2.21 

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Verified Member MouthShut Verified Member
Ranchi India
I will never use Uber again.
Jan 12, 2018 11:58 AM 8099 Views (via Android App)

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Hello friends, this is Sourav and I have very bad experience with Uber not once but twice.


Incident 1 :


When I arrived Ranchi Airport and checked for an Uber, it states 300 however my luggage has not come out yet, so I waited to confirm. When I received my luggage, I checked again and the price jumped to 550. The caption stated price increase due to demand. To me that's price gouging.


Incident 2:


I accidentally posted the address incorrect. I tried to tell the driver that the address is incorrect but he didn't listen and kept driving for several km. The trip was a twice the amount of the same trip I took early. I guess with Uber the customer is not always right. The driver padded the fair by not listening.


I will never use Uber again.


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