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33%

1.86

9,369 Votes

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1800-2000-282

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gulam06

Madurai, India India

1 Review

7 Followers

Order sent with wrong size

Feb 19, 2014 10:37 AM 13824 Views

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I have placed an oder its number is 12334209. I had oder l size but tradus sent me m size. If i try to contact them but there is no any means to contact them. I want my money back or i am going to file a fir against tradus and take legal actions. I need a reply asap. They are cheaters just take oder and take money and leave. They dont have any customer complaint number. This is ma frist time that i am having a worst experince by purchasing online. I would recommend no one to buy anything from tradus.com if you want your money to be safe.

They are just robbers, so I am gonna file a police complaint against them.

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Brand Response

Dear Mr. Khader,
We understand that this shopping experience has not been so pleasant as the seller did not dispatch the correct product. We will certainly take action against such erring sellers. Please post the appropriate feedback against this seller and rate the seller so that such incidents are avoided in future.
One of our executive has spoken to you and requested the return of the product. Please be rest assured that this will be resolved to your satisfaction. Assuring you of our assistance at all times.
Thanking you
Regards,
Dipankar( Supervisor)
Team Tradus