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MouthShut Score

34%
1.85 

Customer Service:

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1800-2000-282

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Delhi/NCR India
Good store But vendor determines experience.
Jul 03, 2011 01:10 PM 1955 Views
(Updated Jul 11, 2011 03:43 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Found a coupon, 500 off 1500. Bought 2 memory cards and a pair of headphones. All arrived in satisfactory manner. There was minor disconnect between the cust service reps. One kept me updated on each product, when it got shipped etc. Pretty good. But I also got an email from another rep saying my items were back ordered and would take extra time.


I asked her to give me call to discuss how late they would be. No call.


Essentially Tradus is a store front for vendors. They take your order and pass it on to their suppliers all over India. So ones experience will depend on how good the supplier is. And the Tradus people know as much as the supplier tells them so they can never be upto-date with the information if the supplier sucks.


So my advice is to use Tradus but if you can find the same product at another store(which is not just a front) at a minor premium, buy there.


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Update - 11/7/2011. Got a followup call from Tradus guys confirming I received the items in the order fine. Nice.


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