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MouthShut Score

34%
1.85 

Customer Service:

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Reliability:

1800-2000-282

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Never Ever Shop On Tradus
May 12, 2014 02:52 PM 14733 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

My Sub-Order ID is 13031444_01. I have ordered a saree from Tradus which is pathetic. I wanted to return it back and get a refund. There was no customer service no to contact them. Finally I got a got a contact no and email id which is 'amaresh.mallik@tradus.com.'


He doesn't pick up the call nor does he respond to mails. He was taking care of my product as per the seller. In the site they had the CEOS email id which is not working. Very poor service. Never ever buy anything from Tradus. My humble request.


Brand Response

Dear Valued Buyer,
We regret the inconvenience caused to you in this transaction.We would like to inform you that our customer support team had already addressed your concern on May 09 2014 and had requested you to share the snapshots of the product.
A reminder e-mail was sent on May 10 but we still have not received any response from your end, both e-mails were sent to your e-mail id " namithap17@. " .Our team has sent an e-mail again to both the e-mail id we have,please share the snapshots so that our team can arrange a refund/replacement.
Warm Regards
Sunil
Team Tradus

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By: Tradus | May 13, 2014  09:23 AM imageComments 2

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