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Total Mall - Madiwala - Bangalore Image

MouthShut Score

30%
1.60 

Parking:

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Bangalore India
Beware..Total Mall rips you off with parking fee
Oct 27, 2012 05:02 PM 8159 Views

Parking:

Ambience:

Store Range:

Value for Money:

First of all, because of mis-managed queue system we had to wait for long to get to the billing system. Then when the billing was done we realized some of the items were overcharged. This happened almost all the time earlier. So, we promptly reached customer service as usual to get the billing error corrected. This whole exercise took more than an hour, as usual.


But the actual fun began when we took out the car and tried to pay the parking fee. We were shocked to hear that the parking fee is 50 Rs, when compared to earlier parking fee of 20Rs. Parking fee attendant said it is hourly parking fee in Total Mall Sarjapur road. They never told this to us when we entered the mall. I spoke to their manager and he claims they have a board and it is written on the ticket as well and he can not do anything as the policy has been set up by the management. He didn't have an answer when I asked who will pay for an hour we lost due to the mistake of Total mall staff.


Legally they may be right and ethically and morally they may not. I never checked that and I don't bother to check either. Because this would be my last visit to Total mall and will put my best effort to inform all friends about this through my wide network.Intention of this review is to let customers like me know that "beware of the ripping parking fee when you enter Total Mall Sarjapur and they rip you by hours."


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