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bantakaldotcom

Karnataka India

54 Reviews

74 Followers

I felt like cheated!

Feb 21, 2012 08:22 PM 3878 Views

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On day 14th Jan 2012 I have placed order for Motorola ex-119 mobile phone. Timtara sent order confirmation saying 8-10 working days for delivery.(later they charged it by 10-20 working days) but they never shipped it in both time frame. So I raised charge back with Credit card.on next day of charge back they shipped it [ which is on 18th Feb] they have taken 30 plus days to ship the order.

I felt like cheated when I was getting false shipping promises from timtara. Calls not received from them as it's always engaged. worse shopping experience ever.However positive point is I received mobile in lowest price which I never found on net or in offline world. However, after experiencing their service, I don't have plan to buy anything with them

I have uploaded original product snap which I received . below is the order details with DTDC consignment number for verification (for reader).

Order Id: 10169741

AWB No: DTDC-V07980141

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Brand Response

Dear Ganesh Kamath ,
This is with reference to your query regarding delay in shipment process.
You have ordered ( Order no.10169741) Motorola EX-119 Mobile Phone with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered on 22-02-2012
We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara

By: timtara_Delight | Nov 01, 2012 04:11 PM Comments 1

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Help needed!
Hi, The payment date is 08-Dec-2012. From 08-Dec-2011 to 03-Feb-2012, they have been telling ''''Order in process''''. From 03-Feb-2012, they have been telling ''''Refund in process''''. But nothing happened! Can I do a charge back n...ow? It has been 75 days over now. Order#10141611. Hdfc Bank Credit Card. Read More

By: beeplusplus | Feb 22, 2012 03:13 PM

What is charge back? Please explain

By: breasonable | Feb 22, 2012 03:19 PM

Okay, I have found the right form in HdfcBank.Com. First I was looking at a wrong form called ''''Charge Dispute Form'''', which does not deal this case. Whereas another form called ''''Cardholder Dispute Form'''', which mainly deals with this case....I have printed out all the form, mails and credit-card-statement going to drop the dispute form in ATM drop boxes.

Thanks a lot, indianwebmaster
For Timtara.com, chargeback is the simplest and ONLY solution! Read More

By: beeplusplus | Feb 22, 2012 03:40 PM

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