Oct 30, 2017 06:53 PM
17654 Views
(via iOS App)
(Updated Nov 29, 2017 01:58 PM)
Don't believe the 4 and 5rating they are fake review my rating is 0/5
Hi guys I wanna share my worst experience in fraudulent TIMES GLOBAL INSURANCE , I had a receiver and speaker issue on my iPhone 6s space grey in June 2017, I already got an insurance for 5800 for two years so I thought of claiming and sort the problem, I called to the customer care people and the information of claiming they asked me to send the phone to Noida to claim the insurance I also believed them and send the iPhone they asked me to wait for a week so they and solve the problem and send me the iPhone back, but they took more than 25days and asked me to pay 2800 rs as a claiming charge so they have a link in pay you money I paid the money, Mr. Aman Sharma & Manjay Tiwari was handling the case, after I received the mobile I oned it and reset everything and saw that they had sent me a mobile back with the same problem.
So I again called them Aman Sharma and he apologised me and asked me to send the mobile back I also accepted because he requested me in this case so I send the mobile from Chennai to Noida again to solving this problem, Aman asked a week time to solve the problem, but this time he took more than 35days and send an iPhone back, in between there customer service was really bad, 99% they will not attend the call, we have to put continuous mail to TIMES GLOBAL INSURANCE people they will not reply us, and I opened the package and found that I received someone iPhone with broken back camera a big dent in all the corners and more scratches and a big scratch in the front screen, and I shocked and called Aman Sharma and he said that sir really sorry they have done a wrong parcel to you, will give a complaint to the manager and solve this case again on the next day I called Aman he said that he has given a written complaint to the manager and asked me to send me the mobile to Noida so he can send me a replaced mobile.
I was having that mobile for a week and send the mobile back to them and Aman said will solve and provide me a replaced mobile as promised, I also accepted because of someone mistake this happened and I again send my mobile to Noida and I waited for 33days and finally got parcel from them in between I use to call them daily they will not pick the call manjay alone will whatsup the status that it's in processing it's in processing AMAN SHARMA has blocked my number, he will not give response at all, and I opened the parcel and say it was someone mobile with buldge in the display, many scratches and dents, omg I really wanna ask the people who are working in TIMES GLOBAL INSURANCE why you cheat people by doing like this, will the money you cheat us will be worth for you, by this I lost 5800( premium) 2800( claim money) 1050( parcel charge) 8000( 4months EMI) worst service and worst irresponsible people, don't ever believe the good paid reviews of TIMES GLOBAL INSURANCE its a fraudulent company will definitely cheat you in whatever case, my rating is waste of money 0/5, have uploaded the mobile which u got do check it
My insurance details: -
Policy Number -66609100293
Policy Details -Apple iPhone 6S 64GB
Policy Start Date -12/04/2016
Policy End Date -11/04/2018
Premium Paid - Rs.5880
Premium Mode - Online
IMEI No. - 3557640-73445852