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1.58 

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Dapoli India
Fraud & hopeless service - never subscribe
Mar 16, 2015 03:40 PM 4177 Views

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I am another victim of Tikona Fraud service. I subscribed Tikona WiBro service in Pune, initially after setup service was ok, later the speed drops were frequent. Constant followup with Customercare does nothing. Finally I asked them to discontinue the service. A guy with Tikona id came & collected modem & antenna given by Tikona, when I asked for receipt, he said, it will be communicated by tikona office.


Six months later got a call from Delhi number, a person who introduced himself as lawyer saying a complaint is against me in Delhi Court for not returning modem. The modem, Tikona guy collected it from me, is now missing &  as per Tikona, it is stolen by me. WOW.


He shared a link with me which took me to open ended form on Tikona site(where amount was a field & I have to fill in amount I am said to).


I paid 2, 500 Rs. as so called fine for the crime I never did, as I do not want to mess up with so call court complaints. After searching around I found many such victims on Social Network.


Seriously fraud company never ever go for this.


Brand Response

Hi vkul,
Thank you for bringing this to our attention. To resolve your concern we need your account details, you may write to us on TDNservices@tikona.in with your User ID and Registered mobile number with reference No TDNSM0069
You may also send a message to us with complete details on Mouthshut, for us to resolve your issues.
Regards
Tikona Care

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By: Tikona_CustomerCare | Mar 16, 2015 04:45 PM  (Updated Mar 16, 2015 04:45 PM) imageComments 0

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