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MouthShut Score

25%
1.58 

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Bad connection and customer service
Feb 15, 2018 12:22 AM 5139 Views (via iOS App)

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I installed Tikona broadband. starting 15-20 days I never face any problem. But after 20 days I face lots of problems like speed and connection disconnected. So I called customer care but that service was very bad .because 8-10 minutes I had to hold after that one executive attend my call and then I said all my problems and he said “ok madam wait a minute I will check”. And suddenly call dropped.and again I had to go in whole process for waist my time.so I thought that I will not continue this connection and I processed to discontinue. And again I entered in bad process.because connection discontinue was also a big and bad process .But finally no more Tikona in my house.


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Hi, We have recently associated with Mouthshut.com and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. We assure you that we will strive to do our best to serve you in future.

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By: Tikona_CustomerCare | Mar 05, 2020  03:48 PM Comments 0

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