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MouthShut Score

26%
1.58 

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USELESS!ABSOLUTELY USELESS AND WASTE OF MONEY/TIME
Apr 06, 2015 11:07 PM 3746 Views

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BASED ON THE RATINGS, IT LOOKS GOOD! BUT IT'S A BLOODY LIE!


NO BLOODY SERVICE! CUSTOMER CARE SERVICE IS LIKE S#1T!


ONLY LOSS OF MONEY! TECHNICIANS DON'T ANSWER CALLS.


THE CUSTOMER CARE WASTES TIME AND EACH TIME A DIFFERENT PERSON PICKS UP AND SAYS THE SAME - "OK, SIR. WE WILL GET BACK TO U SOON. WE WILL SEND A TECHNICIAN TO LOOK INTO THE PROBLEM."


THE SAME S#1T, ALWAYS!


THE CONNECTION KEEPS FLUCTUATING AND CAUSES PROBLEMS!


EVEN THE SPEEDS ARE A LIE, SPEEDTEST SHOWS ABOVE 3 MBPS, DOESN'T FEEL SO .TORRENT SPEED NEVER GOES ABOVE 50KBPS!


WORST CONNECTION!


WILL NOT RECOMMEND TO ANYONE.


AND MOUTHSHUT.COM, PLEASE REMOVE THE RATING, IT'S MISLEADING.


I HAVE TO GIVE 1 STAR BECAUSE I CANT PUT A MIDDLE FINGER IN THE RATING! WISH I COULD!:P


I'VE RATED EVERYTHING(SERVICE, CONN RELIABILITY) 1 BECOZ THR ISNT ANYTHING LOWER!


Brand Response

Hi letmein123
Thank you for bringing this to our attention. To resolve your concern we need your account details, you may write to us on TDNservices@tikona.in with your User ID and Registered mobile number with reference No TDNSM0079
You may also send a message to us with complete details on Mouthshut, for us to resolve your issues.
Regards
Tikona Care

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By: Tikona_CustomerCare | Apr 07, 2015  04:22 PM imageComments 0

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