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The Spaghetti Kitchen - Koramangala - Bangalore Image

MouthShut Score

45%
2.35 

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

First Floor, SJR Primus Building, Building No. 1, 7th Block, Koramangala, Bengaluru 560095, KA

+91- 9342015902, +91- 9880410183, +91-80-41160500, +91-80-40990500

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HORRIBLE! (Spaghetti Kitchen - Bangalore)
Mar 17, 2008 04:59 PM 3087 Views

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

I read the review on the Spaghetti Kitchen that appeared in


the Times of India and did not want


to visit the restaurant.  However,


whenever dining out in groups of more than two, majority wins and this time


everyone wanted to try out a "new" place.


We reached Spaghetti Kitchen at 8:10, got a table right away


and noticed that the place was relatively empty at that hour.  Within a minute, even before water was


served, the menu was handed over to us and the waiter asked if we were ready to


place the order right away.  We asked for


at-least 2 minutes to decide on the order but the waiter returned back in a


minute and asked us to speed up and order since they'll be having other


customers come in soon and the kitchen would be busy. We placed the order right


away on the spot without much decision making.


Actually, we did ask the waiter to help us decide between a few items on


the menu, but he arrogantly replied with "everything in our restaurant is


good".


We had ordered the ravioli, a vegetarian cracker pizza and a


stuffed chicken.  The waiter asked if we


were going to share, and we said "NO" and clearly mentioned that all


the main courses should come at the same time.


He acknowledged it and that'll be ABSOLUTELY and PERFECTLY fine with


them.


It wasn't perfect or anything near perfect. It was HORRENDOUS!  We waited and waited and waited and waited


for the food.  The pizza came in first,


the dinner plates came at least 15 minutes after we had started eating the


pizza from the tray.  There was no sign


of the ravioli or the chicken.  The


ravioli came in 2nd and that was when the pizza had 2 slices left and the first


person was almost done.  The pizza wasn't


anything out of the ordinary; it wasn't much different in taste from pizza


corner to be frank! The ravioli was **VERY


VERY SPICY** with red chilies! I have never seen Italian get THAT spicy! Even


if they were trying to Indian-ize the dish, they should have mentioned it


clearly in the menu or the waiter should have told us!  We needed water badly due to the spices and


there was no waiter for the table.  After


numerous attempts at getting the waitstaff's attention, we got up, walked to


the seating staff, and asked for water.


The ravioli was not edible due to the spice level! The service was


horrible.  We didn’t care about the


below-average quality of food as much as the service that came with it!


Our wait for the stuffed chicken was never-ending.  I got my main course at 9:40 when they


started clearing the plates for my friends! Maybe they don't teach them that


you shouldn't clear the table till everyone is done.  I wasn't hungry anymore, I was absolutely


ANGRY and I didn't even want to have a bite of that chicken!  I tried to stop the waiter to ask him to get


the food packed, but he left without even listening!  I took a bite of the chicken, it was nothing


extra ordinary, I can make it at home any day by stuffing a huge chicken breast


in the oven for 7 minutes! The chicken was over cooked.  The side of the boiled potato with the spices


ok but bleh - boil the potatoes, peel and slice them and drizzle it with olive


oil, oregano, rosemary, salt, red and black pepper.  BIG DEAL!


We waited again for the waiters’ attention and after some 20


minutes, the first waiter guy who took our orders came to ask me if I wanted to


order any desserts! I was flabbergasted - before he could finish, I just told


him sternly **"THAT will be enough -


please get the chicken packed and the bill ready for us - we have had ENOUGH of


Spaghetti Kitchen and your service!".*


We got the bill after another 10 minutes but there was so


sign of the packed chicken.  I waited for


my packed food(I'll at the least give it to the dogs on the street than throw


it off there!).  I paid for the bill, the


manager was surprised that there was no tip for the service they provided(hell


yea! what service? what waiter?!).  I


asked him if they dont' give out the restaurant review cards anymore, and he


unwillingly gave me one.  I doubt it'll


go the right person - most likely they tear those away if the customer isn't


happy.


After our GREAT experience at the Spaghetti Kitchen, we went the Infinitea on the Cunningham road for


a quick dinner.  **To hell with Spaghetti Kitchen - I would NEVER go there again, take my


family/friends or recommend it to ANYONE!*


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