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MouthShut Score

78%
4.46 

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Worst experience with pacific holiday world
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Dec 26, 2023 09:13 PM 646 Views (via Mobile)
(Updated Feb 19, 2024 11:23 AM)

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4R Seasons Holidays Private Limited Cares

4R Seasons Holidays Private Limited is working closely with MouthShut.com to enhance customer satisfaction.

I am also one of the member who is suffering for the refund as I am not getting what is promise at the time of taking membership.


For refund they said they will give but you have to take the trip and then we will give if you don't like it. And I don't like the services there as they ask me to pay extra for Breakfast while all resort and hotel will have breakfast included in bookings only..


And after that trip we ask for the refund and they are denying.


My membership id is 02PHW4R8541.


You can contact me onWhatsApp app 8482869958


It's really very bad experience.


Brand Response

Dear Member,
Greetings from The Pacific Holiday World !!!
As checked- You have already avail the international trip of Bali for 6 Nights in 2 different hotels.
Also We have given you the flight offer of Rs 60,000/ and even the company has made you the extra payment of Rs 38,000/ which you supposed return us but you have not done the same yet.
Anyways the company is helping you and providing yo the services as per your entitlement, you can reach to our reservation team and customer care team for further assistance.
Sincerely,
Team - The Pacific Holiday World.

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By: Pacific_Holidays | Dec 27, 2023 09:23 PM  (Updated Dec 27, 2023 11:49 PM) imageComments 51

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