The worst break up type of AC I have seen. It's miles from a newcomer employer named TCL. I by no means in no way propose everyone to shop for any product from this employer, mainly the AC which has probabl design defect. Please examine on and you'll recognize yourself. I've bought a 1.5ton split TCL air-conditioner, model no: TAC-18CS/H on 07th June, 2005, from their following supplier in Krishnanagar town, West Bengal, India. The nearby dealer satisfied me to buy TCL AC in opposition to Voltas, via displaying catalogs, press release and numerous different TCL media kits. I paid him in full via neighborhood check and coins the equal day and acquired the AC. The following day, his human beings set up it in my room. Due to a few technical purpose, the same turned into not able to cool a one hundred sixty sq. Feet. Room efficiently, and I referred to as a technician who visited from Kolkata office on 14th June, 2005 and unable to rectify the problem. On some atypical assumption, he mentioned eventually the device is k, which I challenged. He failed to prove the fact mathematically. On a preferred remark, the machined didn't bring down the room temperature efficiently even after multiple hour continuous walking. After this neither the above noted local dealer nor their Kolkata provider station is trying to rectify the actual hassle, as a substitute they are visiting the area at their desire and forcing to trust me that the gadget is good enough. I challenged their Kolkata technician that I will show mathematically that the device is not at all generating cooling anything near 18KBTU/hr, in reality much lesser. Still not anything came about. Then I determined to write down an email at once to Mr. Mr. Richie Liu of TCL corporation, sixteen/F, area B TCL Tower, Gaoxin Nan Yi Rd, Nanshan District, Shenzhen, Guangdong Province, p.C-518057 telling him all the tale. He then immediately informed his Kolkata workplace on 15th June to take a look after the matter, and Mr Anjan Dutta, who's the department service supervisor in Kolkata, known as me and I defined him the hassle. He confident me a to update the defective AC quickly and in about 10 days time, he visited my region in my view with different perosons with a new AC. His personal techinician then took out the faulty one and changed it with a brand new gadget. It changed into completely container full of manufacturing unit sela and tape intact, introduced immediately from Kolkata to Krishnanagar. I'm quite positive the AC is in no way opened before. During set up of the first AC by way of local dealer, it was now not set up properly. They have got not even made a vaccuam in the connecting pipes and the joints have been additionally bad. I told the Kolkata tech everything who then hooked up the AC with excellent care and technically the entirety changed into ok to the pleasant of my knowledge I accumulated from internet. Regrettably, this time additionally the AC did now not paintings properly. The exciting element is that, they have got found out it themselves and told me that the AC is not operating at-all. All through all this, they visited my location about three-four times however can’t even parent out the hassle. The 1.5T AC turned into unable to convey down room temperature of a 155 sq. Toes. Room to underneath 26 diploma celsius even after continious run of three and half of hours, whilst the out of doors temp. Was 31 stages. Extremely good. The AC did now not trip in 3.Five hours time. Later, after such a lot of research carried out with the aid of them over a couple of days, they have been unable to rectify the problem, and Mr. Anjan Dutta confident me a sale return. And he went again to his office in Kolkata. After that I called him typically for the sale go back, he directed me to contact the neighborhood provider from whom I have bought the AC, and that I attempted to name the neighborhood dealer 3 times. I known as his store, a people informed me that he isn't always av
