MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

29%
1.87 

Network:

Customer Service:

Charges and Billing:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
- India
Poor network coverage and Pathetic customer servic
Nov 17, 2016 01:57 PM 4811 Views (via Mobile)

Network:

Customer Service:

Charges and Billing:

I had a terrible experience with Tata Docomo. About two months I ported my idea connection to Docomo. Before porting the number I went to close-by Docomo showroom and made a clear enquiry about the connectivity and signal strength in my area. In that time the official present in the shop let me know that, there is good signal strength in my area and he insisted me to take a post paid association. Luckily I took Pre - Paid association. Also, it got ported a couple of weeks ago, in the end I came to realize that there is no signal in my area and I was really frustrated. I called the customer care and enrolled a complaint against this. In the first place they instructed me to choose Aircel's system for connectivity, however it fizzled. I attempted this multiple occassions yet no outcome. What's more, again I called the customer care and they enlisted the complaint and I got a call from the technical team saying that, there is no signal coverage in my area, and likely I won't get any support from them till an year. I was really frustrated and annoyed by this and am again thinking of porting my number to a more reliable mobile network.


image

Comment on this review

Read All Reviews

YOUR RATING ON

Tata Docomo Mobile Operator
1
2
3
4
5
X