Jun 16, 2008 09:21 AM
4205 Views
I visited the Spar Hypermart on 15th june 2008, located on the Bannerghatta Road, Bangalore, they were offering 50% discount on selected items in their store.
Myself and my cousin picked up some of the discounted items, after my billing as I waited for my cousin to complete his billing, glanced through the bill to find that the items which should have been billed at 50 % discount have been billed at only (approxly) 25% discount.
As my cousin completed his billing, we checked his billing and he too was billed with 25% discount for the items offered at 50% discount.
On contacting the Manager about the discrepency, he came back and apologised for the mistake "stating that the billing software was not updated". we got the refund of our money immediately.
But many unsuspecting customers purchasing the items - with the view of getting 50% discount might have been cheated, with only 25% discount.
My suggestion to all the people visiting any of the superstores to check the billing, especially on the discounted items, they might be paying more on the discounted items.
To the Supermarkets, Pl. update your billing softwares before announcing any discounts to the public.
V.Sudhakar