Feb 08, 2025 08:09 PM
351 Views
My experience with Square Yards has been extremely disappointing, and I feel compelled to share my ordeal to caution potential customers. I interacted with Nirmal(field executive) and Managalam Kumar(Manager) who operate within the Pune(Hinjewadi, Wakad) territory, and encountered several false commitments and unethical practices.
False Commitment on Negotiation Assistance: Initially, Square Yards executives promised that they would assist in negotiating with developers to secure a better price. However, during actual negotiation discussions, these executives remained completely silent(two instances). Despite my attempts to prompt them, they were not respected by the developer's sales executives and ultimately gave up every time. Their lack of involvement made it evident that their earlier promises were merely to lure me into their services.
Misleading Cashback Offers: One of the most frustrating aspects was their commitment to provide cashback from Square Yards after finalizing the deal with the developer. Initially, Nirmal verbally committed to a cashback of ₹50, 000. The deal was about to be cancelled during the negotiations, so his manager, Mangalam Kumar, increased the promise to ₹1, 00, 000, provided I paid the booking amount to the developer. However, when I requested them to put this commitment in writing(email), Nirmal turned his words saying waiting for approval from his seniors and Kumar repeatedly assured me that an email would be sent within 2 minutes, which never happened even after a week. Eventually, both Nirmal and Kumar stopped contacting me altogether. They were clearly prioritizing their commission from the developer over their false commitments to me.
Unethical Behavior and Lack of Accountability: The behavior of Square Yards executives demonstrated a blatant disregard for customer satisfaction and ethical business practices. Their primary focus seemed to be on securing their commission from the developer rather than honoring their commitments to me as a customer. This deceitful behavior not only caused me significant inconvenience but also eroded my trust in their services.
Conclusion: Based on my experience, I strongly advise potential customers to be cautious when dealing with Square Yards. Their executives appear to be willing to say anything to close a deal, only to abandon their promises once the transaction is underway. The lack of accountability and transparency in their operations is deeply concerning.
I hope my review helps others avoid the frustration and disappointment I encountered.
Rating: ?(0 / 5). Extremely Bad and Unethical Team
